Joe Hayden
Joe Hayden at Ford of Cookeville

Joe Hayden | Page 3

Used Car Manager

Ford of Cookeville

1600 Interstate Drive
Cookeville, TN 38501

Contact Me
4.8
51 Reviews

Dealership Experience

25 yrs, 1 mo

Industry Experience

25 yrs, 1 mo

4.8

51 Reviews

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51 Reviews of Joe Hayden

February 29, 2024

Dealership Rating
Employee Rating

Easiest car buying experience I’ve ever had. The staff is amazing - Nathan and Brent were an amazing help and super friendly. Will definitely be coming back and asking for either of them if I am More

by balee_coffey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brent Smith, Nathan Monroe

Mar 01, 2024

Ford of Cookeville responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Ford of Cookeville and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

December 05, 2023

Dealership Rating
Employee Rating

On the first of december, I bought a 07 toyota tundra cash at ford of cookeville I have to say I love the truck had one issue, but they stepped in and fixed it no problem. If you ever need a car Lyle Hei More

by jermaine francis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lyle Heisz

September 08, 2023

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Employee Rating

Great dealership. This is the third car I have bought from them. They have always taken care of me. From service to sales. My salesman this time was Lyle. He was excel More

by Terrie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lyle Heisz , Doug Phillips,Travis Winston

Sep 10, 2023

Ford of Cookeville responded

Hello, it really means a lot to us that you took the time to write such a positive review about Ford Lincoln of Cookeville so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

August 08, 2023

Dealership Rating
Employee Rating

I appreciate all the help in getting the truck that I wanted. And Sean was great to work with!! More

by dp65chevy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dakota Baker , Sean Mullikin

Aug 10, 2023

Ford of Cookeville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ford Lincoln of Cookeville. We hope you have a great day!

March 24, 2023

Dealership Rating
Employee Rating

Really happy with the truck got from them. Nathan Monroe, and Chip Koch were awesome with everything they did to help us out. Also will definitely be buying another car from them in the future More

by Tim F
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ethan Deloach, Nathan Monroe, Chip Koch

March 22, 2021

Dealership Rating
Employee Rating

Best buying experience we have ever had. Kyle was professional, courteous and communicated well. His assessment of the vehicle we were purchasing was accurate and without any surprises. The managemen More

by randyjmcfalls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Geoffrey Root, Lyle Heisz , Josh Brown, Ethan Deloach, Nick Johnson, Andrew Kesler, David Martin

Jun 14, 2021

Ford of Cookeville responded

Thank you, McFalls family! Welcome to the FLOC crew, and we hope you are loving your new ride!

August 21, 2020

Dealership Rating
Employee Rating

Lyle was a great Guy. Knew what he was doing. Wasn’t pushy and I would tell anybody to ask for him. Even get free car washes anytime I need one More

by alajac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lyle Heisz , Brandon Farley

Aug 21, 2020

Ford of Cookeville responded

Thank you for the review! We are pleased to hear Lyle took excellent care of you during your visit. We hope you are loving the new truck and feel free to stop by anytime and take advantage of those free car washes!

May 22, 2020

Dealership Rating
Employee Rating

Absolutely the best service department at any dealership that I have ever been to. Fast friendly and quality work on your vehicle that you can feel safe loading your family into. More

by Melton84
Recommend Dealer
Yes

Other Employees Tagged: Geoffrey Root, Brent Smith, Devan Taylor , Ethan Deloach, Brandon Farley, Ronnie Jagnandan, Lynn Jared

May 29, 2020

Ford of Cookeville responded

Thanks Andy! You are one of our favorites for sure. Glad our team took great care of you. Have fun hunting in Wyoming!

February 25, 2020

Dealership Rating
Employee Rating

Fast efficient service and friendly service staff that try to be helpful and answered all my questions. I keep coming back as I know I can depend on quality work. More

by smilingbird
Recommend Dealer
Yes

Other Employees Tagged: Ethan Deloach

Feb 26, 2020

Ford of Cookeville responded

Thank you for taking the time to share your review with us, it is greatly appreciated by our entire staff at FLOC!

February 22, 2020

Dealership Rating
Employee Rating

My husband and I had a great experience purchasing our car at Ford Lincoln of Cookeville. It is very evident that Lyle Heisz, whom helped us with the process of buying our car, genuinely loves his work an More

by lmancil1998
Recommend Dealer
Yes

Other Employees Tagged: Lyle Heisz

Feb 24, 2020

Ford of Cookeville responded

Thank you for sharing your experience with us. We appreciate you choosing to purchase your car from us at FLOC. We are thrilled to hear Lyle made sure your visit with us was an excellent one. We hope you are loving the new ride, please let us know if there is anything else we can do for you before your first service visit.

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