Joe Emmerich
Joe Emmerich at Luther Family Buick GMC

Joe Emmerich | Page 35

Transportation Coordinator

Luther Family Buick GMC

3302 36th St S
Fargo, ND 58104

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351 Reviews
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351 Reviews

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351 Reviews of Joe Emmerich

September 15, 2018

Dealership Rating
Employee Rating

Oil Change Quick intake, courtesy ride, oil changed & they came back to get me. Price was exactly what they said it would be. They didn’t pester me with “you nee More

by d5boyzni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Service Drivers are so very kind & never in a hurry??

Sep 17, 2018

Luther Family Buick GMC responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Luther Family Buick GMC's Service Department. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 13, 2018

Dealership Rating
Employee Rating

Time consuming From the initial meeting to signing took almost 30 days. Once we finally came to an agreement, it was about 2 hours of sitting around to sign papers. More

by HEATHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Andrew Gorby, Tony Emmerich

Sep 13, 2018

Luther Family Buick GMC responded

Heather- We are sorry your car-buying experience was not very timely! We appreciate you bringing this to our attention. We're glad you're finally able to enjoy your vehicle and that Tony, Andrew, and Joe were so helpful. We aim to turn every customer into a life-long customer so we're thrilled to hear you'll be back. We look forward to working with you again! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 11, 2018

Dealership Rating
Employee Rating

RESPONDS TO CUSTOMER APPOINTMENT. Joe, I accomplished some very important appointments during the three day repair on September 7, 2018. I was successful making it to my morning class More

by hamner_m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 12, 2018

Luther Family Buick GMC responded

Michael, it’s great to know that Joe provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 31, 2018

Dealership Rating

Great!! Always get good, fast service with a smile and a car wash. Love going to Luther because of this. Keep up the good work please. More

by GLORNUNDAHL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul McDonald

Sep 05, 2018

Luther Family Buick GMC responded

We are glad to hear you enjoyed your recent visit to our service department. At Luther Family Buick GMC we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 30, 2018

Dealership Rating
Employee Rating

Thank you for the excellent service! Thank you so much for your excellent service! Everything was done as promised! The extra nice touch was that my car was washed! I very much appreciat More

by DHF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 30, 2018

Luther Family Buick GMC responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 24, 2018

Dealership Rating

Service They are always very kind They do a great job and I will always go back there. I highly recommend them. You won't be disappointed. More

by ANDERSONTND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 28, 2018

Luther Family Buick GMC responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 23, 2018

Dealership Rating
Employee Rating

The service was great. Very knowledgeable and proficient! I really appreciated the free complimentary ride back to my place do I didn't have to wait at the Dealership. I would highly recommend this place to p More

by AFSMITH1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 28, 2018

Luther Family Buick GMC responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 22, 2018

Dealership Rating
Employee Rating

Great Always a great experience!! Always very helpful qnd get everything taken care of in a very timely manner and always very informative when there are ex More

by kristen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robin Tollefson

Aug 28, 2018

Luther Family Buick GMC responded

Kristen, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 10, 2018

Dealership Rating
Employee Rating

Great group of people to work with. Great service dept filled with honest hard working people. Kevin is straight forward on what needs to be fixed, but never pushy on making me do anythi More

by estenehjem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Lindgren

Aug 14, 2018

Luther Family Buick GMC responded

Thank you for the positive feedback! One of our top priorities is exceptional customer care and we are proud that this was offered to you during your recent visit. Until next time, drive safely! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

May 11, 2018

Dealership Rating
Employee Rating

Regular service Very courteous staff, complete understandable explanation of service needed. Clean facility! Prompt service, highly recommend. Assistance with use of More

by c.sinness
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robb Reierson, Kevin Lindgren

May 31, 2018

Luther Family Buick GMC responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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