I've worked for Ferman BMW/Mini since March 2011. I have been a BMW Service Advisor, BMW Client Advisor and currrently serving as a Finance Manager since October 2016. Prior to coming to Ferman, I was a BMW Service Advisor at another local BMW Dealership for over 4 years. Additionally, I am a retired U.S. Marine Master Sergeant who served 20 years of loyal and faithful service. I am blessed to carry on the Marine Corps' morales, values and ethics in my current career field. Semper Fidelis! (Always faithful)
Read moreDealership Experience
15 yrs, 2 mos
Industry Experience
18 yrs, 10 mos
Specialties & Trainings
F&I LEGAL & ETHICS STANDARDS CERTIFIED
NOTARY
201 Reviews
Write a Review201 Reviews of Joe Cleaver
June 02, 2019
Great experience Our experience at this dealer was awesome. They were very friendly and professional. We didn't feel pressured to make a decision. This is the first ti Our experience at this dealer was awesome. They were very friendly and professional. We didn't feel pressured to make a decision. This is the first time we haven't had some kind of buyer's remorse after purchasing a new vehicle. More
Other Employees Tagged: Bob Annis
February 25, 2019
Happy I really liked my first mini so there was no question i wanted another one! Thanks to Sara and Santos they made this painless and easy and enjoyable! I really liked my first mini so there was no question i wanted another one! Thanks to Sara and Santos they made this painless and easy and enjoyable! I cant thank them enough how much i appreciate all they did for me!!!! More
Other Employees Tagged: Manolo Santos, Sara Voorheis
February 09, 2019
One of the best car buying experiences anyone could ask fo Ryan is a pleasure to work with. He is pleasant and professional. We are consistrently impressed with Ryan’s knowledge of the product.. He is patie Ryan is a pleasure to work with. He is pleasant and professional. We are consistrently impressed with Ryan’s knowledge of the product.. He is patient and works diligently to make sure that the customer ‘s concerns are answered and addressed . This is the 3rd Mini we have purchased from Ryan. It will not be the last. Thank you Ryan for all your dedication and hard work. More
Other Employees Tagged: Ryan George
October 30, 2018
Service, Sales or just stopping in In recent weeks, and actually since August I have had the absolute pleasure of visiting this Dealership no less than 7 times. I dropped off my M In recent weeks, and actually since August I have had the absolute pleasure of visiting this Dealership no less than 7 times. I dropped off my MINI Cooper lease in Late August. I started looking for a New MINI (on-line) some time in early July or late June. I have had service 3 times on two other cars, and recently purchased a 2019 MINI Cooper Countryman S. All Chili Red! Santos my MINI sales advisor should have fired me in September. He was very patient and I absolutely LOVE my New Countryman. Now he is a full time Manager and I was his last sale. BMW Service always has treated me exceptionally well and my last 3 visits were no exception. Jamie Annese always seems to be yessing me whenever I have a request. The Service drive is always friendly and all the Service Advisors are a team. Now, I get to Heidi Coberly. Truly a professional in every aspect of what she does. Never a it can't be done. Always we can make it happen. Her smile is contagious! Thank you Ferman MINI and BMW! More
Other Employees Tagged: Manolo Santos, Sara Voorheis , Jamie Annese, Erin Chaparro, Heidi Coberly, Doug Opie, Jimmy Whaley, Dan
September 27, 2018
Matt Cerro We have purchased 4 Mini’s from Matt. Superior experience each time. Everyone at this dealership is friendly and personable. Excellent service depart We have purchased 4 Mini’s from Matt. Superior experience each time. Everyone at this dealership is friendly and personable. Excellent service department also. I highly recommend this dealership. More
Other Employees Tagged: Matt Cerro, Charles Drivas, Bobby Haines, Doug Opie, Marc - service
September 18, 2018
Exceptional Experience Excellent experience for First Time Mini Buyers.. Sara our sales rep definitely knew her Mini’s she was informative and attentive without being high p Excellent experience for First Time Mini Buyers.. Sara our sales rep definitely knew her Mini’s she was informative and attentive without being high pressured and helped us choose the right mini for our purpose. Great experience from beginning to end! More
Other Employees Tagged: Sara Voorheis
August 02, 2018
See Sara Sara knows her Mini’s! I have not had a better car buying experience than I had with Sara! Within an hour we found my daughter the mini of her dream Sara knows her Mini’s! I have not had a better car buying experience than I had with Sara! Within an hour we found my daughter the mini of her dreams. Thank you Sara, you are awesome! More
Other Employees Tagged: Sara Voorheis
July 02, 2018
Exceptional everything Once again, Ryan George delivered. I first purchased my first mini in 2011, Ryan George sold me the vehicle and made my entire buying experience effo Once again, Ryan George delivered. I first purchased my first mini in 2011, Ryan George sold me the vehicle and made my entire buying experience effortless. He Took his time to explain features of the vehicle and made buying a car a very pleasant experience, that is why I knew that when it was time to get a new vehicle, I would definitely purchase it from Ryan George. I just purchased my second mini and was very pleased to see Ryan George again. Always a class act, professional, informative and very pleasant. If you visit Ferman mini of Palm Harbor make sure you ask for him. More
Other Employees Tagged: Ryan George , Doug Opie
June 30, 2018
Great experience Very easy process from ordering through delivery. Definitely will recommend Mini of Tampa Bay over the other local dealer. Ryan George kept me updated Very easy process from ordering through delivery. Definitely will recommend Mini of Tampa Bay over the other local dealer. Ryan George kept me updated through the process perfectly. More
Other Employees Tagged: Ryan George
June 25, 2018
The first positive experience buying a car. I worked with Santos and he worked really hard to accommodate my schedule and all my concerns. Joe was my financial adviser and he made that portion I worked with Santos and he worked really hard to accommodate my schedule and all my concerns. Joe was my financial adviser and he made that portion of the process as painless as possible. I would definitely come back. More
Other Employees Tagged: Manolo Santos

