Joe Hilliard
Joe Hilliard at Klaben Chrysler Jeep Dodge Ram

Joe Hilliard

Service Advisor

Klaben Chrysler Jeep Dodge Ram

1106 West Main Street
Kent, OH 44240

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5.0
1,113 Reviews

I have been with Klaben for 27 years. I went to tech school and started here working in the body shop. I then moved to parts where I worked at the counter and parts pickup and delivery. I have worked at the service desk for 21 years. In my free time I like to go to Cedar Point with my son. I understand that car repairs can be expensive and always try to help my customers do what is best for them. 330-673-3139 ext.418

Dealership Experience

32 yrs, 10 mos

Industry Experience

32 yrs, 10 mos

5.0

1,113 Reviews

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1113 Reviews of Joe Hilliard

February 23, 2026

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very professional and communicative of time line and services completed! Klaben has the best sales/service team I’ve ever experienced!!! More

by PrzTheLowered
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Yes

Other Employees Tagged: Ridge Hancock

February 20, 2026

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Joe is the guy to go to for all your maintenance needs! He is honest and caring. Not pushy, which is really nice when maintaining your vehicle can be so costly. Thank you, Joe, for another great service More

by pineconecarol
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Yes

February 18, 2026

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Ken went above and beyond to help make our car buying experience as “pain free” as possible after my daughter was involved in an accident which totaled her Jeep. From our first phone call, Ken was frien More

by chipbase
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Yes

February 12, 2026

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Joe is great, every time I go to get work done, he keeps me informed More

by Tburgess
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Yes

February 10, 2026

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I’ve been coming to Klaben for over a decade and receive the absolute BEST service possible each and every time! Justin and Steve make the whole car buying process seamless, painless and just a great experi More

by RWells
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Yes

February 09, 2026

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Joe was very polite and wonderful to keeping me informed of my ram 1500. JOE EXPLAINED STEP BY STEP THE DIFFERENT WAYS OF FIXING THE PROBLEMS More

by tlamberson
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Yes

February 09, 2026

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I have been getting my oil changed here ever since I bought my Jeep. Joe is very friendly and professional. More

by clsfo
Recommend Dealer
Yes

February 09, 2026

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Joe Hilliard has always taken great care of us and we will continue to use Klaben Service Department. More

by SADERR
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Recommend Dealer
Yes

February 05, 2026

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These guys are the best! Justin gave us an outstanding sales experience. Absolutely love my 2026 Compass! Thanks again! More

by socasio.96
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Recommend Dealer
Yes

February 05, 2026

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Outstanding communication and work done by Joe Hilliard and the service team! Always a pleasure working with Joe. He is the best!! More

by JRUMS2
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Recommend Dealer
Yes
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