Joe Hilliard
Joe Hilliard at Klaben Chrysler Jeep Dodge Ram
Refer Me

Joe Hilliard | Page 20

Service Advisor

Klaben Chrysler Jeep Dodge Ram

1106 West Main Street
Kent, OH 44240

Contact Me
4.9
811 Reviews

I have been with Klaben for 27 years. I went to tech school and started here working in the body shop. I then moved to parts where I worked at the counter and parts pickup and delivery. I have worked at the service desk for 21 years. In my free time I like to go to Cedar Point with my son. I understand that car repairs can be expensive and always try to help my customers do what is best for them. 330-673-3139 ext.418

Dealership Experience

31 yrs, 1 mo

Industry Experience

31 yrs, 1 mo

4.9

811 Reviews

Write a Review

811 Reviews of Joe Hilliard

November 30, 2022

Dealership Rating
Employee Rating

Great work doing my repair and routine service. A 1 a 1 A 1 A 1 More

by eagle160
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nikki Ripley

November 30, 2022

Dealership Rating
Employee Rating

Very friendly staff. Knowledgeable about the vehicle and the maintenance needs it would require. Quick service time. More

by smfolta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 29, 2022

Dealership Rating
Employee Rating

The employees at this garage go out of their way to make their customers happy. They are friendly, courteous, and knowledgeable. I don’t want to take my vehicle anywhere else. More

by ochtab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 25, 2022

Dealership Rating
Employee Rating

The service was nice. I had to shuttle home it took over 5 hours. Next time I will make an appointment More

by dawnlightner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Van Hoose, Tina Kelly, Brian Binegar , James Arnold, Matt Caldwell, Amanda Davis, Matt King, Nikki Ripley, Dennis Terlaak

November 20, 2022

Dealership Rating
Employee Rating

Thanks for ur services to repair my van recalls . However at 18790 miles not sure anything else that was mentioned was really needed on it right now. More

by Msrob16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Davis

Nov 20, 2022

Klaben Chrysler Jeep Dodge Ram responded

Thank you so much for taking the time to complete and return your review. It is so important to us that your have an exceptional experience each and every time that you visit any of our facilities. We ask for your feedback via many different avenues because we truly want to hear it. Your kind words are affirmation that our culture works. Please also know that value, integrity and empathy are at the core of who we are and what we do. I would welcome the opportunity to speak with you so that I may gain a little more insight into your experience and the recommendations that were made. Might you have a few minutes to speak with me? I promise to make whatever arrangement are needed to ensure that our conversation does not cause any undo inconvenience. I can be reached at 330-673-3139 ext: 409. You can also email me at jarnold@klaben.com. Kindly, James Arnold

November 17, 2022

Dealership Rating
Employee Rating

Klaben Jeep is the best dealership in the local area. The service department always listens to what you have to say and they take care of business. They will work with you all the time. More

by eagle160
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nikki Ripley

November 11, 2022

Dealership Rating
Employee Rating

Sales team is awesome, service team is also awesome. Nick and John coco are awesome. I keep going back because coco and the service team take great care of us. Worked with Nick this time as John has mo More

by Fat Pauley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christine Klaben , John Coco III

November 08, 2022

Dealership Rating
Employee Rating

They are always so nice. They make me feel valued. I always understand what is going on and they keep me informed. More

by amywashere1461
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Caldwell

November 04, 2022

Dealership Rating
Employee Rating

My guys at the Klaben service department always do a great job. they get me in and out with no problems ! I have a Ram dealership that is 2 minutes from my house that I drive past to go see the guys at More

by julee1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Matt King

November 03, 2022

Dealership Rating
Employee Rating

Have always had great service at this dealer. Service department staff very friendly and helpful. Joe went above and beyond getting my battery replaced in my jeep that was only 3 yrs old and ba More

by labtasites
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
...
20
...

Dealership Inventory (657 Vehicles)

new 2024 Jeep Wagoneer car
2024 Jeep Wagoneer
new
Black exterior
8-Speed Automatic
4WD
new 2024 Jeep Wagoneer L car, priced at $80,795
2024 Jeep Wagoneer L
new
Gray exterior
8-Speed Automatic
4WD
new 2024 Jeep Wagoneer car
2024 Jeep Wagoneer
new
Red exterior
8-Speed Automatic
4WD
new 2024 Jeep Wagoneer car, priced at $79,530
2024 Jeep Wagoneer
new
Silver exterior
8-Speed Automatic
4WD
used 2022 Jeep Compass car, priced at $24,988
2022 Jeep Compass
used
Diamond Black Crystal Pearlcoat exterior
9-Speed 948TE Automatic
4WD
used 2021 Jeep Renegade car, priced at $22,788
2021 Jeep Renegade
used
Alpine White Clearcoat exterior
9-Speed 948TE Automatic
4WD