Joe Gonzalez
Joe Gonzalez at Mark Christopher Auto Center

Joe Gonzalez | Page 23

Fleet Director

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

4.8
426 Reviews

I live here locally. I started in this industry washing cars. I’m a family man, with 2 amazing little girls. My family and I love spending time outdoors. I take pride in making customers buying experience memorable.

4.8

426 Reviews

Write a Review

Specialties & Trainings

First Responders/Military/ Educator specialist

426 Reviews of Joe Gonzalez

August 18, 2021

Dealership Rating
Employee Rating

Terrible service department dropped vehicle off at 8 am for oil change not done until 5pm was told 1130 and dodged all my calls and when I called the store for 3 hours no reply from any department More

by Chevy man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jeff Rizzi , Matt Torres, Frank Villalobos, Nobu was the employee

Aug 19, 2021

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. Here at Mark Christopher Auto Center, we work hard to process everything as efficiently as possible. If you would like to discuss more details with us, please contact us directly. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 16, 2021

Dealership Rating
Employee Rating

The salesman is knowledgeable and easy to work with. He explained to me everything , specially the new system in the car and he is experienced too. More

by NOLFIE
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Fakhouri, Mike Sheridan , Frank Villalobos

Aug 19, 2021

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

August 15, 2021

Dealership Rating
Employee Rating

I have bought many vehicles over the years and many from Mark Christopher. Jose Gonzalez was the best sales person I have ever had! But because of health issues at this time, my wife and I want to take car More

by jimprichard01
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Fakhouri, Nick Polytarhos , Mike Cagey, Gerald Waters, Jose Gonzalez , Joe

Aug 18, 2021

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

August 14, 2021

Dealership Rating
Employee Rating

Great customer service! Friendly family oriented environment. I didn't feel pressured to buy, instead they were very helpful and detailed with all the vehicle information. I recommend them to family More

by LEAH_SULU
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Fakhouri, Jeff Rizzi, Nick Polytarhos , Vincenzo Catalano, Gerald Waters

Aug 18, 2021

Mark Christopher Auto Center responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

August 04, 2021

Dealership Rating
Employee Rating

Class dealership with an excellent Service Center. Worked with Matt, the Manager, but I apologize for not getting the names of others that I interacted with. More

by jaimeel1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Rizzi , Matt Torres, Frank Villalobos

Aug 09, 2021

Mark Christopher Auto Center responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 28, 2021

Dealership Rating
Employee Rating

Mark Christopher group is amazing! I use the word “group” because they all work together I have referred all my friends and family for over two decades. Ron F. More

by RFILKINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Fakhouri, Jeff Rizzi , Matt Torres, Frank Villalobos, Gerald Waters

Aug 02, 2021

Mark Christopher Auto Center responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 16, 2021

Dealership Rating
Employee Rating

Service time too long!Estimated time was two hours. It Service time too long! Estimated time was two hours. It took four hours for oil change. It should not take four hours for an oil change. More

by Perryhomebase
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Sam Fakhouri, Jeff Rizzi , Matt Torres, Frank Villalobos

Jul 22, 2021

Mark Christopher Auto Center responded

It is apparent that your oil change service wasn’t carried out in a satisfactory manner. We hope to always provide a positive experience, and it appears your time spent with us does not reflect that value. Thank you for letting us know so we can make the necessary customer service adjustments. Please contact us at your earliest convenience if you’d like to discuss your experience further. We look forward to speaking with you soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 14, 2021

Dealership Rating
Employee Rating

We came from out of town and talked with Angel before we even made the trip to Ontario. He was very friendly and knowledgeable and was able to answer or get the answer to every question we had promptly. Lar More

by audreyylynne
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Angel with sales, Larry with financing

Jul 19, 2021

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 11, 2021

Dealership Rating
Employee Rating

Salesman was very knowledgeable about the truck we were looking for. Took care of us throughout the process. Joe the director of Internet was very helpful also. More

by jlddl
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Catalano

Jul 12, 2021

Mark Christopher Auto Center responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 01, 2021

Dealership Rating
Employee Rating

Great experience. Joe G was great! Super helpful, friendly, and we got a great price. Highly recommended…would def buy another Cadillac from him again any day. More

by Skelias
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 02, 2021

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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