Joe Hayden
Joe Hayden at Ford of Cookeville

Joe Hayden

Used Car Manager

Ford of Cookeville

1600 Interstate Drive
Cookeville, TN 38501

Contact Me
4.7
45 Reviews

Dealership Experience

24 yrs, 4 mos

Industry Experience

24 yrs, 4 mos

4.7

45 Reviews

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45 Reviews of Joe Hayden

December 04, 2025

Dealership Rating
Employee Rating

Daron Jackson was excellent to work with. He was very straight forward and made sure I got the car I wanted for the price I wanted. He made the process super easy More

by Natalie L
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daron Jackson , Travis Winston

Dec 05, 2025

Ford of Cookeville responded

Hi Natalie, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

November 26, 2025

Dealership Rating
Employee Rating

Very attentive salesman. We worked on our deal for 6-8 weeks. We ended up with the vehicle we wanted! More

by Florida Girl
Recommend Dealer
Yes

Other Employees Tagged: Joshua Young

Nov 27, 2025

Ford of Cookeville responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

August 26, 2025

Dealership Rating
Employee Rating

This is the 2nd car I have purchased from Ford of Cookeville. We got a Chevy Equinox about 8 years ago and except for the normal changing of brakes and maintenance I have had no issues. We decided to More

by MatthewB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ronnie Jagnandan , Katie Gurgainers, Lance Boyce

Aug 30, 2025

Ford of Cookeville responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Ford Lincoln of Cookeville so helpful in the purchase of your new vehicle. If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels!

August 16, 2025

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Employee Rating

Nathan was very professional and got the job done. Always recommend him and Ford of Cookeville to anyone needing a vehicle. More

by Davon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 18, 2025

Ford of Cookeville responded

Hello Davon, we're happy you found our staff to be so supportive during your experience here at Ford Lincoln of Cookeville. Our team is dedicated to providing top-quality service to every guest. We're so happy to hear that your experience reflected this. We hope to continue to provide you with amazing care each visit!

June 28, 2025

Dealership Rating
Employee Rating

From the moment I walked into the lot, and the first young man shook my hand, till Nathan finally checked me out. I was impressed! Keep up the good work! More

by JRodgers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nathan Monroe, Damarius Moore

Jun 30, 2025

Ford of Cookeville responded

Hi, we are pleased to hear of your experience with us here at Ford Lincoln of Cookeville. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

April 17, 2025

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Employee Rating

Great people! I would 10/10 recommend this dealership to anyone one who is interested in buying a vehicle! More

by bwilder9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daron Jackson

Apr 19, 2025

Ford of Cookeville responded

Hello, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Ford Lincoln of Cookeville for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

March 14, 2025

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Employee Rating

I bought a Tahoe not even a week ago and the transmission is trying to go out of it Ford pretty much told me it was my car now and I could figure it out I paid almost 30k for this vehicle I’m so upset and More

by taunachaffin
Recommend Dealer
No

Other Employees Tagged: Nathan Monroe

Mar 18, 2025

Ford of Cookeville responded

Hi, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (931) 526-3325 when you have a chance. Thank you, and we look forward to hearing from you.

February 27, 2025

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Employee Rating

Easy going straight forward and honest. Bought a really hard to find maverick. They brought it to me. Great experience More

by palmer4366
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nathan Monroe , Will Ray

Mar 02, 2025

Ford of Cookeville responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 28, 2024

Dealership Rating
Employee Rating

Jeremiah was great to work with! He is easy going and did not pressure us at all! He helped us through the whole process and even kept it upbeat and positive even when my “not alway More

by spetty72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Geoffrey Root, Ronnie Jagnandan , Jeremiah Ragsdale, Layne

Jun 30, 2024

Ford of Cookeville responded

Hi, we are pleased to hear of your experience with us here at Ford of Cookeville. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

May 17, 2024

Dealership Rating
Employee Rating

I inquired about a specific car they had in stock that matched the criteria for my search. It was a unique car and my inquiry lead to many conversations throughout the time I contemplated the purchase. Da More

by MR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dave Walker , Kevin Parrish Finance Dept

May 19, 2024

Ford of Cookeville responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ford of Cookeville. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

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