Joe Filardo | Page 31

Remarkable service -- happy happy happy! Matthew Mishanie couldn't have been more helpful, friendly and honest. What a difference it made to have him serve us - so impressed! Awesome experie Matthew Mishanie couldn't have been more helpful, friendly and honest. What a difference it made to have him serve us - so impressed! Awesome experience! More

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Awesome Team I just purchased an Acura MDX 2012 with Rallye acura dealer and it was an awesome experience, very well trained and customer service oriented staff. I just purchased an Acura MDX 2012 with Rallye acura dealer and it was an awesome experience, very well trained and customer service oriented staff. Matt was my sales rep, what a gentleman!!!, he walked me through the whole process, I was in the market looking for this make and I went to 4 different dealers including another Acura and did not get the service that Matt and team gave me. I'm in love with the vehicle. Their customer service rocks in fact I brought my friend to this dealer and yes He is buying a brand new RDX. Matt continue with the excellent service.and you too Mr Joseph (mngr) Thank you Rallye Acura. Freddy Sanchez jr More

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They Rallye around you I have been a customer of Rallye for over a decade and just leased my 4th Acura with them. This is a testament to the high caliber of service, quality I have been a customer of Rallye for over a decade and just leased my 4th Acura with them. This is a testament to the high caliber of service, quality and respect that you receive. The atmosphere is pleasant and inviting (the bagels and coffee are an added treat :-). I have yet to have an experience in the 10+ years that was less than ideal. In fact, with the most recent blizzard, my new lease delivery needed to be pushed up a day - Chris P came in several hours earlier than his shift to accommodate me. Go experience for yourself. More

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Great Experience I shopped around for many months & got the run-around. When I went into Rally Acura in Roslyn I sat down with Brandon Sohn & it was a completely diffe I shopped around for many months & got the run-around. When I went into Rally Acura in Roslyn I sat down with Brandon Sohn & it was a completely different experience. He was upfront & professional & gave me the lowest price I had been quoted. It was a pleasure working with him. There wasn't the usual shadiness of going back & forth with the manager. They honored the original quote and I was done in an hour. Then Joe Filadaro went back and firth with the the finan e company to get me a great deal. I was even called in a week later to resign papers after he got me an even better deal. I highly recommend going to this dealership & have already recommended them numerous tines. An A+ experience. More

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Amazing My husband and I decided to get an Acura MDX from this dealer, based on the reviews that we found. During our research for the right car and the BEST My husband and I decided to get an Acura MDX from this dealer, based on the reviews that we found. During our research for the right car and the BEST price we found this dealer. I must say that it was an amazing experience. We surely got the BEST deal! Out seller, Mr. Mishanie made our experience even smoother. He was very friendly and understanding. He worked with us to get us the best price. We are very pleased and will highly recommes this dealer, as well as our sales representative, Mr. Mishanie. More

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Great experience!! Excellent experience! Brandon was really a great help and easy to talk to, and everyone there was polite. The process was seamless, from start (nego Excellent experience! Brandon was really a great help and easy to talk to, and everyone there was polite. The process was seamless, from start (negotiations) to finish (delivery). Didn't need to visit any other dealer! Highly recommended. More

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Great experience overall I had a pleseant experience with all the staffs I met here at Rallye Acura. I initially went to this dealer for my vehicle services and ended up leasi I had a pleseant experience with all the staffs I met here at Rallye Acura. I initially went to this dealer for my vehicle services and ended up leasing a new car. All staffs were very warm and had nice smiles, special thanks to a sales rep. Ms. Jeri Billman who helped me found me a right car and delivered what she promised, no surprises with the financial person wasn't trying to sell anything, usually they try selling warranties and jack up the monthly payment with numerous reasons and took me less than 2 minutes with that person. I would definitely recommend to my friends and family. More

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Best service I've ever received ANYWHERE After taking my 2007 MDX here for a few years (and a LOT of terrible nightmares elsewhere) I feel compelled to tell the truth about the service depart After taking my 2007 MDX here for a few years (and a LOT of terrible nightmares elsewhere) I feel compelled to tell the truth about the service department at Ralley Acura, specifically service manager Chad Tumaro who's been with the company for many years. Chad is a rare breed of service professional. He has taken care of me so many times and never ever have I seen anyone take such genuine care of a customer the way he handles his. It's not the typical phoney smile or manufactured manurisms, but a totally genuine positive attitude, a genuine love of his job and a genuine warmth in the way he carries himself. I use the adjective genuine because that's the best way to describe him. My dad always says you can't teach a man these things (my dad is vp of marketing and sales in the worlds largest micro finance bank). Chad has it. He gets it. He treats me the way he wants to be treated, with genuine respect and a very ardent attention to detail. If I tell him 5 things I need done to my Acura, he listens intensely and I don't have to repeat myself. If he says he's going to do something he does it but he doesn't stop there. He LOOKS FOR WAYS he can exceed my expectations. I just left his desk and he was giddily bragging about how joyful he was that he surprised a customer who was stuck in a storm in his car by painting a couple panels just to help him out because he had been through a tough time. This is a guy who knows that $50 in paint is worth thousands in repeat business. This is a guy who knows that when my navigation failed on me after I updated the system, he pulled some strings and spent hours with Acura corporate to get me a new on good faith because the update is truly what fried put the system. Who does that? Who fights for me? Who fights for the customer?? Almost no one. But he knew it was the right thing to do, and he smartly knew I would (and have!) referred all my friends and family to him. I will continue to tell everyone I know about Ralley Acura because of the top tier service I've reviewed here. How often do you REALLY have your expectations exceeded? Really? Ralley Acura has blown me away and if you live in the tri-state area, make sure you get your next car from someone who will exceed your expectations. Go to Ralley Acura Long Island! The value here is priceless and the staff here is just over the top. More

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GOOD Services The sales are quite knowledgable about the cars overall information including new technologies. The people in the office are in general very friendly The sales are quite knowledgable about the cars overall information including new technologies. The people in the office are in general very friendly and helpful. More

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new tlx we came to rallye acura for a new tlx and were treated very nice by everyone in the dealership. my sales associate Stephen Abbondandolo was the best. we came to rallye acura for a new tlx and were treated very nice by everyone in the dealership. my sales associate Stephen Abbondandolo was the best. very professional and patient and answered all our questions. we will come back to see him for the next car!! for the finance we met Joseph Filardo by whom we were treated outstanding as well. More

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