Joe Goas
Joe Goas at Audi Wyoming Valley

Joe Goas | Page 18

Service Advisor

Audi Wyoming Valley

1470 PA-315, Suite 3
Wilkes-Barre, PA 18702

Contact Me
4.8
327 Reviews

Dealership Experience

11 yrs, 7 mos

Industry Experience

44 yrs, 3 mos

Languages Spoken

English English

4.8

327 Reviews

Write a Review

327 Reviews of Joe Goas

May 21, 2024

Dealership Rating
Employee Rating

The service manager and all of the associates in the service area are always so helpful. Joe always greets me with a smile and keeps me in the loop with texts & videos while my vehicle is being serviced More

by CHERYL8980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Garcia, Brian Kutzor

May 22, 2024

Audi Wyoming Valley responded

Thank you so much for your kind words! We are thrilled to hear about your positive experience with our service team at Audi Wyoming Valley. It's wonderful to know that Joe and the rest of our associates have been helpful and kept you informed throughout your service visits. Your recommendation means a lot to us, and we look forward to continuing to provide you with exceptional service. If you ever need anything else, please don't hesitate to reach out. Safe travels!

May 21, 2024

Dealership Rating
Employee Rating

they communicated well and were very informative. I didn't feel pressured to perform all repairs . More

by stutzman.josh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 22, 2024

Audi Wyoming Valley responded

Thank you for sharing your feedback! We’re glad to hear that our team communicated effectively and provided you with all the information you needed. We strive to create a comfortable environment for our customers, so it's great to know you didn't feel pressured to perform all repairs. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We appreciate your business!

May 20, 2024

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Employee Rating

Excellent service and prompt response also service is done in timely manner and explains everything in detail More

by ANUP101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy Hozempa

May 22, 2024

Audi Wyoming Valley responded

Thank you for your wonderful feedback! We’re delighted to hear that you received excellent service and prompt responses from our team. It's great to know that your service was completed in a timely manner and that everything was explained to you in detail. We aim to provide the best experience for our customers, and your satisfaction is our priority. If you need any further assistance, please don’t hesitate to reach out. We look forward to serving you again!

May 16, 2024

Dealership Rating
Employee Rating

It was an excellent service received by you. I will be there soon to solve the problem. thank you. More

by Lic.manuelsanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 22, 2024

Audi Wyoming Valley responded

Thank you for your kind words, Preston! We're delighted to hear that you had a great experience with us at Audi Wyoming Valley. It's wonderful to know that Joseph provided excellent service as your salesman. We appreciate your trust and look forward to helping you with your next Audi purchase. If you need anything in the meantime, please don't hesitate to reach out.

May 10, 2024

Dealership Rating
Employee Rating

Everyone at Audi Wyoming Valley was very helpful and friendly. They scheduled an appointment for service that fit my schedule and kept me up to date with all of my service needs. I was given a beautiful More

by KATHYO17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 22, 2024

Audi Wyoming Valley responded

Thank you for taking the time to share your positive experience with us! We're thrilled to hear that everyone at Audi Wyoming Valley was helpful and friendly, and that we were able to accommodate your schedule for service. Providing a beautiful loaner car and keeping you informed about your service needs are priorities for us, so we're glad to hear that you appreciated those efforts. It's great to know that you felt informed about your service options and recommendations, and that our service manager thoroughly explained everything to you upon pickup. We take pride in delivering clean vehicles after service, and we're delighted that your Audi came back even cleaner than before. Thank you for recommending us, and we look forward to serving you and others in the future!

May 02, 2024

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Employee Rating

Service was completed on time. The $534 cost of parts and labor to replace a drivers side sun visor was extremely excessive!! More

by ERN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 30, 2024

Dealership Rating
Employee Rating

I found Audi Wyoming to be very service oriented! Very professional pleasant with the goal of making sure that their customer is taking care of! More

by moshe1
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Charlie McFadden, Joe Brennan

May 22, 2024

Audi Wyoming Valley responded

Thank you so much for taking the time to share your wonderful experience with us at Audi Wyoming Valley! Your words truly made our day, and we couldn't be happier to hear that you found our team to be service-oriented, professional, and pleasant. Ensuring our customers feel valued and well-taken care of is always our top priority, so it's incredibly rewarding to know that we succeeded in meeting your expectations. At Audi Wyoming Valley, we strive to create a welcoming and accommodating environment where every customer feels respected and appreciated. Your satisfaction is what drives us, and we're delighted to hear that our efforts resonated with you during your visit. We understand that exceptional service is about more than just completing a transaction; it's about building relationships and exceeding expectations. Your feedback serves as motivation for us to continue delivering top-notch service and upholding the standards of excellence that Audi Wyoming Valley is known for. We genuinely appreciate your trust in us and your kind words. Should you have any further questions or require assistance in the future, please don't hesitate to reach out. We're here to ensure your Audi ownership experience remains nothing short of exceptional. Thank you once again for choosing Audi Wyoming Valley. We look forward to welcoming you back and providing you with another outstanding experience in the future!

April 29, 2024

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Employee Rating

The best dealer they answer all my questions and fast service and polite from the beginning of the day the I pick up my car thanks guys …. More

by D.J.2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 22, 2024

Audi Wyoming Valley responded

Thank you very much for taking the time to share your experience with us at Audi Wyoming Valley! We are thrilled to hear that you had such a positive interaction with our team and that we were able to meet your expectations. It brings us immense joy to know that we were able to provide you with prompt and courteous service from the moment you arrived until the moment you drove off in your new car. Ensuring our customers feel valued and supported throughout their entire dealership experience is something we take great pride in. Your kind words about our team's responsiveness and willingness to address all your questions are truly appreciated. We strive to create an environment where every customer feels comfortable asking anything they need to make an informed decision about their vehicle purchase. We are delighted that you chose Audi Wyoming Valley for your automotive needs, and we sincerely thank you for your trust and confidence in us. Please know that we are always here to assist you with anything you may need in the future. Once again, thank you for your glowing review! We look forward to serving you again soon and continuing to exceed your expectations.

April 24, 2024

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Employee Rating

Staff is very professional & service oriented. Lovely space. I’m so happy that I chose this dealership! More

by NAGLE.S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Troy Craig , Kyle Osterhout

May 22, 2024

Audi Wyoming Valley responded

Thank you so much for taking the time to share your wonderful experience at Audi Wyoming Valley! We are thrilled to hear that our staff's professionalism and dedication to service made your visit exceptional. At Audi Wyoming Valley, we strive to create a welcoming and accommodating environment for all our customers, and we are delighted that you found our space lovely. It's always gratifying to know that our efforts in providing a comfortable and enjoyable dealership experience are appreciated. We understand that choosing the right dealership is an important decision, and we are honored that you selected us. Your satisfaction is our top priority, and we are committed to maintaining the highest standards of service excellence. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We value your feedback and look forward to serving you again in the future. Thank you once again for choosing Audi Wyoming Valley. We truly appreciate your business and the opportunity to exceed your expectations.

April 17, 2024

Dealership Rating
Employee Rating

My service personel was pleasant kind and knowledgeable. My car was checked thoroughly nice job More

by Nickeishabrown19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dennis Harrison

May 22, 2024

Audi Wyoming Valley responded

Subject: Thank You for Your Positive Feedback on Your Recent Service Experience! Dear [Customer's Name], Thank you for taking the time to share your experience with us! We truly appreciate your kind words regarding the service you received from our team at Audi Wyoming Valley. Delivering exceptional service is always our top priority, and we are delighted to hear that our service personnel met and exceeded your expectations. We take great pride in ensuring that each customer feels welcomed, valued, and well taken care of during their visit. It's fantastic to hear that you found our service personnel to be pleasant, kind, and knowledgeable. We understand the importance of professionalism and expertise when it comes to servicing your vehicle, and we're thrilled that our team delivered on these fronts. Furthermore, we're pleased to hear that your car was thoroughly checked and serviced to your satisfaction. Maintaining the performance and safety of your Audi is of utmost importance to us, and we're glad that our team executed their tasks with precision and attention to detail. Your positive feedback serves as a testament to the dedication and hard work of our entire team. We will be sure to pass along your kind words to the individuals involved in your service experience. Once again, thank you for choosing Audi Wyoming Valley for your automotive needs. We look forward to serving you again in the future. If you ever have any questions or require further assistance, please don't hesitate to reach out to us.

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