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Joe Cleaver
205 Reviews
I've worked for Ferman BMW/Mini since March 2011. I have been a BMW Service Advisor, BMW Client Advisor and currrently serving as a Finance Manager since October 2016. Prior to coming to Ferman, I was a BMW Service Advisor at another local BMW Dealership for over 4 years. Additionally, I am a retired U.S. Marine Master Sergeant who served 20 years of loyal and faithful service. I am blessed to carry on the Marine Corps' morales, values and ethics in my current career field. Semper Fidelis! (Always faithful)
Read moreDealership Experience
15 yrs, 7 mos
Industry Experience
19 yrs, 3 mos
Specialties & Trainings
F&I LEGAL & ETHICS STANDARDS CERTIFIED
NOTARY
205 Reviews
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205 Reviews of Joe Cleaver
February 04, 2020
Great Service I brought my X3 in for routine maintenance. The Ferman team delivered great service, completing the work on time. Highly recommend Ferman BMW Palm Har I brought my X3 in for routine maintenance. The Ferman team delivered great service, completing the work on time. Highly recommend Ferman BMW Palm Harbor. More
by maedwards.mail
Verified CustomerOther Employees Tagged: Cesar Tereso
February 03, 2020
Always are courteous to my entire family (especially our 7 year old grandson Cooper) and the geniuses are always on the mark (Kenny & Toby). Service is also great (Nick, Brian & Paul). 7 year old grandson Cooper) and the geniuses are always on the mark (Kenny & Toby). Service is also great (Nick, Brian & Paul). More
by maddygrn
Other Employees Tagged: Bob Murray
February 03, 2020
Have never been treated any better then we were by Sara!! The best! The paper work is always dreaded but Joe was equally great. Thanks! The best! The paper work is always dreaded but Joe was equally great. Thanks! More
by arrow4685
Other Employees Tagged: Manolo Santos, Sara Voorheis
January 27, 2020
Seamless experience Chellcey and Santos were both wonderful to work with. I appreciated their time, effort, and help as well as their quick responses to my questions. Ove Chellcey and Santos were both wonderful to work with. I appreciated their time, effort, and help as well as their quick responses to my questions. Overall it was a positive experience. More
by lbaga
Other Employees Tagged: Manolo Santos , Chellcey Vecchio
January 23, 2020
Our experience at Ferman Mini was GREAT! Matt, our sales person was knowledgeable & easy to talk to, so my purchase was as uncomplicated as I could have wanted! I would highly recommend! person was knowledgeable & easy to talk to, so my purchase was as uncomplicated as I could have wanted! I would highly recommend! More
by renagreene2010
Other Employees Tagged: Manolo Santos
January 14, 2020
Outstanding experience! This is my 3rd Mini Cooper purchased from Ryan George. He is a consummate professional and goes above and beyond to listen, educate and help in any wa This is my 3rd Mini Cooper purchased from Ryan George. He is a consummate professional and goes above and beyond to listen, educate and help in any way he can. I would never go anywhere else to buy a Mini. More
by davisedg
Other Employees Tagged: Ryan George, Manolo Santos
January 11, 2020
Personable, no pressure, and easy-going We began our inquiry on Ferman’s website as we were interested in more information on a particular used Mini convertible. Ryan George became our conta We began our inquiry on Ferman’s website as we were interested in more information on a particular used Mini convertible. Ryan George became our contact person through texting, and then our salesperson when we came to the dealership. His low-key yet personable disposition made our experience very positive, not to mention his vast knowledge of Minis as it relates to model years and features. And he was highly competent in showing and explaining all the bells and whistles on this car. More
by cfjacobs
Other Employees Tagged: Ryan George, Michael Stanton
January 11, 2020
Love my Mini and Outstanding Mini Staff Always receive the best service here at Ferman Mini. Purchase of upgrade to Mini Countryman from Mini Coupe was a breeze, and the staff made the exper Always receive the best service here at Ferman Mini. Purchase of upgrade to Mini Countryman from Mini Coupe was a breeze, and the staff made the experience easy and enjoyable. I purchased with Sara back in 2015, who was incredible, and now had the pleasure of working with Chellcey, who was outstanding, patient, down-to-earth, and very helpful. Manager, Manolo, and Financier, Joe, were exceptional. It's impossible to beat the experience here, whether for purchase or vehicle service, as they are always on top of their game and ready to assist and provide the best customer service. More
by Yanna llorente
Other Employees Tagged: Manolo Santos , Chellcey Vecchio
January 01, 2020
MINI for Life I had the distinct pleasure of partnering with Sara on the purchase of my very first MINI back in 2015, and I was lucky enough to connect with her aga I had the distinct pleasure of partnering with Sara on the purchase of my very first MINI back in 2015, and I was lucky enough to connect with her again for my third MINI purchase - a Cooper S Convertible in Electric Blue to usher in the new year/decade 🚙 💨 Sara is a delight and a true MINI enthusiast who loves sharing her passion for the brand whilst doing everything possible to ensure a sensible deal. Her customer service is top notch! More
by Ellie B.
Other Employees Tagged: Sara Voorheis , Courtney Deason
December 31, 2019
Nice Experience Leasing our new MINI was made as simple as possible and not stressful. Derek was nice to work with. Friendly, not pushy, patient and very helpful. Leasing our new MINI was made as simple as possible and not stressful. Derek was nice to work with. Friendly, not pushy, patient and very helpful. More
by Tammy
Other Employees Tagged: Derek Cicala
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