Joe Berube | Page 26

great serves quick, fast, no problems. One thing you can fix is this survey, stop making it have to be twenty five words because I have to ramble on and on and on quick, fast, no problems. One thing you can fix is this survey, stop making it have to be twenty five words because I have to ramble on and on and on More

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Our latest new car this was our 5th purchase from Columbia Ford, with Tony Mauro, as our sales rep.......Ranger truck to a new Ford Escape...hope to do more business in this was our 5th purchase from Columbia Ford, with Tony Mauro, as our sales rep.......Ranger truck to a new Ford Escape...hope to do more business in the future More

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I find I always pay more at the dealership but in the end it is worth the price. My truck gets fixed correctly. The quotes are upfront and honest. I find it painful to pay the dealer price but would recom it is worth the price. My truck gets fixed correctly. The quotes are upfront and honest. I find it painful to pay the dealer price but would recommend this facility. Twice they were able to fix unusual problems with my truck. Once with the turbo and once with the front end. More

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Always Fantastic Wonderful experience every time I visit. Whether it's a routine oil change or problem, the people at Columbia Ford are always friendly, answer questio Wonderful experience every time I visit. Whether it's a routine oil change or problem, the people at Columbia Ford are always friendly, answer questions thoroughly, and are helpful. Wouldn't go anywhere else for my car. More

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Very pleased I have always trusted Columbia Ford for all services and dealership experiences. Everyone has always been pleasant and always there to provide you wit I have always trusted Columbia Ford for all services and dealership experiences. Everyone has always been pleasant and always there to provide you with any assistance that you may need. Thank you for being there More

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Very smooth servicing in this crazy covid-19.times, I felt very safe the dealership was clean and sanitary. I also enjoyed great fast service felt very safe the dealership was clean and sanitary. I also enjoyed great fast service More

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EMISSIONS RECALL THE RECALL UPDATE WENT THROUGH WILL NO ISSUES. WHERE THE PROBLEM LIES IS WITH THE SERVICE DEPARTMENT NOT KNOWING ABOUT THE PROPER PAPERWORK NEEDED BY THE RECALL UPDATE WENT THROUGH WILL NO ISSUES. WHERE THE PROBLEM LIES IS WITH THE SERVICE DEPARTMENT NOT KNOWING ABOUT THE PROPER PAPERWORK NEEDED BY THE CUSTOMER. IT TOOK FOUR (4) TELEPHONE CALLS TO GET IT SORTED OUT. MAYBE SOMEONE SHOULD OF INVESTIGATED THE INFORMATION THEY RECEIVED IN REGARDS TO THE RECALL TO MAKE SURE THE SERVICE DEPARTMENT PROVIDED THE CUSTOMER WITH THE PROPER CERTIFICATION REQUIRED BY THE STATE OF CONNECTICUT. IT STARTED WITH THE SERVICE MANAGER TO THE SERVICE REPRESENTATIVE UP THE THE NEXT MANAGER. More

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Excellent service I could not ask for better and more considerate service. I am always happy with the service at Columbia Ford. I especially appreciated that they pick I could not ask for better and more considerate service. I am always happy with the service at Columbia Ford. I especially appreciated that they picked up my car and returned it to me when I was unable to leave my house due to my husband’s illness. More

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Great care and follow up...having been able to work with friendly people in the sales department is important ... but knowing you have a friendly, courteous and efficient service department to back you up a friendly people in the sales department is important ... but knowing you have a friendly, courteous and efficient service department to back you up absolutely critical... Thanks! Deb More

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Walked into the showroom and met Edward. What I most appreciate is the straight forward response to questions and also relevant advise. Very professional Will be back! appreciate is the straight forward response to questions and also relevant advise. Very professional Will be back! More

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