I have been with Klaben for 27 years. I went to tech school and started here working in the body shop. I then moved to parts where I worked at the counter and parts pickup and delivery. I have worked at the service desk for 21 years. In my free time I like to go to Cedar Point with my son. I understand that car repairs can be expensive and always try to help my customers do what is best for them. 330-673-3139 ext.418
Read moreDealership Experience
32 yrs, 10 mos
Industry Experience
32 yrs, 10 mos
1,113 Reviews
Write a Review1113 Reviews of Joe Hilliard
February 23, 2026
very professional and communicative of time line and services completed! Klaben has the best sales/service team I’ve ever experienced!!! services completed! Klaben has the best sales/service team I’ve ever experienced!!! More
Other Employees Tagged: Ridge Hancock
February 20, 2026
Joe is the guy to go to for all your maintenance needs! He is honest and caring. Not pushy, which is really nice when maintaining your vehicle can be so costly. Thank you, Joe, for another great service He is honest and caring. Not pushy, which is really nice when maintaining your vehicle can be so costly. Thank you, Joe, for another great service appointment! This is why I deal with Klaben, always a positive thing. More
February 18, 2026
Ken went above and beyond to help make our car buying experience as “pain free” as possible after my daughter was involved in an accident which totaled her Jeep. From our first phone call, Ken was frien experience as “pain free” as possible after my daughter was involved in an accident which totaled her Jeep. From our first phone call, Ken was friendly, made us laugh, but took very seriously our needs and concerns. Since our timeline was very uncertain, we were very concerned about securing a vehicle that was affordable, met out needs, and would be available!!!! Ken took all the guesswork out of everything!!! He ironed out all of the details and provided us with options which met our needs. At no time did we feel pressured or pushed into a situation we were not comfortable with. The most enjoyable part was watching him take the time to speak directly to our daughter and explain to a young college kid how to work the computer system!!!! Her laughter made the process complete!! I will definitely be reaching out to Ken in the future for purchases needed for our family!!! More
Other Employees Tagged: Ken Harris, Derek Tenney, Joby Bacher
February 10, 2026
I’ve been coming to Klaben for over a decade and receive the absolute BEST service possible each and every time! Justin and Steve make the whole car buying process seamless, painless and just a great experi the absolute BEST service possible each and every time! Justin and Steve make the whole car buying process seamless, painless and just a great experience overall! And my newest lease of the Grand Cherokee has me driving in pure luxury!! More
Other Employees Tagged: Justin L. Bolen, Steve Stephens, Joby Bacher
February 05, 2026
These guys are the best! Justin gave us an outstanding sales experience. Absolutely love my 2026 Compass! Thanks again! Justin gave us an outstanding sales experience. Absolutely love my 2026 Compass! Thanks again! More
Other Employees Tagged: Justin L. Bolen, Steve Stephens, Joby Bacher
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