Joe Giacchino | Page 11
Service Advisor
Carman Ford Lincoln
193 S DuPont Highway
New Castle, DE 19720
114 Reviews
Write a Review114 Reviews of Joe Giacchino
May 03, 2016
Purchased a new F150 . My salesman was Joe Giacchino. Joe was outstanding to deal with. I actually stopped in two months prior to my purchase, and made it clear that I was . My salesman was Joe Giacchino. Joe was outstanding to deal with. I actually stopped in two months prior to my purchase, and made it clear that I wasn't there to buy that day, just to ask some questions about the truck since I was doing some comparison shopping. Joe took the time to go over everything about the truck with me, without any pressure to buy. He's very knowledgeable and thorough about what he's selling. When I returned to the dealership to buy the truck, Joe had me out of there in a little over an hour (including the test drive). The sales manager and finance guy were great also. This is why my past three vehicle purchases have been from Carman, and why I'll return. J. Jackson More
Other Employees Tagged: Robert Hepner , Bob Karan
April 12, 2016
Our Awesome Experience My husband and I had an awesome experience at Carman Ford. Not only did we leave with the car we wanted, we received excellent service from the time My husband and I had an awesome experience at Carman Ford. Not only did we leave with the car we wanted, we received excellent service from the time we entered the front door. Joseph Giacchino met and greeted us while opening the front door and then served us with the utmost professionalism. He knew his job, made us feel welcome and wanted as a customer. He thanked us for our business. Todd Brabender and Dan Miller (the finance managers) greeted us and assured us they could work our deal, and did so quickly, staying well within all of our financial limits. They too were very professional. Mr. Robert Hepner prepared the paperwork quickly and with ease. He was professional and yet engaged us in funny conversations, as he did his job. All of our information on the paperwork was correct. This was the easiest and quickest process I ever remember receiving at a car dealership. Lastly, I called the next day to obtain a missing item and the receptionist Laurie was just as pleasant and professional as the rest of the sales team. Our salesman Joseph promptly returned my call informing me that he completed my request. Great customer service! This car dealership was awesome!! Thank you Carman Ford team. I'm sending you another customer tonight. :) More
Other Employees Tagged: Todd Brabender, Robert Hepner , Dan Miller - Excellent Service
April 06, 2016
Excellent Working with Joe! I purchased two vehicles from Joe within a short period of time. I didn't plan it that way, but he made the process easy for me each time. I got in I purchased two vehicles from Joe within a short period of time. I didn't plan it that way, but he made the process easy for me each time. I got in and out in the short period of time with no hassle & no stress. I would recommend him highly to family and friends. Truly a pleasure to work with! More
Other Employees Tagged: Robert Hepner
March 07, 2016
Great buying experience! We test drove two vehicles and I really liked our sales associate. He was very knowledgeable, not pushy, and most importantly, talked to me AND my hu We test drove two vehicles and I really liked our sales associate. He was very knowledgeable, not pushy, and most importantly, talked to me AND my husband. This was very important to me. We worked with another dealership where the sales associate only talked to my husband and did not even acknowledge me - even though the car was for me! Everything went pretty smooth - no complaints! More
Other Employees Tagged: Todd Brabender, Robert Hepner
February 11, 2016
Salesmen and Staff were Friendly and Helpful. I bought a Used 2008 Ford F-150 from Carman Ford. It was my first time there to buy a vehicle. I give them only 3 stars, because a day or a couple da I bought a Used 2008 Ford F-150 from Carman Ford. It was my first time there to buy a vehicle. I give them only 3 stars, because a day or a couple days after I bought it, I found out the CD player did not work. The Salesman Joseph Giachinno and the Used Car Manager took care of it with out any charge to me. Then when I went to check the oil, I could not get the dipstick to come out. When I went to the service center to have it checked out they tried charging me for the dipstick but not the labor and I said "No because it was like that when I bought it", that was when the salesman and the Used Car Manager took care of it, with no charge to me. I would still recommend them to other people, because they always treated me with respect and made the car buying experience enjoyable. They do need to do a better job checking out there vehicles and servicing them, before you sell them to the public. More
February 01, 2016
Friendly Atmosphere... Courteous and Caring Employees My entire family shops at Carman Lincoln/Ford for all our cars. I would venture to say that we have been purchasing cars with Carman for over 20 My entire family shops at Carman Lincoln/Ford for all our cars. I would venture to say that we have been purchasing cars with Carman for over 20 years and for good reason. The price is always right and fits all of our budgets; while clarity of any and all information, during the entire process is always present. All questions are answered thoroughly and professionally whether we are leasing a vehicle or buying one. Joe Giacchino, Greg Grimaldi, Todd Brabender and Rob Hepner are what would be called an awesome "Dream Team" to deal with. From excellent customer service to unsurpassed product knowledge in all areas of the deal... these are the gentlemen to see! Thank you for such a quick and easy drop off of my old lease and pick up of my new beautiful Ford Edge. Kudos gentlemen! More
Other Employees Tagged: Todd Brabender, Greg Grimaldi, Robert Hepner
January 27, 2016
New car buying This is the third car I have bought at Carman, I always come back when I need a new vehicle, or service on an old one, I love the way I'm treated at C This is the third car I have bought at Carman, I always come back when I need a new vehicle, or service on an old one, I love the way I'm treated at Carman, from the sale's staff, to the financial, staff,and the service staff. More
January 18, 2016
Excellent! 2 Vehicles purchased I recently purchased two vehicles (2015 Edge & 2015 Explorer) from Joe. The manner in which he detailed both vehicles was extremely detailed. I have I recently purchased two vehicles (2015 Edge & 2015 Explorer) from Joe. The manner in which he detailed both vehicles was extremely detailed. I have never seen a sales person so thorough in the description of all the features and functionality of an automobile. This was the best car buying experience that I have ever had and they have gained my business long term from here on out! More
Other Employees Tagged: Todd Brabender , Dan Miller
November 22, 2015
Absolute Satisfaction My Better half and I. Marian Johnson and Charles S. Cadogan Sr had the pleasure of Your Sales Rep Joseph Giacchino, and Robert Hepner. We are VERY SA My Better half and I. Marian Johnson and Charles S. Cadogan Sr had the pleasure of Your Sales Rep Joseph Giacchino, and Robert Hepner. We are VERY SATISFIED and happy with our car, and the way in-which we were treated. More
Other Employees Tagged: Robert Hepner
November 13, 2015
Pure Professionalism Carman had the vehicle I needed at a great price. They made the process so easy and seamless for me to work with my schedule. I highly recommend the Carman had the vehicle I needed at a great price. They made the process so easy and seamless for me to work with my schedule. I highly recommend them! More

