Joe Cleaver | Page 82

Was very attentive! It was a pleasure to be at this location with great service. I felt comfortable and was pleased with my new car and the staff that was there to help. It was a pleasure to be at this location with great service. I felt comfortable and was pleased with my new car and the staff that was there to help. More

by elizabethbliach Verified Customer Verified Customer

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Wonderful Experience I have been servicing my Mini for years with Ferman so it was only natural for me to look here when it came time to purchase. Among the incredible var I have been servicing my Mini for years with Ferman so it was only natural for me to look here when it came time to purchase. Among the incredible variety of inventory I was able to find exactly what I was looking for. All of my questions and concerns were promptly addressed. I was taken care of the minute I walked through the door. I will be back for many years to come! More

by isayyasi Verified Customer Verified Customer

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Great customer service I got my new car and Mike was great. He went the extra mile to ensure I got what I was looking forward to get for my needs for work. I got my new car and Mike was great. He went the extra mile to ensure I got what I was looking forward to get for my needs for work. More

by Akodyan78 Verified Customer Verified Customer

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Denise’s Baby Staff was professional and efficient always available to answer questions and assistance. Finance department worked with me anti make sure a was appro Staff was professional and efficient always available to answer questions and assistance. Finance department worked with me anti make sure a was approved for my vehicle More

by deniseayala9 Verified Customer Verified Customer

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brought my car in to make sure everything is safe on it Jamie the serviceman was very understanding and he took care of me very professional as well the finance gentleman went to ask him about the warranty Jamie the serviceman was very understanding and he took care of me very professional as well the finance gentleman went to ask him about the warranty left on my car More

by GKOLLYDAS Verified Customer Verified Customer

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Service Great staff and quick service. The staff explained everything. The lobby and waiting area were very clean and stocked with drinks and snacks. They ord Great staff and quick service. The staff explained everything. The lobby and waiting area were very clean and stocked with drinks and snacks. They ordered the parts I needed and kept me informed of costs. More

by nyricanintx58 Verified Customer Verified Customer

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Excellent service from Darlene and Joe Darlene was very thorough in answering my questions and in making sure all services were carried through with excellence and according to my concerns. Darlene was very thorough in answering my questions and in making sure all services were carried through with excellence and according to my concerns. In addition, if she didn't know an answer, she made contacts to get the answer for me... I was very impressed with her service. Joe was very helpful in explaining my questions regarding extending my Maintenance Plan for an additional 3 years. He was easy to reach by phone for questions regarding the contract and any further concerns. Superior service from all aspects. More

by jfrances.gushiken Verified Customer Verified Customer

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Awesome lease experience Matt Cerro at Ferman BMW was awesome - helped me find the perfect mini cooper for what I wanted in my price range. First time I have not felt rushed a Matt Cerro at Ferman BMW was awesome - helped me find the perfect mini cooper for what I wanted in my price range. First time I have not felt rushed and pressured at a dealership. After I leased, took his time going through all the details of the car as This is my first mini cooper. Joe, in financing, and the GM were also very nice and helpful during my experience. Definitely recommend!! More

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Excellent salesman and great customer service Everyone hates buying cars, playing the back and forth game with obnoxious type A salesmen. Ryan G was laid back, respectful and got us a better deal Everyone hates buying cars, playing the back and forth game with obnoxious type A salesmen. Ryan G was laid back, respectful and got us a better deal on a new car when we intended to buy a used car More

by cchamberlin Verified Customer Verified Customer

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Easy and stressless Our experience with Ferman BMW is always a pleasurable one.Steve Venden ,our Sales Representative of many years, treats his customers like family and Our experience with Ferman BMW is always a pleasurable one.Steve Venden ,our Sales Representative of many years, treats his customers like family and does everything possible to help you through the process.He is very knowledgeable,professional and courteous in helping you find the car that you truly want. The manager, Karl Alvarez, is also very professional and is there for you to answer any questions you may have. It was also our pleasure to work with Joe Cleaver in finance. Easy and stressless. It is a pleasure dealing with these men. We would HIGHLY recommend this dealership. More

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