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Joe French
1,001 Reviews
I have been working at Klaben for 26 years. I have been Master Certified for over 14 years, and have been ranked in the Top 10 for the Pittsburgh Region for over 9 years. I enjoy giving customers the best possible service experience they can have and value the many lasting relationships that have developed over the years. 330-673-3139 ext 218
Read moreDealership Experience
29 yrs, 10 mos
Industry Experience
29 yrs, 10 mos
Specialties & Trainings
Master Certified Service Advisor
1,001 Reviews
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1001 Reviews of Joe French
December 04, 2025
Joe French has been my service advisor for over 20 years. He is very knowledgeable and professional. His attention to detail is consistent and treats me like a friend. It is also reassuring that he is bac He is very knowledgeable and professional. His attention to detail is consistent and treats me like a friend. It is also reassuring that he is backed up by certified Ford service techs who get the job done right, the first time! More
by TJPATTIE
Verified Customer
December 01, 2025
Cassy is outstanding. Shes very personable, informative, and she had me sold on the spot. I’d recommend her to anyone Shes very personable, informative, and she had me sold on the spot. I’d recommend her to anyone More
by liamparkerphoto
Other Employees Tagged: Justin Fisher, Cassandra Mathes
November 26, 2025
Joe and the Klaben crew got me in and out even when they were experiencing a lot of customers at the same time and on a holiday eve. Appreciate the customer service I always receive there. were experiencing a lot of customers at the same time and on a holiday eve. Appreciate the customer service I always receive there. More
by tariann9
November 26, 2025
I have never been disappointed by my service at klaben Ford. They keep in informed and up to date. Joe French is on top of his A game. Thanks to Joe and Mona for another successful visit! Ford. They keep in informed and up to date. Joe French is on top of his A game. Thanks to Joe and Mona for another successful visit! More
by Rwall
Other Employees Tagged: Mona Crooks
November 24, 2025
Went to Klaben ford for the works oil change and tire replacement. Joe French as always took excellent care of me and left feeling confident with my ford escape. replacement. Joe French as always took excellent care of me and left feeling confident with my ford escape. More
by JLPolles
November 23, 2025
Louis was mindful of the vehicle I was looking for and where I needed to be payment wise. Took the time to find the deal I was comfortable with. He went above and beyond to take care of prepping and swapp where I needed to be payment wise. Took the time to find the deal I was comfortable with. He went above and beyond to take care of prepping and swapping some accessories from my old truck to the new one. Much appreciated. More
by jwebb9211
Other Employees Tagged: Terry Baughman, Mona Crooks, Kim Wolfram, Louis Polos, Angela Mazzagatti, Gavin Fano
November 18, 2025
By far the best dealership I’ve been to. Friendly staff and clean facility. They aren’t just interested in your vehicle, they care about you as a person. Joe has been taking care of mine and Friendly staff and clean facility. They aren’t just interested in your vehicle, they care about you as a person. Joe has been taking care of mine and my families vehicles for many years. More
by Fallingleaf81
Other Employees Tagged: Mona Crooks
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