Joe Altmix | Page 8

I took my equinox in for driver seat switch. the switch would work some times, then will not work. The switch was not working when I brought it in. Kade had a diagnosis test. The tech said the the switch would work some times, then will not work. The switch was not working when I brought it in. Kade had a diagnosis test. The tech said the switch did not work, then it worked. The tech could not find the problem. I told them it was intermediate fault. I ask them why are you charging me $220 diagnostic test, when you cannot find the problem. I ask them to replace the switch in the first place, not to charge me for a diagnostic test, in which the tech could not find a problem. In the end I had to tell them to replace the switch, now it works fine. I ask for a refund on the diagnostic test, they where rude and said no refund. I been going to emic for service for over 10 years. Erin Stockman was great, the new young service tech writers are rude and unprofessional. They need to lean compassion, and understanding. More

by PCWEERS Verified Customer Verified Customer

Helpful 0

Report | Print

All work was scheduled over phone and text including early dropoff, payment, and after hours pickup. All work was completed satisfactorily and on schedule. Overall a very professional job and gratifyi early dropoff, payment, and after hours pickup. All work was completed satisfactorily and on schedule. Overall a very professional job and gratifying customer experience. Mr Altmix is the reason I continue going to Emich Chevrolet even after moving some distance across town from the dealership. More

by RJSPE0 Verified Customer Verified Customer

Helpful 0

Report | Print

I take all my GM vehicles to Emich for service. They always do a good job. They always do a good job. More

by ronsan9014 Verified Customer Verified Customer

Helpful 0

Report | Print

Scheduling my fleet oil changes online has made my frequent visits to this dealership go very smoothly. I also like that I can use their shuttle service to get back and forth to pick up my vehicles frequent visits to this dealership go very smoothly. I also like that I can use their shuttle service to get back and forth to pick up my vehicles if I don't want to wait around when a longer service is being performed. More

by maria_woolard Verified Customer Verified Customer

Helpful 0

Report | Print

me trataron muy bien y hicieron todo lo que dijeron lo mejor de todo es.qie.fue en mi idioma....muchas gracias mejor de todo es.qie.fue en mi idioma....muchas gracias More

by paco020378@gmail.com Verified Customer Verified Customer

Helpful 0

Report | Print

Not good over charge on the estimate that was give to me. Weird how that works Weird how that works More

by NARGUELLO3 Verified Customer Verified Customer

Helpful 0

Report | Print

I made my appointment online and when I got there early, they took my truck in right away. Quick and easy. they took my truck in right away. Quick and easy. More

by ronschley Verified Customer Verified Customer

Helpful 0

Report | Print

Great place to do business! Knowledgeable service advisors who give excellent recommendations for necessary repairs. You are never advised to have something done until you absol Knowledgeable service advisors who give excellent recommendations for necessary repairs. You are never advised to have something done until you absolutely need it. Very honest! Repair work is done on time. I am happy with the service my Equinox has received and will return to Emich when I need something done. And, I will return when I need to buy another Equinox! More

by brookoct Verified Customer Verified Customer

Helpful 0

Report | Print

They did not fix the problem of screeching brakes! ! So now we have to bring the car back and hope they can fix it. ! So now we have to bring the car back and hope they can fix it. More

by MCCULLOUGHRED Verified Customer Verified Customer

Helpful 0

Report | Print

Roger and the rest of the staff are awesome. They made sure I was taken care of. They made sure I was taken care of. More

by SelenaP Verified Customer Verified Customer

Helpful 0

Report | Print