Joe Diss | Page 5
Service Manager
BMW of Silver Spring
3211 Automobile Boulevard
Silver Spring, MD 20904
82 Reviews
Write a Review82 Reviews of Joe Diss
December 30, 2021
Eric Lovo is amazing. I’ve never had a better experience buying a new vehicle. The process was seamless, I was able to order the vehicle, Eric kept in constant contact and ensured everything was taken care buying a new vehicle. The process was seamless, I was able to order the vehicle, Eric kept in constant contact and ensured everything was taken care of quickly when the vehicle was available. More
Other Employees Tagged: Pedro Delgado, Eric Lovo
December 24, 2021
Great Service all around. Would recommend to anyone with a BMW to trust them to take care of your vehicle for you. a BMW to trust them to take care of your vehicle for you. More
Other Employees Tagged: Ron Ptak, Brandi Ford-Rodgers , Rachel Rhea, Erik Rowland
November 05, 2021
Delfin was great! When I first arrived at the dealership you can tell that he was busy but he did not hesitate to make sure I was a priority! It was a great experience I look forward to working with Delfin you can tell that he was busy but he did not hesitate to make sure I was a priority! It was a great experience I look forward to working with Delfin in the future. More
Other Employees Tagged: Ron Ptak, Delfin Green , Kerry Jones
June 16, 2021
I didn't expect to see additional 50 miles of mileage, while my car has been waiting in the service department for part delivery. I was told nobody will drive it without reason. I wish I knew it in advanc while my car has been waiting in the service department for part delivery. I was told nobody will drive it without reason. I wish I knew it in advance. More
Other Employees Tagged: Ron Askew, Max Moyer, Desirea Jackson, Delfin Green
July 28, 2020
The Ultimate Buying Experience! I've purchased 10 BMW's over the past 15 years, all from this dealership and all from Andy Alexis. Being in the service business, to me it's about the I've purchased 10 BMW's over the past 15 years, all from this dealership and all from Andy Alexis. Being in the service business, to me it's about the service experience and he never disappoints. I mention only him but there are so many people that go into this process and they all make you feel like you're the only customer that matters. More
Other Employees Tagged: Andy Alexis, Iso Ebong, Joanna McCarthy
June 23, 2020
Rachel was very efficient, responsive , professional and helpful. Got excellent service for my X-5 last week. All staff was very polite and waiting time was minimum. helpful. Got excellent service for my X-5 last week. All staff was very polite and waiting time was minimum. More
Other Employees Tagged: Rachel Rhea
February 27, 2020
Joe Diss is the best! I just love working with Joe Diss. He is always responsive to any issue I have. He is a good listener and takes care of business in a professiona I just love working with Joe Diss. He is always responsive to any issue I have. He is a good listener and takes care of business in a professional and effective manner. Thanks, Joe More
February 06, 2020
Great service from Kevin Pitamber, Ian and Joe Diss I really appreciate the terrific work Kevin Pitamber and shop foreman Ian have done for me. On the most recent occasion, Kevin quickly took care of a I really appreciate the terrific work Kevin Pitamber and shop foreman Ian have done for me. On the most recent occasion, Kevin quickly took care of a nagging issue without charge. Ian has been persistent and thorough in figuring out the cause of and then fixing problems. The service manager, Joe Diss, is also a pleasure to deal with. It’s not fun to have to take your car in for service, but they make it as pleasant and pain free as possible. More
Other Employees Tagged: Kevin Pitamber
January 24, 2020
I've been comin to BMW of sliver spring for 5 years now and allways Brandi my serive adviser is excellent and allways on top.... and allways Brandi my serive adviser is excellent and allways on top.... More
Other Employees Tagged: Brandi Ford-Rodgers
December 24, 2019
Terrible manager...!! Terrible manager...needs to know customer service!! Not very helpful and did not bother to elaborate for his decision making? Not a good reflection Terrible manager...needs to know customer service!! Not very helpful and did not bother to elaborate for his decision making? Not a good reflection of the service advisers who try so hard to do their best. More
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