Joe Fruzyna | Page 24

My husband and I visited Infiniti of Clarendon Hills a few weeks ago to look for a new SUV to lease. We initially spoke with Steven on the phone but he was tied up with another customer that day so we we few weeks ago to look for a new SUV to lease. We initially spoke with Steven on the phone but he was tied up with another customer that day so we were introducted to Erik Eckert. Erik was very professional, eager without being over-bearing and was very courteous in listening to our concerns and answering our questions. When he was not sure, he was honest to admit it but also made sure to find out the answer for us. We test drove the Infiniti JX35 and the Infiniti FX. We liked both cars, but we decided to go with the JX35. We had already test drove different SUVs and went to several other dealers prior to coming to Infiniti. After driving the JX and getting the feel of all its luxury, convenience and technology features, it felt right and we knew this was the car we wanted. Now comes the tougher part - the numbers! Erik worked patiently with us to get us a good deal despite not having that much money to put down and finding the combination of color/packages that we wanted. He helped proposed different options together with his Manager, Joe Fruzyna. It took me and my husband a while to think through all the options and to get to that comfort zone but Joe and Erik gave us the time to think it through and patiently answered all our questions. We were very hesistant at first, since this was our first luxury vehicle so it was a huge financial commitment but with Erik and Joe's help, we're glad we made the decision to go with Infiniti. After we made our purchase, Erik called the following week to check and make sure that we're all set and we're enjoying our brand new JX35 - and we sure are! More

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My wife was driving the same vehicle (Volvo) for the last 11 years before we bought the JX35 in August. My has the technology changed for the better. We could not have been happier working with this dealer 11 years before we bought the JX35 in August. My has the technology changed for the better. We could not have been happier working with this dealer and its top notch staff. Our key contact was Bill Mullarkey and to lesser extent Joe Fruzyna on sales and product side. Bill Harris makes financing a vehicle quick and easy. Expect a high quality product and great service if you work with this dealership team. More

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Bob was a great sales guy - very knowledgeable, friendly, took great care of answering my questions and spent lots of time with me. Joe helped locate and order the right vehicle for us and even gave us a loa took great care of answering my questions and spent lots of time with me. Joe helped locate and order the right vehicle for us and even gave us a loaner as we waited to take delivery of our new car. Bob and Joe worked out the right price for us though the market was hot and they didn't have to. They wanted to make sure we are taken care off and earn our business. Peter is friendly and takes care to get to know all of his customers. Jacob took great care of our finances and was very friendly. I enjoy visiting this dealership for maintenance and car washes and to say hi to everyone. More

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I don’t even know where to begin. Everything was great! Starting from Joe Calabrese my sales consultant down to the exe manager Peter Korallus... I wanted my dream car and I received it..(M37x) Everyone w Starting from Joe Calabrese my sales consultant down to the exe manager Peter Korallus... I wanted my dream car and I received it..(M37x) Everyone was patient and made it happen. If anyone asks the best location to purchase an Infiniti I would highly recommended Infiniti of Clarendon Hills is where you need to be. I can go on and on but what a wonderful experience... If you need a sharp car with a perfect sales consultant and with a great personality Joe Calabrese is who you need to see!. My 2nd new Infiniti and I will be back for my 3rd in due time! 100% satisfied More

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I started by contacting the dealer through edmunds.com. The general manager Joe Fruzyna, replied to my request for information within one hour. Joe was forthcoming with every bit of information I asked fo The general manager Joe Fruzyna, replied to my request for information within one hour. Joe was forthcoming with every bit of information I asked for. When I visited the dealership I was greeted by friendly faces. Joe Calabrese, took me for a test drive. Let me say this: IF YOU ARE CONSIDERING A LUXURY CAR, INFINITI can't be beat in terms of quality, performance and price. So Joe Calabrese is very nice, no pressure, lets the car do the talking. We go inside and work out some numbers with Joe Fruzyna, and I tell them I'd like to discuss with my wife. NO PRESSURE! They let me walk. I call Joe two days later and work out a deal over the phone. That night I go in, sign, pay and am on my way in one hour. No bait and switch here. No high pressure sales. If this is what buying an Infiniti is all about, I'll never buy another brand of car! Thank you Clarendon Hills Infiniti! R More

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Louis and Bill will very helpful and worked with me to help me evaluate and purchase the used car I was shopping for. They were very knowledgeable and helpful during an after my purchase. I would defini help me evaluate and purchase the used car I was shopping for. They were very knowledgeable and helpful during an after my purchase. I would definitely recommend them. More

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Thank you for your help with our trade-in and new purchase. Very pleased and would recommend Joe Calabrese and all others who were helpful. All dealerships should work this way. purchase. Very pleased and would recommend Joe Calabrese and all others who were helpful. All dealerships should work this way. More

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We had narrowed our search to either the Lexus IS250 or the Infiniti G37X and were looking to spend less than $30K when we went to Infiniti of Clarendon Hills. They had both cars on the lot and Mohammed wa the Infiniti G37X and were looking to spend less than $30K when we went to Infiniti of Clarendon Hills. They had both cars on the lot and Mohammed was very knowledgeable about both cars since he had previously work at a Lexus dealership. We finally selected the G37x with no pressure to go one way or the other. Compared to the Lexus dealer, we got a much better deal. More

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