Joe Diss | Page 7

Remarkable customer experience I am a returning customer because Silver Spring BMW had a good selection of cars with a very attentive and accommodating staff who listened to my requ I am a returning customer because Silver Spring BMW had a good selection of cars with a very attentive and accommodating staff who listened to my requests, answered all my questions and provided me with my best options. More

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Exceptional Customer Service We always receive exceptional service. Shout out to Mr. Elon Benaknin, Mr. Joe Diss, Ms. Rachel Rhea, and Mr. David Davila. Always a pleasure. Thanks We always receive exceptional service. Shout out to Mr. Elon Benaknin, Mr. Joe Diss, Ms. Rachel Rhea, and Mr. David Davila. Always a pleasure. Thanks for everything! More

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Very good, competitive and friendly. This is our fourth BMW purchase in the region. The three before at a good reputable dealership. This time this dealership just went that little bit fu This is our fourth BMW purchase in the region. The three before at a good reputable dealership. This time this dealership just went that little bit further in meeting our financing and customer needs. Ron in a straightforward friendly, timely way went the extra mile to meet our requests. Joe was very helpful on the technical side and Antony very efficient on the financing. All in all a great experience. More

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Dealership messed up my vehicle after oil change:Brake flush Worst service ever. Took my car in for a routine oil change and dealership suggested a brake flush. Soon after leaving dealership my brake system and Worst service ever. Took my car in for a routine oil change and dealership suggested a brake flush. Soon after leaving dealership my brake system and steering failed. Car is now inoperable and dealer will not admit to their error, stating that I must pay 5k to repair vehicle. Initially, they asked me to bring car back in to rectify the situation and now they are changing their tune. In addition, now they are saying car won’t even open. How do you go in for just an oil change with no mechanical complaints or issues to now having a completely inoperable vehicle and they are stating it’s the customers fault. Absolutely scam and disgusting. Tried to resolve issue with Service manager Joe Diss and Steve Gluck new and no mechanical knowledge GM who are in complete denial that this is the dealerships error. More

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I Love MileOne Top notch service. Always put the customer first....ask for Brandi! She will get the job done and right! Really appreciate all you do. Thank you! Dr Top notch service. Always put the customer first....ask for Brandi! She will get the job done and right! Really appreciate all you do. Thank you! Dr. J More

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Ultimate Service BMW of Silver Spring has a great, friendly, knowledgeable and professional staff! They provide excellent service everytime and I've been using this de BMW of Silver Spring has a great, friendly, knowledgeable and professional staff! They provide excellent service everytime and I've been using this dealership for over 6 years. Thanks to you Joe Diss; my former Service Advisor who is now Service Manager and Jai Jennings; my current Service Advisor for the 5 star customer experience you give me each time!! More

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Outstanding Service Experience with Jai Jennings I have been doing business with SS BMW (AKA Tischer) for over 11 years. They have consistently given me outstanding service on both of my BMWs (545i I have been doing business with SS BMW (AKA Tischer) for over 11 years. They have consistently given me outstanding service on both of my BMWs (545i and 335GT). Their sales and service staff are 1st rate and always have the customer's best interest in mind. I highly recommend this dealer to anyone contemplating purchasing a BMW. More

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Superfantastic Experience with BMW of Silver Spring I went in with a set criteria and budget for my new vehicle and within a matter of time I had at the price I wanted. My Client Advisor was awesome and I went in with a set criteria and budget for my new vehicle and within a matter of time I had at the price I wanted. My Client Advisor was awesome and so was the rest of the team from the finance department to the gentleman who provided the overview of my new car. More

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Great Service and smooth transaction I highly recommend Mr. Kailash Joshi, he was able to thoroughly explain the used 2014 BMW 435IX we were looking at. There was no sales pressure whatso I highly recommend Mr. Kailash Joshi, he was able to thoroughly explain the used 2014 BMW 435IX we were looking at. There was no sales pressure whatsoever and he kindly went through with us the process of buying the car and we purchased it quickly without any hassle. I am impressed with the service of BMW of Silver Spring and will recommended to anyone that is interested with Bimmers. Please ask for Kailash Joshi, he is humble and informative salesman. More

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Timely Service Kevin Hull set up my appt. Quick and painless. Steady customer service skills for the 5 years I have been working with him. Joe Diss took care of my n Kevin Hull set up my appt. Quick and painless. Steady customer service skills for the 5 years I have been working with him. Joe Diss took care of my needs on the day of service. Spot on personality. He was very attentive. More

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