Joe Devlin | Page 2

I have bought and had serviced 3 Volvo's from this dealership during the past 15 years. The sales and service are both exceptional, and my expectations are always exceeded. A sincere thank you. dealership during the past 15 years. The sales and service are both exceptional, and my expectations are always exceeded. A sincere thank you. More

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My best car buying experience. Mr Peter was very professional and respectful. As a lady, I’m always nervous to deal with a car sales person or his manager. This time it was amazing Mr Peter was very professional and respectful. As a lady, I’m always nervous to deal with a car sales person or his manager. This time it was amazing how Mr Peter listen and looked and advised me for the best car that suite my needs. More

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The best customer service and Best Car buying experience. This is my wife and I 7th car lease from Mr. Peter Larson. He is the best. In other hand Mr. Noah he is amazing gentleman. They are so honest and str This is my wife and I 7th car lease from Mr. Peter Larson. He is the best. In other hand Mr. Noah he is amazing gentleman. They are so honest and strait to the point. They have us as customers for life. More

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While waiting for my car to be serviced, I walked up on Jacob and introduced myself. I had general car questions but my specific interest was in the XC60 Fully-Electric SUV. Jacob was very understandin Jacob and introduced myself. I had general car questions but my specific interest was in the XC60 Fully-Electric SUV. Jacob was very understanding and patient with me as I fielded him with numerous questions and voiced my concerns. Little did I know I’d have to make a decision as to continuing with service to my 2011 XC60 or purchase another vehicle. Jacob exhibited much compassion and sensitivity as he talked with me. I thought I’d “lose it” but Jacob managed to calm my nerves reassuring me that, “it’ll be alright”. “You’ll be alright”! Nerves somewhat calmed, I accepted the invitation of a test drive. Too nervous to drive myself, I rode as a passenger on “my test drive”. After countless text messages, emails and phone conversations, I’m very pleased and satisfied with my purchase of a Fusion Red XC60. I’m Thankful and Grateful to have met Jacob Burns and to have him as my “personal” sales consultant at Volvo Cars - Silver Spring. More

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Today (June 14 2023) my Dealer did what they could to solve a problem with my MY23 XC40 Recharge Ultimate- Unfortunately the problem persists. As soon as I took it off the lot and drove it at highway solve a problem with my MY23 XC40 Recharge Ultimate- Unfortunately the problem persists. As soon as I took it off the lot and drove it at highway speeds I felt a vibration in the steering wheel. It went back to the shop twice and although it was road force balanced and the tire was replaced it continued to have the problem. I’ve waited months for a resolution. For some time, my dealer has been trying to find a replacement via a Volvo Assisted Trade. They found one, we made the trade but the replacement has the same problem. I am incredibly disappointed in Volvo engineering and quality control. The drive system has been redesigned for MY24 and I am certain this has a lot to do with this issue. The problem has been “under study” since December 2022 and there is obviously still no resolution for those of us who have MY23 XC40 Recharge Ultimates. More

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There is a vibration in the steering and the dealer (probably at Volvo corporation's direction) is stalling and not fixing the issue - it's under study - for too long. (probably at Volvo corporation's direction) is stalling and not fixing the issue - it's under study - for too long. More

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I have been completely overwhelmed by the teams at Mile One. This is my 4th car purchased there and not my last. Noah’s group have set the standard for customer service. I cannot use enough superlatives in One. This is my 4th car purchased there and not my last. Noah’s group have set the standard for customer service. I cannot use enough superlatives in to express my satisfaction. Randall Gailey More

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Jose Esposito and team provided exceptional service, answered my questions, ordered the part and fixed the car in a timely manner. Jose kept me informed throughout the process. I would recommend this de answered my questions, ordered the part and fixed the car in a timely manner. Jose kept me informed throughout the process. I would recommend this dealership to anyone. More

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Peter was great to work with on the search for a slightly used Volvo Xc40 with low mileage. I would highly recommend him to family and friends based upon his customer service. used Volvo Xc40 with low mileage. I would highly recommend him to family and friends based upon his customer service. More

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This is our 5th car purchase at Mile One Volvo Silver Spring - the process has been seamless and hassle free - this one was no different! Jacob and Eric were professional, courteous, and personable. We Spring - the process has been seamless and hassle free - this one was no different! Jacob and Eric were professional, courteous, and personable. We walked in looking and left with a new car within hours - a big thank you to the team that made it happen. More

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