Joe Diss
Joe Diss at BMW of Silver Spring
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Joe Diss | Page 3

Service Manager

BMW of Silver Spring

3211 Automobile Boulevard
Silver Spring, MD 20904

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4.8
65 Reviews
4.8

65 Reviews

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65 Reviews of Joe Diss

February 22, 2022

Dealership Rating
Employee Rating

I wanted to thank to Joe Diss ( the manager) for excellent customer service. He’s very knowledgeable, trustworthy and helpful. More

by Jeanienewell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 24, 2022

BMW of Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

February 15, 2022

Dealership Rating
Employee Rating

This dealership is way above the few I have visited and shows excellent customer service from start to finish. Rachel one of the advisors goes beyond her customer service duties along with the service tec More

by Lisalisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kerry Jones, Rachel Rhea

Feb 17, 2022

BMW of Silver Spring responded

Hi Lisalisa, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 31, 2021

Dealership Rating
Employee Rating

Buying a car from Eric and Max is an absolute awesome experience. Eric was so knowledgeable about the vehicle and made our purchase effortless. I would only buy a car from Eric and his manager Max. They More

by Jonfriedlander
Customer Service
Friendliness
Price
Recommend Dealer
Yes

December 30, 2021

Dealership Rating
Employee Rating

Eric Lovo is amazing. I’ve never had a better experience buying a new vehicle. The process was seamless, I was able to order the vehicle, Eric kept in constant contact and ensured everything was taken care More

by Bhernan13
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Lovo, Pedro Delgado

December 24, 2021

Dealership Rating
Employee Rating

Great Service all around. Would recommend to anyone with a BMW to trust them to take care of your vehicle for you. More

by Donnie G
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ron Ptak, Rachel Rhea, Brandi Rodgers , Erik Rowland

November 05, 2021

Dealership Rating
Employee Rating

Delfin was great! When I first arrived at the dealership you can tell that he was busy but he did not hesitate to make sure I was a priority! It was a great experience I look forward to working with Delfin More

by dcraig414
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 06, 2021

BMW of Silver Spring responded

Hi, thank you for your kind review; we are happy to pass along your comments to Delfin here at BMW of Silver Spring! We hope you continue to choose us for all your automotive needs! Take care!

June 16, 2021

Dealership Rating
Employee Rating

I didn't expect to see additional 50 miles of mileage, while my car has been waiting in the service department for part delivery. I was told nobody will drive it without reason. I wish I knew it in advanc More

by Nell
Recommend Dealer
Yes
Jun 16, 2021

BMW of Silver Spring responded

Hello Nell, we appreciate you taking the time to leave us this feedback.

July 28, 2020

Dealership Rating
Employee Rating

The Ultimate Buying Experience! I've purchased 10 BMW's over the past 15 years, all from this dealership and all from Andy Alexis. Being in the service business, to me it's about the More

by bjrenko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Iso Ebong , Andy Alexis, Joanna McCarthy

Jul 29, 2020

BMW of Silver Spring responded

Bjrenko, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We want all our customers to feel this way when leaving our dealership! Safe travels!

June 23, 2020

Dealership Rating
Employee Rating

Rachel was very efficient, responsive , professional and helpful. Got excellent service for my X-5 last week. All staff was very polite and waiting time was minimum. More

by andrei
Recommend Dealer
Yes

Other Employees Tagged: Rachel Rhea

Jun 25, 2020

BMW of Silver Spring responded

Andrei, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 27, 2020

Dealership Rating
Employee Rating

Joe Diss is the best! I just love working with Joe Diss. He is always responsive to any issue I have. He is a good listener and takes care of business in a professiona More

by BMW440
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 01, 2020

BMW of Silver Spring responded

Hello, thank you so much for your feedback! Joe and our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

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