Joe French
Joe French at Klaben Ford Lincoln

Joe French

Service Advisor

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

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5.0
998 Reviews

I have been working at Klaben for 26 years. I have been Master Certified for over 14 years, and have been ranked in the Top 10 for the Pittsburgh Region for over 9 years. I enjoy giving customers the best possible service experience they can have and value the many lasting relationships that have developed over the years. 330-673-3139 ext 218

Dealership Experience

29 yrs, 9 mos

Industry Experience

29 yrs, 9 mos

Specialties & Trainings

Master Certified Service Advisor

5.0

998 Reviews

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998 Reviews of Joe French

November 26, 2025

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Joe and the Klaben crew got me in and out even when they were experiencing a lot of customers at the same time and on a holiday eve. Appreciate the customer service I always receive there. More

by tariann9
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Recommend Dealer
Yes

November 26, 2025

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I have never been disappointed by my service at klaben Ford. They keep in informed and up to date. Joe French is on top of his A game. Thanks to Joe and Mona for another successful visit! More

by Rwall
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Recommend Dealer
Yes

Other Employees Tagged: Mona Crooks

November 24, 2025

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Good communication throughout the process. Vehicle was ready at the time promised. Always recommended this dealers More

by SDRESSMAN
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Recommend Dealer
Yes

November 24, 2025

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Went to Klaben ford for the works oil change and tire replacement. Joe French as always took excellent care of me and left feeling confident with my ford escape. More

by JLPolles
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Recommend Dealer
Yes

November 23, 2025

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Louis was mindful of the vehicle I was looking for and where I needed to be payment wise. Took the time to find the deal I was comfortable with. He went above and beyond to take care of prepping and swapp More

by jwebb9211
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Recommend Dealer
Yes

November 22, 2025

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Joe French always has a great attitude and advice on the service and repair on your vehicle Thanks Joe for all your hard work More

by slick302
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Recommend Dealer
Yes

November 18, 2025

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By far the best dealership I’ve been to. Friendly staff and clean facility. They aren’t just interested in your vehicle, they care about you as a person. Joe has been taking care of mine and More

by Fallingleaf81
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Recommend Dealer
Yes

Other Employees Tagged: Mona Crooks

November 16, 2025

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Don’t know everybody’s full names but Mike scheduled a service appointment and arranged that our car world be picked up, serviced and returned. We would receive a loaner during that time. Our battery More

by Cpurses1229
Recommend Dealer
Yes

Other Employees Tagged: Mike Brandvold, Kim Wolfram, Gavin Fano , Not sure which Mike set up original appt.

November 14, 2025

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Kim and Klaben have been good to me over the years. Always very pleasant and easy to work with. More

by helenkory
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Recommend Dealer
Yes

November 13, 2025

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I love the Klaben Team. They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 12 years now. High More

by fairyrain826
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Recommend Dealer
Yes
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