Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Joe French
Joe French at Klaben Ford Lincoln

Joe French | Page 9

Service Advisor

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

Contact Me
5.0
1,102 Reviews

I have been working at Klaben for 26 years. I have been Master Certified for over 14 years, and have been ranked in the Top 10 for the Pittsburgh Region for over 9 years. I enjoy giving customers the best possible service experience they can have and value the many lasting relationships that have developed over the years. 330-673-3139 ext 218

Dealership Experience

30 yrs, 7 mos

Industry Experience

30 yrs, 7 mos

Specialties & Trainings

Master Certified Service Advisor

5.0

1,102 Reviews

Write a Review

1102 Reviews of Joe French

February 11, 2026

Dealership Rating
Employee Rating

I had concern of a fluid leak based on drips in a spot where I had parked. Klaban Ford service got me scheduled on the same day that I called in. No leaks! I’m very appreciative of the quick turnaround More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print

February 09, 2026

Dealership Rating
Employee Rating

Joe French is a trustworthy service advisor and a truly good human being. He is always kind, polite, and professional. He provides all the information to take care of my car. More

by LISA.M.SIMMONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print

February 06, 2026

Dealership Rating
Employee Rating

The service appointment for my Ford Escape was very good. I would not go to any other Ford dealer for a new car or for service. More

by BEVGARE
Recommend Dealer
Yes
Print

February 04, 2026

Dealership Rating
Employee Rating

Always a great experience at Klaben. We have been going there for years and encourage family and friends to do the same. More

by LBEST240
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Brandvold, Mona Crooks, Richard Klaben, Jennifer Bowen, Christopher Volk, Gavin Fano, Justin Fisher , Kyle Crowe

Print

January 29, 2026

Dealership Rating
Employee Rating

Very seamless transaction and extremely thorough with all the information provided. Tyler did a great job of listening to what I was looking for and found exactly that. Would highly recommend this dealership More

by Anthony.grundy76
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roscoe Woodberry, Mona Crooks, Kim Wolfram, Richard Klaben, Tyler Kline, Sean Bradford, David Klaben, Anthony Thurman Jr, Justin Fisher

Print

January 26, 2026

Dealership Rating
Employee Rating

No matter who I work with, the Klaben Ford Service staff is always polite, professional and efficient. More

by tojoko62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gavin Fano

Print

January 24, 2026

Dealership Rating
Employee Rating

Service was efficient, took less time than expected. Met all expectations for the work that was done. More

by Jleff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print

January 22, 2026

Dealership Rating
Employee Rating

Good work from the team as usual. You need to make this section skippable since I review often and it's not always necessary More

by michaeljebber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print

January 20, 2026

Dealership Rating
Employee Rating

I have been having my service done at Klaben for over 30 years and they still fulfill my expectations. More

by Fordie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print

January 19, 2026

Dealership Rating
Employee Rating

Dealership was very accomidating to my needs. Comunication was top notch. Thank you klaben staff. More

by tdapper1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jan 19, 2026

Klaben Ford Lincoln responded

Thank you for taking the time to share your feedback and the positive remarks for our team. We ask for our customers insight because it means a great deal to us. Although a 4 star rating means we did well, it also says we could have done some things better. In other case the rating was left in error. We share all of this with our entire team and utilize it for counselling, coaching, celebrating, and in some cases process evaluation. All of this helps us as we continuously work towards improving our guests’ experiences and delivering the level of service they deserve. Might I have a few more minutes of your time to gain additional insight? Thank you again for your feedback and I look forward to speaking with you soon. Sean Bradford – (216)337-1005 - sbradford@klaben.com

1
...
8
9
10
...
111

Dealership Inventory (225 Vehicles)

new 2026 Ford Maverick car, priced at $39,918
2026 Ford Maverick
new
Shadow Black exterior
Automatic
All-wheel Drive
$39,918
View Details
new 2026 Ford Bronco Sport car, priced at $36,533
2026 Ford Bronco Sport
new
Shadow Black exterior
Automatic
Four-wheel Drive
$36,533
View Details
used 2017 Hyundai Santa Fe Sport car, priced at $15,336
2017 Hyundai Santa Fe Sport
used
Frost White Pearl exterior
Automatic
All-wheel Drive
$15,336
View Details
new 2026 Ford Bronco Sport car, priced at $38,208
2026 Ford Bronco Sport
new
Azure Gray Metallic exterior
Automatic
Four-wheel Drive
$38,208
View Details
used 2023 Ford F-150 car, priced at $39,336
2023 Ford F-150
used
Area 51 exterior
Automatic
Four-wheel Drive
$39,336
View Details
used 2020 Ford Escape car, priced at $18,336
2020 Ford Escape
used
Agate Black Metallic exterior
Automatic
All-wheel Drive
$18,336
View Details
View All Inventory