Joe French
Joe French at Klaben Ford Lincoln

Joe French | Page 64

Service Advisor

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

Contact Me
5.0
1,057 Reviews

I have been working at Klaben for 26 years. I have been Master Certified for over 14 years, and have been ranked in the Top 10 for the Pittsburgh Region for over 9 years. I enjoy giving customers the best possible service experience they can have and value the many lasting relationships that have developed over the years. 330-673-3139 ext 218

Dealership Experience

30 yrs, 3 mos

Industry Experience

30 yrs, 3 mos

Specialties & Trainings

Master Certified Service Advisor

5.0

1,057 Reviews

Write a Review

1057 Reviews of Joe French

February 14, 2021

Dealership Rating
Employee Rating

Bought the car at KLABEN. I Always take the car to KLABEN for maintenance. Good work fair price. Nice to get recalls up dated Thank you. More

by Roy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mona Crooks , Tyler Schultz

Feb 17, 2021

Klaben Ford Lincoln responded

Thank you for taking the time to notice those efforts and for leaving such an awesome review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 12, 2021

Dealership Rating
Employee Rating

An outstanding dealership with the best sales and service staffs ever! If you are considering a vehicle lease or purchase, or are in need of vehicle service, you cannot go wrong, unless you go somewhere othe More

by Oconnor Family Farm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 17, 2021

Klaben Ford Lincoln responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Klaben Ford for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

February 10, 2021

Dealership Rating
Employee Rating

Brought my Fusion in for a recall and Joe French did a great job getting my car fixed ahead of schedule for me Thanks Joe More

by RALPHSCHUELLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mona Crooks

Feb 17, 2021

Klaben Ford Lincoln responded

We're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

February 09, 2021

Dealership Rating
Employee Rating

Thanks for everything, 100% Service people did a great job, Love Joe my contact and is always there for me in the needs of our vehicles. More

by Billy D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 17, 2021

Klaben Ford Lincoln responded

Thank you for taking the time to notice those efforts and for leaving such an awesome review! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 30, 2021

Dealership Rating
Employee Rating

I enjoy the friendly welcome at your service department and I appreciate the time your customer service team takes to do the job right when they perform work on my vehicle. Thank you! More

by Dave80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 11, 2021

Klaben Ford Lincoln responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Klaben Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

January 29, 2021

Dealership Rating
Employee Rating

Nate is the best salesperson I have ever purchased a car from. He offers the best customer service around. He is always ready to assist in any problem. He even delivers loaner cars when needed. I will re More

by mmaier6989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nate Bryant

Feb 15, 2021

Klaben Ford Lincoln responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Klaben Ford for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

January 28, 2021

Dealership Rating
Employee Rating

When you are in need of a vehicle there are many places and ways to get one now; online, at vending machines, the list goes on. While for some these are great options, we prefer to go see someone who's mor More

by Santa Wolf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Moldas, Mona Crooks

Feb 13, 2021

Klaben Ford Lincoln responded

Santa, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!

January 27, 2021

Dealership Rating
Employee Rating

Joe was very helpful in scheduling our car for service. He's always knowledgeable and very pleasant to deal with. Car always ready when promised. More

by mj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 13, 2021

Klaben Ford Lincoln responded

Mj, your comments keep us motivated and working hard for all our guests! It is great to hear our Staff took such great care of you! We hope to see you here again!

January 26, 2021

Dealership Rating
Employee Rating

I trust the mechanics To give good advice re whatever is necessary to keep car running and safe to drive. Trust is very important to me. More

by BARBNBOBF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 13, 2021

Klaben Ford Lincoln responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Klaben Ford for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

January 25, 2021

Dealership Rating
Employee Rating

Everyone was very pleasant and kind to work with. They did an excellent job of making you feel comfortable even during the pandemic. Would definitely go back again for more service More

by JOEMUSSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 13, 2021

Klaben Ford Lincoln responded

Thanks for your praise and kind comments about our team. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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