Joe Diss
Joe Diss at BMW of Silver Spring

Joe Diss | Page 4

Service Manager

BMW of Silver Spring

3211 Automobile Boulevard
Silver Spring, MD 20904

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5.0
80 Reviews
5.0

80 Reviews

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80 Reviews of Joe Diss

August 12, 2022

Dealership Rating
Employee Rating

I got a lot of help from Joe he did a great job. Installation was done quickly and efficiently and well communicated! More

by bryan56
Recommend Dealer
Yes

Other Employees Tagged: Grant King

Aug 15, 2022

BMW of Silver Spring responded

Hi, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

August 12, 2022

Dealership Rating
Employee Rating

BMW of Silver Spring is the ONLY BMW dealership I trust with my X5. Joe Diss is the Service Manager and he is so friendly. Joe makes me feel appreciated and respected every time I visit. He also goes out o More

by Gary Z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 15, 2022

BMW of Silver Spring responded

Hi Gary, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 05, 2022

Dealership Rating
Employee Rating

Both Rachael and Joe were very helpful and made dealing with the service issues painless. I very much appreciated the time and courtesy. More

by lt36666
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rachel Rhea

May 06, 2022

BMW of Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 18, 2022

Dealership Rating
Employee Rating

Mr Ptak was very informative and engaging. He made me feel completely at ease. Thanks More

by JMAC
Recommend Dealer
Yes

March 06, 2022

Dealership Rating
Employee Rating

Great customer service, I been a customer for about 20 years and they just keep getting better More

by Aybills
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rachel Rhea

Mar 07, 2022

BMW of Silver Spring responded

Hi Aybills, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!

February 22, 2022

Dealership Rating
Employee Rating

I wanted to thank to Joe Diss ( the manager) for excellent customer service. He’s very knowledgeable, trustworthy and helpful. More

by Jeanienewell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 24, 2022

BMW of Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

February 15, 2022

Dealership Rating
Employee Rating

This dealership is way above the few I have visited and shows excellent customer service from start to finish. Rachel one of the advisors goes beyond her customer service duties along with the service tec More

by Lisalisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kerry Jones , Rachel Rhea

Feb 17, 2022

BMW of Silver Spring responded

Hi Lisalisa, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 31, 2021

Dealership Rating
Employee Rating

Buying a car from Eric and Max is an absolute awesome experience. Eric was so knowledgeable about the vehicle and made our purchase effortless. I would only buy a car from Eric and his manager Max. They More

by Jonfriedlander
Customer Service
Friendliness
Price
Recommend Dealer
Yes

December 30, 2021

Dealership Rating
Employee Rating

Eric Lovo is amazing. I’ve never had a better experience buying a new vehicle. The process was seamless, I was able to order the vehicle, Eric kept in constant contact and ensured everything was taken care More

by Bhernan13
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Lovo , Pedro Delgado

December 24, 2021

Dealership Rating
Employee Rating

Great Service all around. Would recommend to anyone with a BMW to trust them to take care of your vehicle for you. More

by Donnie G
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ron Ptak, Brandi Ford-Rodgers , Rachel Rhea, Erik Rowland

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