Joe Herx
Joe Herx at Joe Machens Capital City Ford

Joe Herx | Page 7

Sales Consultant

Joe Machens Capital City Ford

807 Southwest Blvd
Jefferson City, MO 65109

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4.9
169 Reviews
4.9

169 Reviews

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169 Reviews of Joe Herx

December 03, 2020

Dealership Rating

We were very pleased with our experience with Joe Machens at the Capital City Ford. Joe was very friendly and knowledgable. The Prius we purchased was exactly what we wanted as Joe presented it to be when we More

by bobibanez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Osborne

Dec 03, 2020

Joe Machens Capital City Ford responded

Thank you so much for your sweet words for our dealership, it really means a lot to us. Enjoy the Prius!

December 02, 2020

Dealership Rating
Employee Rating

Joe was the best he went above n beyond for me he was absolutely greati will be back to buy another from joe thank u Joe More

by cathycole56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Billy Underwood, Matt Wilde

Dec 03, 2020

Joe Machens Capital City Ford responded

Thank you for your kind words and we can't wait for your future car purchase with us. Safe travels!

November 03, 2020

Dealership Rating
Employee Rating

Getting oil change and tire rotation done in good timing was great. I'm hoping to schedule an appointment the next time I need an oil change instead of trying to get there 1st thing in the morning. Hopefull More

by Richard Clarkston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 04, 2020

Joe Machens Capital City Ford responded

Hi Richard, thank you for your great review. We do have the ability to book online: https://www.machensfordcapitalcity.net/schedule-service.html. So feel free to use that next time!

November 03, 2020

Dealership Rating
Employee Rating

First, Angie Hulsey is the BEST⭐️⭐️⭐️⭐️⭐️⭐️ She takes care of YOU and explains everything! Top rate service department wouldn’t go anywhere else! Thank You! More

by Carol
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Tom Stegeman , Angie Hulsey, Brian Lorts, Darrel M. (Mechanic)

Nov 03, 2020

Joe Machens Capital City Ford responded

Another 5-star review for Angie Hulsey! Thank You, Carol, we can't wait to see you again!

October 17, 2020

Dealership Rating
Employee Rating

Joe Herx is very knowledgeable, and the sales staff are friendly. You're always going to get a great deal at Joe Machens Capital City Ford! More

by ronaldrhowell76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Derek Bertles

Oct 19, 2020

Joe Machens Capital City Ford responded

Thank you for the great review of our team!

October 16, 2020

Dealership Rating
Employee Rating

Extremely pleased with the service we received from the customer service associate! He paid attention to the details and got our issues resolved! The entire service department was on point and all ready to More

by jcbonedoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Stegeman , Travis Dometrorch, Jesse Edler, Arkeem Horsley-Robey, Angie Hulsey, Steve Joplin, Steven Paul, Dustin Prenger, Billy Underwood

Oct 19, 2020

Joe Machens Capital City Ford responded

We love seeing 5-star reviews for our Service Dept. Thank you so much, we hope to see you again.

October 13, 2020

Dealership Rating
Employee Rating

Pleased with Capital City Machens. Much better experience than some that I have had in the past at the Columbia location. They were very easy to work with More

by larsondi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Billy Underwood

Oct 14, 2020

Joe Machens Capital City Ford responded

Thank you for the kind words and great review! We are glad we were able to help and look forward to helping you in the future!

October 12, 2020

Dealership Rating
Employee Rating

A great experience in purchasing my new 2020 Escape. I made an appointment with Joe and he was there ready to assist when I arrived. More

by rnilges
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Judy Obermeyer , Jamie Wilson

Oct 12, 2020

Joe Machens Capital City Ford responded

A 5-star rating! Thank you so much and safe travels in your new Escape!

October 03, 2020

Dealership Rating
Employee Rating

I am missing a hub cap and I did not get a copy of my car fax report. The car could have been cleaned a little better especially during a pandemic. More

by Teresa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Billy Underwood

Oct 05, 2020

Joe Machens Capital City Ford responded

Thank you for taking the time to leave a rating for us. Our goal is to provide a 5-star service so we will keep these in mind for future reference.

September 16, 2020

Dealership Rating
Employee Rating

Joe was kind and very professional. I wasn't sure about the car but Joe worked with me and I'm happy with my purchase. More

by mzcindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Wilde

Sep 17, 2020

Joe Machens Capital City Ford responded

Thanks for the very nice review for Joe Machens Capital City Ford. We sure hope you do come back, we'll be here to help!

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