Joe Hayden
Joe Hayden at Ford of Cookeville

Joe Hayden

Used Car Manager

Ford of Cookeville

1600 Interstate Drive
Cookeville, TN 38501

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4.8
49 Reviews

Dealership Experience

24 yrs, 8 mos

Industry Experience

24 yrs, 8 mos

4.8

49 Reviews

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49 Reviews of Joe Hayden

April 01, 2026

Dealership Rating
Employee Rating

Lyle was a complete gentleman, got us a great deal and even moved over our stuff from our old car to new one without even having to ask him. Buy your next car from Lyle you will enjoy your purchase! More

by jimyoder1918
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ronnie Jagnandan, Lyle Heisz , Layne Boyce

Apr 05, 2026

Ford of Cookeville responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Ford Lincoln of Cookeville and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

March 21, 2026

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Adam miller was fantastic and so Happy I bought a car with Ford. Will be back again More

by kelseyhankins94
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Miller

Mar 24, 2026

Ford of Cookeville responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 10, 2026

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What a great experience dealered exactly what I wanted The salesman was incredible at explaining everything and the finance guy did a great job too. I highly recommend this dealership. More

by myconcretesolutions@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 12, 2026

Ford of Cookeville responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 31, 2025

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Very happy with the service I received. Service department was very efficient and helpful with another issue. Would recommend to everyone. My salesman even tried to resolve an issue and sch More

by Nhammac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 03, 2026

Ford of Cookeville responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

December 26, 2025

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Employee Rating

Justin was great he listened too all my needs and got me what I want they was very quick Justin and Joe was great I would recommend stopping too Justin More

by Pwpetty59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Dishman

Dec 28, 2025

Ford of Cookeville responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Ford Lincoln of Cookeville so helpful in the purchase of your new vehicle. We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

December 04, 2025

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Employee Rating

Daron Jackson was excellent to work with. He was very straight forward and made sure I got the car I wanted for the price I wanted. He made the process super easy More

by Natalie L
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daron Jackson, Travis Winston

Dec 05, 2025

Ford of Cookeville responded

Hi Natalie, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

August 26, 2025

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Employee Rating

This is the 2nd car I have purchased from Ford of Cookeville. We got a Chevy Equinox about 8 years ago and except for the normal changing of brakes and maintenance I have had no issues. We decided to More

by MatthewB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ronnie Jagnandan , Katie Gurgainers, Lance Boyce

Aug 30, 2025

Ford of Cookeville responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Ford Lincoln of Cookeville so helpful in the purchase of your new vehicle. If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels!

August 16, 2025

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Employee Rating

Nathan was very professional and got the job done. Always recommend him and Ford of Cookeville to anyone needing a vehicle. More

by Davon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 18, 2025

Ford of Cookeville responded

Hello Davon, we're happy you found our staff to be so supportive during your experience here at Ford Lincoln of Cookeville. Our team is dedicated to providing top-quality service to every guest. We're so happy to hear that your experience reflected this. We hope to continue to provide you with amazing care each visit!

June 28, 2025

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Employee Rating

From the moment I walked into the lot, and the first young man shook my hand, till Nathan finally checked me out. I was impressed! Keep up the good work! More

by JRodgers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nathan Monroe, Damarius Moore

Jun 30, 2025

Ford of Cookeville responded

Hi, we are pleased to hear of your experience with us here at Ford Lincoln of Cookeville. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

April 17, 2025

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Employee Rating

Great people! I would 10/10 recommend this dealership to anyone one who is interested in buying a vehicle! More

by bwilder9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daron Jackson

Apr 19, 2025

Ford of Cookeville responded

Hello, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Ford Lincoln of Cookeville for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

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