Joe Emmerich | Page 28

Did not do the job I paid for Normally I would give Luther a 5 start rating and would recommend them. However, they did not rotate the tires as they were suppose to, & I know becau Normally I would give Luther a 5 start rating and would recommend them. However, they did not rotate the tires as they were suppose to, & I know because they were also suppose to look at a slow leak I had with one of my tires, and that tire is in the same spot. I had been asking for the last year and half to change the drivers side fog light and they finally changed it. However, they changed my headlight settings and when I figured it out that night, the next morning when I went somewhere I noticed my passenger fog light was out. I had stopped somewhere 1/2 hr before appointment and the passenger fog light was still working, so I'm not buying that it just happened to go out!!!!!!!!! I'm guessing he changed my setting so I would not notice right away about it not working. My center console was also gone thru, as every time I left my car for an oil change I had put stuff a certain way, so I would know that it had been gone thru. (this is the first time since I had bought my car there and had the oil changed that it had been gone thru). More

by sonney32 Verified Customer Verified Customer

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Easy, fun and fast Susan was fantastic throughout the process. I have high standards and zero time for B.S.. My wife went to see Susan, drove and learned all about the Susan was fantastic throughout the process. I have high standards and zero time for B.S.. My wife went to see Susan, drove and learned all about the truck and difference between models. The way Susan treated her, is exactly why I bought now vs. Spring which was the plan. I normally love the "hunt" and the deal. I never drove the truck, never saw the color and Susan made everything easy, so I bought. More

by Trent Swanson Verified Customer Verified Customer

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Long wait time I check my car in for just an oil change at 9:15 AM it wasn’t completed until 11:20AM. Took 2 hours, I have never had an oil change take that long be I check my car in for just an oil change at 9:15 AM it wasn’t completed until 11:20AM. Took 2 hours, I have never had an oil change take that long before. Beside all this everyone was very nice. More

by mmlindb Verified Customer Verified Customer

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Sierra Oil Change Very efficient although no oil change mileage and date not placed in windshield. The gauges on dashboard were not updated. Car was washed and looke Very efficient although no oil change mileage and date not placed in windshield. The gauges on dashboard were not updated. Car was washed and looked great. More

by awaljohnson Verified Customer Verified Customer

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Real Good Dealership. Great Dealership. However went to make a turn last night after getting my pickup and low washer fluid came on the display. Not sure if the servicing t Great Dealership. However went to make a turn last night after getting my pickup and low washer fluid came on the display. Not sure if the servicing technician forgot to fill it up as a courtesy or if it my responsibility. A call or email would be great. More

by tjs0 Verified Customer Verified Customer

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Oil change Employees and service were great!! Service was fast! Would recommend Luther Gmc to others. My son enjoyed the complimentary snack bar especially the p Employees and service were great!! Service was fast! Would recommend Luther Gmc to others. My son enjoyed the complimentary snack bar especially the popcorn. Keep up the great work! More

by chubbard1976 Verified Customer Verified Customer

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Hitch Installation They told me an accurate time estimate & what they did afterwards to complete the work. The customer lounge was comfortable and have plenty of bottled They told me an accurate time estimate & what they did afterwards to complete the work. The customer lounge was comfortable and have plenty of bottled water to drink! Very nice! More

by Blue5591 Verified Customer Verified Customer

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Oil Change Went really well. In and out. They provided me with a rental as i thought I might be at my farm. As it was they didn’t take too long and my oil was ch Went really well. In and out. They provided me with a rental as i thought I might be at my farm. As it was they didn’t take too long and my oil was changed., tires rotated, flat fixed, and tailgate handle replaced. Thank you Luther!! More

by LUV2FRM Verified Customer Verified Customer

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Servicing Needed oil change and 30,000 inspection. Friendly, fast, and affordable. Clean everywhere, brought my dog and sat and watched TV and drank coffee and Needed oil change and 30,000 inspection. Friendly, fast, and affordable. Clean everywhere, brought my dog and sat and watched TV and drank coffee and ate popcorn. More

by Wperhus Verified Customer Verified Customer

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Richard did a great job Luther's has a great location friendly staff and explained the device very well. We were treated well by sales department the service department and t Luther's has a great location friendly staff and explained the device very well. We were treated well by sales department the service department and the finance department.Looking forward in doing business in the future. Russ and Bonnie Olson More

by RUSS Hawkeye Verified Customer Verified Customer

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