Joe Diss | Page 5

Delfin was great! When I first arrived at the dealership you can tell that he was busy but he did not hesitate to make sure I was a priority! It was a great experience I look forward to working with Delfin you can tell that he was busy but he did not hesitate to make sure I was a priority! It was a great experience I look forward to working with Delfin in the future. More

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I didn't expect to see additional 50 miles of mileage, while my car has been waiting in the service department for part delivery. I was told nobody will drive it without reason. I wish I knew it in advanc while my car has been waiting in the service department for part delivery. I was told nobody will drive it without reason. I wish I knew it in advance. More

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The Ultimate Buying Experience! I've purchased 10 BMW's over the past 15 years, all from this dealership and all from Andy Alexis. Being in the service business, to me it's about the I've purchased 10 BMW's over the past 15 years, all from this dealership and all from Andy Alexis. Being in the service business, to me it's about the service experience and he never disappoints. I mention only him but there are so many people that go into this process and they all make you feel like you're the only customer that matters. More

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Rachel was very efficient, responsive , professional and helpful. Got excellent service for my X-5 last week. All staff was very polite and waiting time was minimum. helpful. Got excellent service for my X-5 last week. All staff was very polite and waiting time was minimum. More

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Joe Diss is the best! I just love working with Joe Diss. He is always responsive to any issue I have. He is a good listener and takes care of business in a professiona I just love working with Joe Diss. He is always responsive to any issue I have. He is a good listener and takes care of business in a professional and effective manner. Thanks, Joe More

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Great service from Kevin Pitamber, Ian and Joe Diss I really appreciate the terrific work Kevin Pitamber and shop foreman Ian have done for me. On the most recent occasion, Kevin quickly took care of a I really appreciate the terrific work Kevin Pitamber and shop foreman Ian have done for me. On the most recent occasion, Kevin quickly took care of a nagging issue without charge. Ian has been persistent and thorough in figuring out the cause of and then fixing problems. The service manager, Joe Diss, is also a pleasure to deal with. It’s not fun to have to take your car in for service, but they make it as pleasant and pain free as possible. More

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I've been comin to BMW of sliver spring for 5 years now and allways Brandi my serive adviser is excellent and allways on top.... and allways Brandi my serive adviser is excellent and allways on top.... More

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Terrible manager...!! Terrible manager...needs to know customer service!! Not very helpful and did not bother to elaborate for his decision making? Not a good reflection Terrible manager...needs to know customer service!! Not very helpful and did not bother to elaborate for his decision making? Not a good reflection of the service advisers who try so hard to do their best. More

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This dealership is awesome! It has been nearly a year since I have bought my car, and Mrs. Herbert still keeps in touch with me regularly. Buying a car from here, was so much mor It has been nearly a year since I have bought my car, and Mrs. Herbert still keeps in touch with me regularly. Buying a car from here, was so much more then that; it was truly getting additional family. I love working with Mrs. Herbert and the team here. They have made all of the difference when it comes to car buying. More

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I was told that I needed a new fuel pump and only needed Oring. Terrible experience and a lot of back and forth and confusion. Oring. Terrible experience and a lot of back and forth and confusion. More

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