Joe Cleaver | Page 82

2015 328i I love my certified 2015 BMW 328i!!! My car is everything I expected and more. My salesperson Alexis was very professional from start to finish. she m I love my certified 2015 BMW 328i!!! My car is everything I expected and more. My salesperson Alexis was very professional from start to finish. she made my experience wonderful and relaxing(no pressure) I cannot stand pushy sales associates. Alexis is definitely an asset to Ferman BMW. I give 2 thumbs up for the quality and service there!!! More

by ltktrucking Verified Customer Verified Customer

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Thank you Ferman BMW and Alexander Wolf! I had an awesome experience at Ferman BMW with one of their excellent Client Advisors, Alexander Wolf. My current BMW lease was due to expire and I n I had an awesome experience at Ferman BMW with one of their excellent Client Advisors, Alexander Wolf. My current BMW lease was due to expire and I needed to have an inspection done on my current 2015 3 series. Alex was friendly, knowledgeable, and professional. He explained the terms of the current lease (which I had signed with a different dealership in the area), took the time to look for a new 3 series for me, and made sure the new lease fit my budget. The lease-end process can be intimidating, but Alex made it very easy and enjoyable. I would highly recommend Ferman BMW and their Client Advisor, Alexander Wolf, to anyone who is looking to buy or lease a BMW in the Clearwater/St. Petersburg/Tampa Bay area! More

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Out standing service and sales ! Matt was great when it came to explaining the mini to us and made sure we understood everything ! Over a. give 10 plus ! Highly recommend Matt was great when it came to explaining the mini to us and made sure we understood everything ! Over a. give 10 plus ! Highly recommend More

by rhondaalmengual Verified Customer Verified Customer

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Unexpectedly Positve Manolo Santos, Motoring Advisor at Ferman Mini provided considerate and attentive service. He found cars that met my criteria and worked to make the a Manolo Santos, Motoring Advisor at Ferman Mini provided considerate and attentive service. He found cars that met my criteria and worked to make the acquisition process a positive experience. Despite earlier disconcerting experiences, it was Santos’ service that convinced me to once again choose not only Ferman but Mini as well. More

by H. Sharp Verified Customer Verified Customer

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New Mini Convertible S Convert! Best experience car shopping in decades! Jack and the Ferman team are exceptionally knowledgeable and helpful about their cars! This was by far one of Best experience car shopping in decades! Jack and the Ferman team are exceptionally knowledgeable and helpful about their cars! This was by far one of the best car shopping experiences I've had in decades and you know how hard that can be! More

by ROBY Verified Customer Verified Customer

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New car purchase Ryan George is awesome. Very helpful...but I purchased a car that cost less than my trade iin. My trade in had no lien and I surrendered the title. I Ryan George is awesome. Very helpful...but I purchased a car that cost less than my trade iin. My trade in had no lien and I surrendered the title. It is my opinion I should have received the amount owed to me at the time of the transaction- not several days later. More

by Frequent car trader Verified Customer Verified Customer

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Smooth Everything went smooth , didn’t feel overly pressured. The price online matched the actual price - no tricks , they were willing to deal on some upgra Everything went smooth , didn’t feel overly pressured. The price online matched the actual price - no tricks , they were willing to deal on some upgrades and worked with us our trade in. Finance went smoothly also More

by ave007911 Verified Customer Verified Customer

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Great experience The staff are extremely professional, friendly and helpful. Had a great experience there when I brought my leased Mini after moving it from CA. Afte The staff are extremely professional, friendly and helpful. Had a great experience there when I brought my leased Mini after moving it from CA. After turning it in, found a used Mini on the lot that was perfect for me. They made me a great deal and treated us very well. Every experience in service with Darlene has been great, Matt was a wonderful sales person to work with and Joe saved us almost $20 a month on finance charges. We are happy customers! Thank you Ferman! More

by kswifty1025 Verified Customer Verified Customer

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Last free service under warranty, All went well with this our final service under factory warranty.With only 11,300 miles on our 2014 series 435i convertible we intend to purchase a 3 All went well with this our final service under factory warranty.With only 11,300 miles on our 2014 series 435i convertible we intend to purchase a 3 yr extended warranty from Joe Cleaver by June 15-2018. Joe was our original service writer before he moved to mini.We hope to purchase the generation series 4 convertible when it enters the mark place in 2020-2021. More

by SILYTIGER Verified Customer Verified Customer

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Very Highly Recomended Dealership! I got my 3rd car from this dealership. The staff are very friendly and helpful. I want to thank you Karl Alvarez for taking his time and going out o I got my 3rd car from this dealership. The staff are very friendly and helpful. I want to thank you Karl Alvarez for taking his time and going out of his way for ordering my car for me from Germany with Allan . Also I want to tank you for Alex my sales rep for keeping me informed about my car production and arrival to the USA. It was such a pleasant experience and I would highly recommend this BMW dealership to anyone who wants to buy or order a BMW. Everyone should get an Ultimate Drivung Machine from this dealership! More

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