Dealership Experience
15 yrs, 8 mos
Industry Experience
19 yrs, 4 mos
Specialties & Trainings
BMW Certified
F&I Legal and Ethical Standards Certified
857 Reviews
Write a Review857 Reviews of Joe Cleaver
June 14, 2018
2018 BMW 230i Alex Wolf was a great host, great service, amazing knowledge of the vehicle , just over all great customer service skills. The loan process was si Alex Wolf was a great host, great service, amazing knowledge of the vehicle , just over all great customer service skills. The loan process was simple and didn't take much time. The whole process took me around 8 hours going through USAA, got pre approved and picked up the car the same day. I love the car, I can't express that enough! And thanks Alex! More
Other Employees Tagged: Alex Wolf
June 12, 2018
A little time consuming but very satisfied! They work as fast as they could to get me on my way a satisfied customer! Thanks Ferman BMW ! I see better things to come! They work as fast as they could to get me on my way a satisfied customer! Thanks Ferman BMW ! I see better things to come! More
Other Employees Tagged: Brian Gains
June 11, 2018
Good Experience The dealership has all the amenities that create a fantastic experience. They get straight to business and are mindful of your time. Mary Keller will The dealership has all the amenities that create a fantastic experience. They get straight to business and are mindful of your time. Mary Keller will make sure you find what you want within your budget. Make sure to test drive the M series cars. Well worth the money and what a ride. More
Other Employees Tagged: Mary Keller
June 11, 2018
New car Dan was great walk m through whole process smooth explain the difference between 2 vehicles I was looking at was very knowledgeable in helpful would r Dan was great walk m through whole process smooth explain the difference between 2 vehicles I was looking at was very knowledgeable in helpful would recommend this dealership in sales man again More
Other Employees Tagged: Dan McCloy
June 05, 2018
Love my Mini and the no pressure service Bob was amazing to work with as well as Joe at Ferman Mini. Went in on a Sunday and both took time to address all questions. I’ve bought about 25 cars Bob was amazing to work with as well as Joe at Ferman Mini. Went in on a Sunday and both took time to address all questions. I’ve bought about 25 cars in my life and that was by far the most relaxed and no pressure purchase. Love my car and everyone there gets my appreciation. More
Other Employees Tagged: Robert Annis, Darlene King
June 04, 2018
2015 328i I love my certified 2015 BMW 328i!!! My car is everything I expected and more. My salesperson Alexis was very professional from start to finish. she m I love my certified 2015 BMW 328i!!! My car is everything I expected and more. My salesperson Alexis was very professional from start to finish. she made my experience wonderful and relaxing(no pressure) I cannot stand pushy sales associates. Alexis is definitely an asset to Ferman BMW. I give 2 thumbs up for the quality and service there!!! More
Other Employees Tagged: Erin Chaparro, Alexis Defreitas
June 04, 2018
Thank you Ferman BMW and Alexander Wolf! I had an awesome experience at Ferman BMW with one of their excellent Client Advisors, Alexander Wolf. My current BMW lease was due to expire and I n I had an awesome experience at Ferman BMW with one of their excellent Client Advisors, Alexander Wolf. My current BMW lease was due to expire and I needed to have an inspection done on my current 2015 3 series. Alex was friendly, knowledgeable, and professional. He explained the terms of the current lease (which I had signed with a different dealership in the area), took the time to look for a new 3 series for me, and made sure the new lease fit my budget. The lease-end process can be intimidating, but Alex made it very easy and enjoyable. I would highly recommend Ferman BMW and their Client Advisor, Alexander Wolf, to anyone who is looking to buy or lease a BMW in the Clearwater/St. Petersburg/Tampa Bay area! More
Other Employees Tagged: Alex Wolf
June 04, 2018
Out standing service and sales ! Matt was great when it came to explaining the mini to us and made sure we understood everything ! Over a. give 10 plus ! Highly recommend Matt was great when it came to explaining the mini to us and made sure we understood everything ! Over a. give 10 plus ! Highly recommend More
Other Employees Tagged: Matt Cerro
June 03, 2018
Unexpectedly Positve Manolo Santos, Motoring Advisor at Ferman Mini provided considerate and attentive service. He found cars that met my criteria and worked to make the a Manolo Santos, Motoring Advisor at Ferman Mini provided considerate and attentive service. He found cars that met my criteria and worked to make the acquisition process a positive experience. Despite earlier disconcerting experiences, it was Santos’ service that convinced me to once again choose not only Ferman but Mini as well. More
Other Employees Tagged: Manolo Santos
June 01, 2018
New Mini Convertible S Convert! Best experience car shopping in decades! Jack and the Ferman team are exceptionally knowledgeable and helpful about their cars! This was by far one of Best experience car shopping in decades! Jack and the Ferman team are exceptionally knowledgeable and helpful about their cars! This was by far one of the best car shopping experiences I've had in decades and you know how hard that can be! More
Other Employees Tagged: Jack "MINIBee" Rowland

