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Joanne Sasso
Joanne Sasso at Colonial Nissan of Medford

Joanne Sasso | Page 38

Service Advisor

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

Contact Me
4.8
545 Reviews

Dealership Experience

17 yrs, 10 mos

Industry Experience

44 yrs, 1 mo

Languages Spoken

English English

4.8

545 Reviews

Write a Review

545 Reviews of Joanne Sasso

September 07, 2023

Dealership Rating
Employee Rating

I received quality service and excellent customer support from Joanne. I'll recommend it highly More

by GLAUDINEMTSHALI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 08, 2023

Colonial Nissan of Medford responded

Thanks for sharing your thoughts about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

September 07, 2023

Dealership Rating
Employee Rating

They were very professional and very on point when I needed service for my car done right away And always smiling and friendly More

by Pearlz21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Bacon, Fred Santarpio, Jessica Licona, Gerson Ruiz, Carl Tagliamonte, Hervin Barrientos , Alex Chase, Declan Foyle, Shawn Minigan

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Sep 08, 2023

Colonial Nissan of Medford responded

Thank you for choosing Colonial Nissan of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Alex Chase, Service Manager achase@nissanofmedford.com

August 31, 2023

Dealership Rating
Employee Rating

They did exelent service thank you very much I will recommend this dealership to anybody More

by Osmin Martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 01, 2023

Colonial Nissan of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Alex Chase, Service Manager achase@nissanofmedford.com

August 28, 2023

Dealership Rating
Employee Rating

Really fast and well done everyone was really helpful and friendly and attentive to my needs More

by RSILLIMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 29, 2023

Colonial Nissan of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Alex Chase, Service Manager achase@nissanofmedford.com

August 28, 2023

Dealership Rating
Employee Rating

It has been 4 years since I bought my car from Colonial Nissan of Medford and I"ve been going to their service department. The service department IS VERY Courteous the work is done in a timely manner. Joan More

by LANDRBURN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 29, 2023

Colonial Nissan of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Joanne and our team, and we look forward to working with you again. Alex Chase, Service Manager achase@nissanofmedford.com

August 27, 2023

Dealership Rating
Employee Rating

Service department has always been great and very helpful. I have been bring my Nissans there for 13 years. More

by PHILBM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon

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Aug 28, 2023

Colonial Nissan of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Alex Chase, Service Manager achase@nissanofmedford.com

August 26, 2023

Dealership Rating
Employee Rating

Colleagues at service friendly and professional and called me when car was ready for pickup. More

by OLIPHANTFAMILY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 26, 2023

Colonial Nissan of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Nissan of Medford, we look forward to having you as one of our valued customers for many more years to come! Alex Chase, Service Manager achase@nissanofmedford.com

Aug 26, 2023

Colonial Nissan of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 25, 2023

Dealership Rating
Employee Rating

Colleagues at service desk friendly and professional and called me when car was ready for pickup. More

by JIMMYC713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Bacon, Jessica Licona

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Aug 26, 2023

Colonial Nissan of Medford responded

Thank you, Jimmy! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Nissan of Medford, we look forward to having you as one of our valued customers for many more years to come! Alex Chase, Service Manager achase@nissanofmedford.com

August 25, 2023

Dealership Rating
Employee Rating

Everyone here is customer service oriented. It's a pleasure to be able to take my car in for services as they are always taking care of both me and the car. More

by suzlily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andy Bellizia , Nilo Oliveira, Laura (service)

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Aug 26, 2023

Colonial Nissan of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

August 23, 2023

Dealership Rating
Employee Rating

Everthing so far has been very good. My first visit in many years. Thank you. More

by nguyop
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 24, 2023

Colonial Nissan of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Alex Chase, Service Manager achase@nissanofmedford.com

Aug 23, 2023

nguyop responded

Please do not use my response to you request for a review of your service dept. etc. I do not want my name, email address etc. used. I did not understand that my response would be used/viewed by anyone other that the Colonial Nissan of Medford. Please delete my review if you are not able to use it as I have requested. Thank you.

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