I have been working at Klaben for 26 years. I have been Master Certified for over 14 years, and have been ranked in the Top 10 for the Pittsburgh Region for over 9 years. I enjoy giving customers the best possible service experience they can have and value the many lasting relationships that have developed over the years. 330-673-3139 ext 218
Read moreDealership Experience
29 yrs, 11 mos
Industry Experience
29 yrs, 11 mos
Specialties & Trainings
Master Certified Service Advisor
1,019 Reviews
Write a Review1019 Reviews of Joe French
January 14, 2026
I love the Klaben Team. They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 13 years now. High They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 13 years now. Highly recommended More
Other Employees Tagged: Mona Crooks, Kim Wolfram, Sean Bradford, Steve Sigmund
January 08, 2026
Kim is always very thorough and thoughtful making sure to explain everything and recommend the needed services. explain everything and recommend the needed services. More
Other Employees Tagged: Mike Brandvold, Mona Crooks, Kim Wolfram, Tom Alcorn, Sean Bradford, Rob Simon, Brandon Bart, Gavin Fano, Anthony Thurman Jr
January 08, 2026
I support Klaben service by returning for over 25 years. Great caring service and customer support. The Klaben sales side is also great. I have included many who have served me over the years. Great caring service and customer support. The Klaben sales side is also great. I have included many who have served me over the years. More
Other Employees Tagged: Mike Brandvold, Mona Crooks, Rob Simon
January 06, 2026
Had my car towed in for a diagnostics. I was sent a video of a thorough inspection. Unfortunately, I determined the cost to repair a 13 year old vehicle was more than I was willing to pay. I was sent a video of a thorough inspection. Unfortunately, I determined the cost to repair a 13 year old vehicle was more than I was willing to pay. More
January 05, 2026
I had an appointment for an oil change. I was informed that my truck had an oil leak, coming from the valve covers. Joe French made arrangements for me to get a rental vehicle since my tr I was informed that my truck had an oil leak, coming from the valve covers. Joe French made arrangements for me to get a rental vehicle since my truck work was going to take several days. After I got home, the service tech sent me a video of the work that needed done. The work was done sooner than expected and everything seems to be in good order. I'm glad the problem was diagnosed early.....I'm also glad I purchased an extended warranty for my truck. This job alone made it worthwhile. Joe French is a trustworthy guy who I trust whenever my truck goes in for service. More
January 01, 2026
Courtesy and service is always there with a big smile. My service girl Kim will go out of her way to please everyone of her customers. My service girl Kim will go out of her way to please everyone of her customers. More
Other Employees Tagged: Kim Wolfram , John Churpek

