Joe Diss | Page 4

5 stars to the team that worked on servicing my M340I today. Extremely satisfied with the support and the team went out of their way to make me comfortable and share the details on servicing process. Spe today. Extremely satisfied with the support and the team went out of their way to make me comfortable and share the details on servicing process. Special thanks to Ron Ptak for coordinating on my appointment in spite of being out that day and Joe Diss for his excellent support in his absence. I'm glad Dong worked on my car and hope he would be assigned to my car next time too. Looking forward to working with Joe and Dong in the future More

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Grant is courteous, responsive, and efficient. He is a true professional. Great to deal with and I would highly recommend him to anyone visiting BMW Silver Spring for their service needs. I have w He is a true professional. Great to deal with and I would highly recommend him to anyone visiting BMW Silver Spring for their service needs. I have worked with Ron Ptak, Joe Diss and Rachel Rhea and would extend the same praise their way as well. They make a great team in the Service and Parts department! More

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I got a lot of help from Joe he did a great job. Installation was done quickly and efficiently and well communicated! Installation was done quickly and efficiently and well communicated! More

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BMW of Silver Spring is the ONLY BMW dealership I trust with my X5. Joe Diss is the Service Manager and he is so friendly. Joe makes me feel appreciated and respected every time I visit. He also goes out o with my X5. Joe Diss is the Service Manager and he is so friendly. Joe makes me feel appreciated and respected every time I visit. He also goes out of his way to make sure any repairs or service are completed. Grant King is my Service Advisor and has always treated me right, great with communication and never let me down! Be sure to ask for Grant, he is great! More

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Both Rachael and Joe were very helpful and made dealing with the service issues painless. I very much appreciated the time and courtesy. with the service issues painless. I very much appreciated the time and courtesy. More

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Mr Ptak was very informative and engaging. He made me feel completely at ease. Thanks He made me feel completely at ease. Thanks More

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Great customer service, I been a customer for about 20 years and they just keep getting better years and they just keep getting better More

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I wanted to thank to Joe Diss ( the manager) for excellent customer service. He’s very knowledgeable, trustworthy and helpful. excellent customer service. He’s very knowledgeable, trustworthy and helpful. More

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This dealership is way above the few I have visited and shows excellent customer service from start to finish. Rachel one of the advisors goes beyond her customer service duties along with the service tec shows excellent customer service from start to finish. Rachel one of the advisors goes beyond her customer service duties along with the service techs videos of what was done shows great feed back on what service was performed showing again what great customer service you can expect! More

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Buying a car from Eric and Max is an absolute awesome experience. Eric was so knowledgeable about the vehicle and made our purchase effortless. I would only buy a car from Eric and his manager Max. They experience. Eric was so knowledgeable about the vehicle and made our purchase effortless. I would only buy a car from Eric and his manager Max. They have a customer for life. More

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