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Joanna Oates
Joanna Oates at Rallye Lexus

Joanna Oates | Page 13

Service Consultant

Rallye Lexus

20 Cedar Swamp Rd
Glen Cove, NY 11542

Contact Me
4.9
793 Reviews

Dealership Experience

22 yrs, 6 mos

Industry Experience

34 yrs, 6 mos

Specialties & Trainings

Master Certified with Lexus

ASE Certified

4.9

793 Reviews

Write a Review

793 Reviews of Joanna Oates

January 05, 2025

Dealership Rating
Employee Rating

I have purchased 5 Lexus’s because the people that work in the service department are excellent. More

by BUZZEAST13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Reidy, Maria Santoro, James Quinlan, Dawn Sullivan , Michael Montijo

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Jan 05, 2025

Rallye Lexus responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rallye Lexus to be a positive one. Please don't hesitate to reach out if you need anything else. James Quinlan 516-676-8686

January 02, 2025

Dealership Rating
Employee Rating

It's a pleasure working with Joanna, Jim and Michael M in the service department. I look forward to purchasing another Lexus in the future, due to the excellent customer service and knowledgeable team of in More

by LCMCAT27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Costanzo, James Quinlan , Michael Montijo

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Jan 02, 2025

Rallye Lexus responded

Thank you so much for your excellent review! We are so glad that Joanna and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rallye Lexus to be a positive one. Please don't hesitate to reach out if you need anything else. James Quinlan 516-676-8686

January 02, 2025

Dealership Rating
Employee Rating

Joanna and the service department make it very easy to bring my car in for its routine maintenance. I have been a customer for twenty years and wouldn’t think of looking elsewhere. More

by BARBARAM994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 02, 2025

Rallye Lexus responded

Barbara, We are very happy to hear that Joanna and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. James Quinlan 516-676-8686

December 27, 2024

Dealership Rating
Employee Rating

Joanna Oates was very helpful and efficient as usual My car was ready ahead of time and all was done promptly More

by Marty123
Recommend Dealer
Yes
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Dec 29, 2024

Rallye Lexus responded

Thank you, Marty, for your business and this review. We're happy to hear that Joanna and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. James Quinlan 516-676-8686

December 24, 2024

Dealership Rating
Employee Rating

good deal nice people thank you come back again,good prices happy about it my friends will like it More

by JUANSERR136
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Reidy, Maria Santoro, James Quinlan, Dawn Sullivan , Michael Montijo

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Dec 29, 2024

Rallye Lexus responded

Thank you so much, Juan, for your kind words, and for taking the time to leave us this wonderful feedback! James Quinlan 516-676-8686

December 13, 2024

Dealership Rating
Employee Rating

Love the service! ! Wouldn’t go to any other dealership. They have always treated me very well More

by MEENAC312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 15, 2024

Rallye Lexus responded

Thank you for choosing Rallye Lexus. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! James Quinlan 516-676-8686

December 12, 2024

Dealership Rating
Employee Rating

Joanna is very professional and responded very quickly and explained the price clearly. Very considerate! More

by Bin Xu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 12, 2024

Rallye Lexus responded

We are very happy to hear that Joanna provided you with such a positive experience! We sincerely value your business and look forward to your next visit. James Quinlan 516-676-8686

December 01, 2024

Dealership Rating
Employee Rating

Rallye Lexus is a First Rate experience. The staff is always professional and exceptionally courteous. I drive in from Manhattan even for my most routine work, and it is well worth the dr More

by TONYRICCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maria Santoro

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Dec 01, 2024

Rallye Lexus responded

Thank you, Tony, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rallye Lexus. James Quinlan 516-676-8686

November 23, 2024

Dealership Rating
Employee Rating

I appreciate the loaner car and the video sent to me about the technician’s inspection More

by JANICEVANLITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Loaner car liason was a 5

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Nov 25, 2024

Rallye Lexus responded

Janice, thank you for sharing about your experience with Rallye Lexus. We appreciate your business and hope to see you again soon! James Quinlan 516-676-8686

November 21, 2024

Dealership Rating
Employee Rating

Joanna Oates provides exemplary customer service. We always ask for her when scheduling service at Rallye Lexus. More

by ALVINMWASSERMAN
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 22, 2024

Rallye Lexus responded

Alvin, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joanna met your expectations. Thank you again for choosing Rallye Lexus. We look forward to having you as one of our valued customers for many more years to come! James Quinlan 516-676-8686

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