Joe French
Joe French at Klaben Ford Lincoln

Joe French

Service Advisor

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

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5.0
925 Reviews

I have been working at Klaben for 26 years. I have been Master Certified for over 14 years, and have been ranked in the Top 10 for the Pittsburgh Region for over 9 years. I enjoy giving customers the best possible service experience they can have and value the many lasting relationships that have developed over the years. 330-673-3139 ext 218

Dealership Experience

29 yrs, 5 mos

Industry Experience

29 yrs, 5 mos

Specialties & Trainings

Master Certified Service Advisor

5.0

925 Reviews

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925 Reviews of Joe French

June 29, 2025

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Took my car to Klaben for "The Works and a cooling system flush. As usual, the work was promptly done with the usual flair. More

by DRACO151
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Recommend Dealer
Yes

June 29, 2025

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This dealership has been our go to for nearly a decade. Our family has bought more than ten cars from them. The service department is always “on it” and our repair reps are awesome. (Joe and Mona). Thank More

by pamsweese
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Recommend Dealer
Yes

June 27, 2025

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No real issues seemed to be thorough and professional with the process ,friendly and fair. More

by mhoffa984
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Recommend Dealer
Yes

Other Employees Tagged: Jennifer Switcher,Mike Cooney

Jun 27, 2025

Klaben Ford Lincoln responded

Thank you for taking the time to post your review and for the positive comments shared. We look forward to receiving and then sharing this with our entire team. A 4-star rating may mean we did well in serving you. It may also mean there was something we could have done better in some way, and other times it is a mistake. The take aways allow for us to reflect on where we are succeeding as well as areas possibly needing attention. It was a pleasure meeting you over the phone today. Your additional insight was both appreciated and motivating. I shared your kind and complimentary words with our team immediately after getting off of the phone today. We will continue working towards raising the bar on the level of service we are providing our guests. Thank you for your loyalty and for your business. I and the entire Klaben Team remain at your service. Sean Bradford - sbradford@klaben.com

June 25, 2025

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Excellent service from Joe and Klaben. They found and repaired an issue with a differential seal. The work was done with a minimum of wait time. More

by jal0756
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Recommend Dealer
Yes

June 24, 2025

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Joe explained what was being done and how long to complete the bike rack installation. More

by Hhanna
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Recommend Dealer
Yes

June 15, 2025

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I recently had a total loss on my car and went to Klaben's website to look at my available options for another car. Narrowed it down to 3 and reached out to the Amazing Tim Sterling to get the next s More

by fairyrain826
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Recommend Dealer
Yes

June 12, 2025

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Joe has been my service rep for more than eight years. He’s always kind and thoughtful. Answers questions well. I love to joke with him about RainX windshield wiper fluid, I don’t like them to put the blu More

by pamsweese
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Recommend Dealer
Yes

June 12, 2025

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Completely satisfied with my experience at Klaben Ford & Joe French as my service advisor. They always treat you right and provide outstanding service. I highly recommend Klaben Ford for your next car and/ More

by Dennis O.
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Recommend Dealer
Yes

Other Employees Tagged: Mona Crooks

June 06, 2025

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Very courteous & professional employees, I'm always treated very well & they are thorough with repairs More

by CHUDMOM2
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Recommend Dealer
Yes

June 05, 2025

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Great experience as always. Joe French always takes great care of me. His communication is thorough and transparent. Klaben has earned my trust over the years and I’ll continue More

by Sirk20001
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Recommend Dealer
Yes
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