I have been working at Klaben for 26 years. I have been Master Certified for over 14 years, and have been ranked in the Top 10 for the Pittsburgh Region for over 9 years. I enjoy giving customers the best possible service experience they can have and value the many lasting relationships that have developed over the years. 330-673-3139 ext 218
Read moreDealership Experience
30 yrs, 3 mos
Industry Experience
30 yrs, 3 mos
Specialties & Trainings
Master Certified Service Advisor
1,070 Reviews
Write a Review1070 Reviews of Joe French
May 27, 2026
At this time I will keep coming back for the servicing of my truck as long as I feel I am being treated fairly and honestly, great job. The folks at Klaben are great. my truck as long as I feel I am being treated fairly and honestly, great job. The folks at Klaben are great. More
May 25, 2026
I have never purchased a vehicle from this dealership. But their service on my 2009 Lincoln MKZ has always been excellent! The thoroughness in their work is phenomenal and they have been VERY trustworthy But their service on my 2009 Lincoln MKZ has always been excellent! The thoroughness in their work is phenomenal and they have been VERY trustworthy in their repairs. In this day and age, it is not easy to find a service department that you trust with your needed car repairs. But I cal always rely on the Service Reps and technicians here to do excellent work at a fair price! Thank you, Klaben! More
Other Employees Tagged: Mona Crooks
May 22, 2026
My service appointment was started and completed in the timeframe expected. My Service Advisor was very professional and kept me informed of findings and expected completion time. timeframe expected. My Service Advisor was very professional and kept me informed of findings and expected completion time. More
Other Employees Tagged: Anthony Thurman Jr
May 20, 2026
They were very thorough with my sunroof warranty repair and went over and above to ensure the vehicle repaired properly and even replaced the carpet to erase mildew oder. Further they furnished a loaner t and went over and above to ensure the vehicle repaired properly and even replaced the carpet to erase mildew oder. Further they furnished a loaner truck for the entire process. I highly recommend. More
May 19, 2026
Routine maintenance on our Escape with Joe. Perfect, as always! Fast and professional. We always choose Joe for our service appointments. If you need a service advisor for your Ford, call J Perfect, as always! Fast and professional. We always choose Joe for our service appointments. If you need a service advisor for your Ford, call Joe French at Klaben in Kent! More
Other Employees Tagged: Mike Brandvold, Mona Crooks, Tim Sterling

