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Joanne Sasso
Joanne Sasso at Colonial Nissan of Medford

Joanne Sasso | Page 37

Service Advisor

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

Contact Me
4.8
545 Reviews

Dealership Experience

17 yrs, 10 mos

Industry Experience

44 yrs, 1 mo

Languages Spoken

English English

4.8

545 Reviews

Write a Review

545 Reviews of Joanne Sasso

October 01, 2023

Dealership Rating
Employee Rating

Great. Awesome. Respectful. Funny. Accommodating. Terrific! Helpful. Clean workers. Beautiful cars in showroom. I'm funny in there w staff ( I hope! A++ More

by Shelly66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

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Oct 01, 2023

Colonial Nissan of Medford responded

Thanks for sharing your thoughts about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

September 27, 2023

Dealership Rating
Employee Rating

The repair of the rear hatch actuator and related components for my Nissan was completed quickly and professionally. The issue was resolved and I no longer have problems accessing the rear hatch. More

by CFedele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fred Santarpio, Jessica Licona , Shawn Minigan

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Sep 28, 2023

Colonial Nissan of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Chase, Service Manager achase@nissanofmedford.com

September 27, 2023

Dealership Rating
Employee Rating

Very professional, always smiling very diligent on what they do on a daily basis Also, when I need something done ASAP, they get done promptly. I love working with Nissan.. They’re the best. More

by Pearlz21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fred Santarpio, Jessica Licona, Joe Bellizia, Andy Bellizia, Carl Tagliamonte, Hervin Barrientos , Alex Chase, Declan Foyle, Shawn Minigan

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Sep 28, 2023

Colonial Nissan of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Alex Chase, Service Manager achase@nissanofmedford.com

September 27, 2023

Dealership Rating
Employee Rating

It was quick and easy to get the recall repair done. The staff was pleasant. More

by davidebeeching
Recommend Dealer
Yes
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Sep 28, 2023

Colonial Nissan of Medford responded

Thank you, David, for choosing Colonial Nissan of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Alex Chase, Service Manager achase@nissanofmedford.com

September 26, 2023

Dealership Rating
Employee Rating

Always professional and courteous. I have enjoyed every service visit to this location over the last few years. More

by travisthomas16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

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Sep 27, 2023

Colonial Nissan of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Nissan of Medford, we look forward to having you as one of our valued customers for many more years to come! Alex Chase, Service Manager achase@nissanofmedford.com

September 25, 2023

Dealership Rating
Employee Rating

I would not hesitate to bring my car to this dealership for service.They do good work and Joanne always keeps me informed. More

by d322_son
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 26, 2023

Colonial Nissan of Medford responded

Thank you for taking the time to share your thoughts on working with Joanne and our team. We're glad to hear we delivered such a great experience! Alex Chase, Service Manager achase@nissanofmedford.com

September 13, 2023

Dealership Rating
Employee Rating

This place go far and Beyond to get me what I need and to make sure I get all the right stuff installed in my SUV staff is very friendly and professional. I would recommend to all of my friends and family. More

by WILLIAM.DIAZ05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

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Sep 13, 2023

Colonial Nissan of Medford responded

Thank you for your very kind review, William. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

September 13, 2023

Dealership Rating
Employee Rating

Overall great service for an oil change. Staff was pleasant and wait was not bad at all. More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

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Sep 13, 2023

Colonial Nissan of Medford responded

It's great to hear that we were able to help you out, Kevin. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford! Alex Chase, Service Manager achase@nissanofmedford.com

September 11, 2023

Dealership Rating
Employee Rating

Very nice to me and help me I find it very satisfying and I like you telling me when I’m due for service or not !! More

by dorisnancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 11, 2023

Colonial Nissan of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

Sep 13, 2023

Colonial Nissan of Medford responded

Thank you so much.

Sep 13, 2023

Colonial Nissan of Medford responded

Thank You.

September 09, 2023

Dealership Rating
Employee Rating

Joanne is always very nice and helpful. Dropped the car off the night before to get get an oil change. Joanne called me early the next morning saying everything was good! More

by jdluyt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 10, 2023

Colonial Nissan of Medford responded

We are very happy to hear that Joanne provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Chase, Service Manager achase@nissanofmedford.com

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