Joe Jimenez
Joe Jimenez at Sierra Chevrolet of Monrovia

Joe Jimenez | Page 10

Service Advisor

Sierra Chevrolet of Monrovia

1450 S Shamrock Ave
Monrovia, CA 91016

4.8
245 Reviews
4.8

245 Reviews

Write a Review

245 Reviews of Joe Jimenez

August 16, 2024

Dealership Rating
Employee Rating

Great work fixing my issues in a short amount of time. Really happy with the service. More

by dhamdan76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Peinado, Tanya Ruiz, Marvin Orellana , Terry Quinn, John Twiford

Aug 16, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We're thrilled to hear that you were happy with the service and that we could resolve your issues quickly. At Sierra Chevrolet, we always strive to provide the best for our customers. We look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

August 16, 2024

Dealership Rating
Employee Rating

Expirience was great. I was attended to in a kind and welcoming manner by the clerk and technicians. More

by Dskk1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 16, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We’re thrilled to hear you had a great experience at Sierra Chevrolet. Our team takes pride in providing a kind and welcoming atmosphere. We appreciate your feedback and look forward to seeing you again! Sincerely, The Sierra Chevrolet Team

August 15, 2024

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Employee Rating

I do highly recommend Sierra Chevrolet service department. I enjoyed working with this team, the new and And ex service advisor manager, as well as the biggest two person Jeremy and Tania will mak More

by mchesley84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tanya Ruiz, Marvin Orellana

Aug 15, 2024

Sierra Chevrolet of Monrovia responded

Thank you, Martin! We greatly appreciate your kind words about our service department at Sierra Chevrolet. It's wonderful to hear that you had such a positive experience with Jeremy, Tania, and the rest of our team. We strive to provide A+ customer service, and your recommendation means a lot to us. We look forward to seeing you again for your next visit! Sincerely, The Sierra Chevrolet Team

August 15, 2024

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Employee Rating

Ask me why I get my truck serviced 43 miles from the Chevy dealer by my house??? Because Monrovia is simply outstanding service 2nd to none. Who works on your truck matters I’ll always go further for More

by JGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Hoffman, Tanya Ruiz

Aug 15, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your review! We appreciate your loyalty to Monrovia for your truck service. At Sierra Chevrolet, we know that quality and integrity in service are what truly matter. We strive to offer the best as well, and we'd love the opportunity to serve you next time. Thank you for sharing your experience! Sincerely, The Sierra Chevrolet Team

August 14, 2024

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Employee Rating

No one came outside to attend me when I pulled up. I had to go get a service technician to get service. More

by loraine1203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tanya Ruiz, Marvin Orellana

Aug 15, 2024

Sierra Chevrolet of Monrovia responded

Thank you for sharing your experience with us. We understand your frustration regarding the lack of immediate assistance during your visit to Sierra Chevrolet. Your feedback is valuable, and we strive to improve our service to ensure all customers feel acknowledged and attended to promptly. If you have any further concerns or require assistance, please feel free to contact us directly. We look forward to the opportunity to better serve you in the future. Sincerely, The Sierra Chevrolet Team

August 12, 2024

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Employee Rating

Jeremy is a great service advisor. I would highly recommend him. He is always helping us out More

by ANGELOPARKER
Service Price Transparency
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Recommend Dealer
Yes
Aug 13, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We're thrilled to hear that Jeremy has been a great service advisor for you at Sierra Chevrolet. Your recommendation means a lot to us. We look forward to helping you again in the future! Sincerely, The Sierra Chevrolet Team

August 08, 2024

Dealership Rating
Employee Rating

Joe in the service department was very knowledgeable about what my truck needed. He kept me informed And updated me on the status of The work that was being done to my truck. Overall, everything was a p More

by MOMFORLIFE97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 09, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We’re thrilled to hear that Joe provided you with knowledgeable service and kept you updated on your truck's status. At Sierra Chevrolet, we strive to ensure every experience is pleasant, and it’s great to know we met your expectations. We hope to see you again soon! Sincerely, The Sierra Chevrolet Team

August 08, 2024

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Joe always makes sure I am taken care of and everything is running smooth on my car. Thank you! Grisel More

by LYLYPILLY84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 09, 2024

Sierra Chevrolet of Monrovia responded

We're thrilled to hear that Joe has been taking great care of you and your car. At Sierra Chevrolet, we strive to ensure everything runs smoothly for our customers. We appreciate your kind words and hope to see you again soon! Sincerely, The Sierra Chevrolet Team

August 07, 2024

Dealership Rating
Employee Rating

The service person didn't tell me his name or give me the paperwork when I dropped it off and he said he would call me when it was done. I had to call and check to see if my car was done, Joe helped me find More

by Frankie
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No

Other Employees Tagged: Shawn Suchanek

Aug 08, 2024

Sierra Chevrolet of Monrovia responded

Thank you for sharing your experience with us. We understand how important communication is and appreciate your feedback regarding the service you received at Sierra Chevrolet. It's good to hear that Joe was able to assist you in finding your car. If you have further concerns or suggestions, please feel free to reach out directly. We value your input as we strive to improve our service. Sincerely, The Sierra Chevrolet Team

August 05, 2024

Dealership Rating
Employee Rating

All the staff were very nice and well trained. My appointment went very smoothly, no waiting to check in and repair work was done on time like promised. More

by SHOMIYANOHARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 07, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful feedback! We’re thrilled to hear that your appointment at Sierra Chevrolet went smoothly and that our team provided excellent service. Your kind words about our staff and their professionalism are greatly appreciated. We look forward to welcoming you back for your next visit! Sincerely, The Sierra Chevrolet Team

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