Joe DeLaCruz | Page 5

Great Staff This was the easiest car buying experience I've had. Teri was terrific in explaining different models, features and having me test the cars on differ This was the easiest car buying experience I've had. Teri was terrific in explaining different models, features and having me test the cars on different types of roads. Not your typical "once around the block". Brian made the paperwork simple and quick. The service dept. was accommodating when I needed to return for the installation of parts not available at time of purchase. More

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4 Acura's and LOVE EVERYONE OF THEM I am the proud owner of 2 - 2004 MDX, a leased 2014 MDX TECH and a Brand new 2017 RDX. The service department at Schaller is a 5 STAR group. This dea I am the proud owner of 2 - 2004 MDX, a leased 2014 MDX TECH and a Brand new 2017 RDX. The service department at Schaller is a 5 STAR group. This dealership from Teri(sales) to Dave(service) want to make your experience as smooth and comfortable as possible. They achieve this each and every time I pull my var into the dealership. BUY FROM SCHALLER More

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Excellent dealer experience We have been ACURA owners since 2001 when we purchased a TL. Our 1st Schaller experience came about with the recall for the transmission. They treated We have been ACURA owners since 2001 when we purchased a TL. Our 1st Schaller experience came about with the recall for the transmission. They treated us great and we have owned 4 more ACURA s since. We always go to Teri Lupacchino to make our new vehicle purchases. She treats us fair and goes all out to make the buying and delivery experience the best. Brian Savo works hard to get us the best financing deals. As I said the service there is super. Thanks to all the staff at Scaller More

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The way car buying should be Professional, fair and offer a very pleasant experience. This is the 3rd car in a row we have leased from Schallers for reasons just mentioned. Plus, Professional, fair and offer a very pleasant experience. This is the 3rd car in a row we have leased from Schallers for reasons just mentioned. Plus, the vehicle is outstanding. Have not had one problem with any of them. More

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My experience was everything I would expect from Acura. I changed dealerships because I heard good things about Schaller. I have a 2001 MDX that needed service and my wife was in the market for a new car. I changed dealerships because I heard good things about Schaller. I have a 2001 MDX that needed service and my wife was in the market for a new car. It was nice being able to drive in the garage for service rather than parking outside on a chilly day. The service crew was very courteous and clearly understood what was needed. After a thorough inspection they recommended additional items that needed care. I appreciated that. Having a loaner car while mine was serviced was also a perk. I received several updates from the crew while my wife was picking out a new RDX. Our sales rep, James Merrill, was exceptional. I think it was our best car purchase experience. The service on my MDX was completed on time and the car washed and cleaned. Schaller has earned a new customer. More

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Joe DeLaCruz is a professional and a pleasure to work with. Joe is the reason that I will continue to bring my MDX to Schaller for service and next purchase. He accurately diagnosed the problem, kept me in the Joe is the reason that I will continue to bring my MDX to Schaller for service and next purchase. He accurately diagnosed the problem, kept me in the loop during the repair and had the vehicle ready for pickup as promised. Joe handled our situation in a courteous and professional manner. We will return for service and next purchase. More

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Best Ever!! I just bought my 6th Acura from Schaller, starting in 1998, the first 5 were TLs and the recent one is a 2016 RDX. Obviously, I have had nothing but I just bought my 6th Acura from Schaller, starting in 1998, the first 5 were TLs and the recent one is a 2016 RDX. Obviously, I have had nothing but great experiences with them because I keep going back. My sales person for the last 4 purchases is Teri Lupacchino, who quite simply the best in all aspects of the sales process. I would deal with noone else. Their service department led by Dave along with Brian and Joe is the best I have dealt with in over 50 years of driving. The value they bring to my experiences over the years is impossible to calculate. I just wish I had found them earlier. Do yourself a favor, call Teri and get yourself a terrific car and deal with the the best team around. More

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Nice, friendly atmosphere Teri was very accommodating with times for our visits. She was also friendly and patient. The service department was very helpful and responded immedi Teri was very accommodating with times for our visits. She was also friendly and patient. The service department was very helpful and responded immediately to a problem we had with the battery. So far our experience has been very positive. More

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Excellent experience purchasing our 4th Acura from Schaller. Rob Horton has been the best salesman to work with at Schaller. He has great knowledge of the vehicle and goes to great length to make sure the custom Rob Horton has been the best salesman to work with at Schaller. He has great knowledge of the vehicle and goes to great length to make sure the customer is satisfied. He has been very helpful and no high pressure. Rob is truly a very professional salesperson. In addition to being backed by the most outstanding service department there is no better dealership out there is my experience. More

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Schaller is luck to have service dept folks Have bought two TL's from Schaller in Manchester in 2004 and 2007. The service dept has never let me down. The folks I worked with (mentioned below) h Have bought two TL's from Schaller in Manchester in 2004 and 2007. The service dept has never let me down. The folks I worked with (mentioned below) have always treated me like I like to treat other people. They do not over do it but just take care of their customers with a genuine concern and always a smile. They tell it like is and the work has always been of a high quality. More

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