Joe Chapman | Page 6

Joe Chapman is a great service manager. My car was done timely and efficiently and I am very happy with Executive Honda. My car was done timely and efficiently and I am very happy with Executive Honda. More

by VICKYKAT Verified Customer Verified Customer

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Service appointments are easy to schedule and always on time. Vehicle is always inspected and concerns are presented with recommendations on when to address them. The reason for the visit is almost always time. Vehicle is always inspected and concerns are presented with recommendations on when to address them. The reason for the visit is almost always resolved during the visit without keeping the vehicle overnight. Sean has been my primary service advisor for years and I totally trust him to properly maintain my vehicle. All of the staff are professional and appear to enjoy their jobs. I've been going to dealer service departments since 1978 and have left some dealerships because I wasn't treated well. I have no desire to leave Executive Honda in Wallingford because I trust them to take care of my vehicle properly. Special mention about Sean McMahon - My Daughter moved out of state and was given the run around by her new Honda service department and spending a lot of money on frequent suspension/alignment issues with little explanation. She called Sean and asked him for help and he advised her to go to another Honda dealer for a second opinion because the problem she described should not be that dificult to resolve. The second Honda service department identified the cause immediately, replaced parts under warranty and problem resolved. From my Daughter's story not all dealerships are run well, even Honda. Great job Executive Honda Wallingford! More

by jsthomson Verified Customer Verified Customer

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Great Service. Briana was on point. My wife and I felt welcomed and comfortable. Briana paid attention to the small details and was very patient with us. We highly Briana was on point. My wife and I felt welcomed and comfortable. Briana paid attention to the small details and was very patient with us. We highly recommend Briana. Thank you so much. More

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I always have a good experience while getting service on my 2017 CRV . Everyone at Executive is knowledgeable and friendly . my 2017 CRV . Everyone at Executive is knowledgeable and friendly . More

by CindiB Verified Customer Verified Customer

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I always take my CR-V to Executive Honda for service - that are the best!? that are the best!? More

by jaydee3031 Verified Customer Verified Customer

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I have been with Executive Honda through several vehicles. They always treat me well so I keep going back. vehicles. They always treat me well so I keep going back. More

by NAKIA1SOUL Verified Customer Verified Customer

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Executive Honda service has taken very good care of my car - my most recent visit and for the last 17 years car - my most recent visit and for the last 17 years More

by COOLHANDLOUIS Verified Customer Verified Customer

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Executive Honda is one of the best dealerships in our area. Sean is one of their top employees and does a fantastic job taking care of customers. area. Sean is one of their top employees and does a fantastic job taking care of customers. More

by George Verified Customer Verified Customer

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They gave me a great deal on my new Honda and process was fast. They also didn’t add anything I didn’t ask~. Simply, they made everything clean and quick! Service advisor Gina Roberts is wonderful and alw fast. They also didn’t add anything I didn’t ask~. Simply, they made everything clean and quick! Service advisor Gina Roberts is wonderful and always with kind smile~ I didn’t like some other service advisors but everyone is different so I’m sure people can find their best fit service advisor as they all have different communication styles and I would say that is a good thing~ Vincent Mangene at parts is great! They do offer competitive prices for both services and parts(and I did shopped around my town)~~ Amber Hilario was there for me and she is such a nice person~ Xavier Matos at Finance is wonderful and honest~ Last but not least, managers, Joe Chapman and Jason Hocking are both very nice and wiling to work with customers~ I really hope they stay this way because I might need another Honda soon~~^^ More

by TY Verified Customer Verified Customer

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Great response when I called regarding multiple issues over multiple days, always keeping me in the loop. over multiple days, always keeping me in the loop. More

by GARYWIZ Verified Customer Verified Customer

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