Joe Chapman | Page 5

Gena is very professional, knowledgeable, personal, and patient. She has always given the best customer service possible. patient. She has always given the best customer service possible. More

by Very satisfied customer Verified Customer Verified Customer

Report | Print

Year In and Year Out, HANDS DOWN! , Executive Honda has a top notch service department. I am treated like family and my car is treated like a Ferrari! Any organization is only as good , Executive Honda has a top notch service department. I am treated like family and my car is treated like a Ferrari! Any organization is only as good as its worst person and that person is not evident there. They all deserve kudos and a raise so they keep their excellent rating! Excellence comes from the top down with Johnny Orsini. And Jay Marin and his crew! More

by LENNYPAQUETTEMUSIC Verified Customer Verified Customer

Report | Print

Bob Repasky is a great guy to work with. Gives you honest pricing and does not try to sell you anything that you do not want. Keeps you informed of the process and if the car is not currentl Gives you honest pricing and does not try to sell you anything that you do not want. Keeps you informed of the process and if the car is not currently on the lot. Bob even went out of his way to get me something extra because the car was not ready on the given day. I've dealt with many car salesman in the past 30 years and I would recommend Bob all day long. More

Report | Print

Excellent service department! Great customer service! Everyone in service is very good to work with. Great customer service! Everyone in service is very good to work with. More

by RREPASKY3 Verified Customer Verified Customer

Report | Print

Executive Honda has been my go-to dealership from purchase of my CRV to service maintenance. Gina, tech advisor, is great to work with, always providing good sound advice or will research and follow- purchase of my CRV to service maintenance. Gina, tech advisor, is great to work with, always providing good sound advice or will research and follow-up timely. Very professional and efficient car dealership. More

by jciszek35 Verified Customer Verified Customer

Report | Print

Excellent customer service from Joe Chapman & Chris Guerin in service. Their attention to detail is to be celebrated!!! Guerin in service. Their attention to detail is to be celebrated!!! More

by alidicicco68 Verified Customer Verified Customer

Report | Print

Joe Chapman and his team are a very professional group. Joe was a pleasure to work with and very professional. I would recommend them to everyone. Joe was a pleasure to work with and very professional. I would recommend them to everyone. More

by TANGELS007 Verified Customer Verified Customer

Report | Print

We like the service you provide at this dealership. We would tell our friends about them. We would tell our friends about them. More

by ANDYSOKOOL Verified Customer Verified Customer

Report | Print

Joe Chapman is a great service manager. My car was done timely and efficiently and I am very happy with Executive Honda. My car was done timely and efficiently and I am very happy with Executive Honda. More

by VICKYKAT Verified Customer Verified Customer

Report | Print

Service appointments are easy to schedule and always on time. Vehicle is always inspected and concerns are presented with recommendations on when to address them. The reason for the visit is almost always time. Vehicle is always inspected and concerns are presented with recommendations on when to address them. The reason for the visit is almost always resolved during the visit without keeping the vehicle overnight. Sean has been my primary service advisor for years and I totally trust him to properly maintain my vehicle. All of the staff are professional and appear to enjoy their jobs. I've been going to dealer service departments since 1978 and have left some dealerships because I wasn't treated well. I have no desire to leave Executive Honda in Wallingford because I trust them to take care of my vehicle properly. Special mention about Sean McMahon - My Daughter moved out of state and was given the run around by her new Honda service department and spending a lot of money on frequent suspension/alignment issues with little explanation. She called Sean and asked him for help and he advised her to go to another Honda dealer for a second opinion because the problem she described should not be that dificult to resolve. The second Honda service department identified the cause immediately, replaced parts under warranty and problem resolved. From my Daughter's story not all dealerships are run well, even Honda. Great job Executive Honda Wallingford! More

by jsthomson Verified Customer Verified Customer

Report | Print