Good mechanical service,very bad customer service from
advisory,They don't help you solve the problems
advisory,They don't help you solve the problems
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by fernie21z
Verified Customer
Verified Customer
Service Price Transparency
Sep 18, 2024 -
Sierra Chevrolet of Monrovia responded
Thank you for your feedback. We appreciate your comments about the mechanical service at Sierra Chevrolet. It's unfortunate to hear that your experience with our advisory team was not up to our standards. Your concerns are important to us, and we encourage you to reach out directly so we can work towards a solution. Thank you for bringing this to our attention.
Sincerely, The Sierra Chevrolet Team
There service is great.
They are courteous and helpful. I use them for my Bolt.
They are courteous and helpful. I use them for my Bolt.
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by garywannlund
Verified Customer
Verified Customer
Service Price Transparency
Sep 10, 2024 -
Sierra Chevrolet of Monrovia responded
Thank you for your wonderful review, Gary! We’re thrilled to hear that you had a great experience with our service team at Sierra Chevrolet. It’s fantastic to know that our courteous and helpful staff are making a positive impact, especially for your Bolt. We look forward to assisting you again in the future!
Sincerely, The Sierra Chevrolet Team
As a dealer they provide good service definitely I will
return for a future service
return for a future service
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by CHICHILOPEZ2426
Verified Customer
Verified Customer
Service Price Transparency
Sep 03, 2024 -
Sierra Chevrolet of Monrovia responded
Thank you for your kind words! We truly appreciate your feedback and are glad to hear that you had a good experience with us at Sierra Chevrolet. We look forward to serving you again in the future!
Sincerely, The Sierra Chevrolet Team
Great service from the staff at Sierra Chevrolet!
Thank you Joe for your pleasant and professional demeanor. Much appreciated!
Thank you Joe for your pleasant and professional demeanor. Much appreciated!
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by lupetova
Verified Customer
Verified Customer
Service Price Transparency
Aug 30, 2024 -
Sierra Chevrolet of Monrovia responded
Thank you for the wonderful review! We're thrilled to hear that you had a great experience with our staff at Sierra Chevrolet. Joe will be glad to know his efforts made a positive impact. We look forward to serving you again soon!
Sincerely, The Sierra Chevrolet Team
I was happy for the most part with the service that was
done on my truck. The one thing that was tough was the wait time. My truck took almost 6 hours to get finished and this was with an appointment.
done on my truck. The one thing that was tough was the wait time. My truck took almost 6 hours to get finished and this was with an appointment.
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by mattchu9
Verified Customer
Verified Customer
Service Price Transparency
Aug 30, 2024 -
Sierra Chevrolet of Monrovia responded
Thank you for your feedback! We're glad to hear that you were happy with the service provided for your truck at Sierra Chevrolet. We understand that wait times can be frustrating, even with an appointment, and we appreciate you sharing your experience. Your input helps us strive for improvement. If you have any further concerns, please feel free to reach out to us. We hope to assist you again soon!
Sincerely, The Sierra Chevrolet Team
Great maintenance and customer service, they provide Lyft
drive me to work when I drop my Sierra pick up truck.
drive me to work when I drop my Sierra pick up truck.
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by NANCHEN1025
Verified Customer
Verified Customer
Service Price Transparency
Aug 26, 2024 -
Sierra Chevrolet of Monrovia responded
Thank you for your fantastic review! We're thrilled to hear that you had a great experience with our maintenance and customer service while dropping off your Sierra pickup truck. It's our pleasure to provide services like Lyft to make things convenient for you. We appreciate your support and look forward to assisting you again at Sierra Chevrolet!
Sincerely, The Sierra Chevrolet Team
Great work fixing my issues in a short amount of time.
Really happy with the service.
Really happy with the service.
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by dhamdan76
Verified Customer
Verified Customer
Service Price Transparency
Aug 16, 2024 -
Sierra Chevrolet of Monrovia responded
Thank you for your kind words! We're thrilled to hear that you were happy with the service and that we could resolve your issues quickly. At Sierra Chevrolet, we always strive to provide the best for our customers. We look forward to assisting you again in the future!
Sincerely, The Sierra Chevrolet Team
Expirience was great.
I was attended to in a kind and welcoming manner by the clerk and technicians.
I was attended to in a kind and welcoming manner by the clerk and technicians.
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by Dskk1
Verified Customer
Verified Customer
Service Price Transparency
Aug 16, 2024 -
Sierra Chevrolet of Monrovia responded
Thank you for your wonderful review! We’re thrilled to hear you had a great experience at Sierra Chevrolet. Our team takes pride in providing a kind and welcoming atmosphere. We appreciate your feedback and look forward to seeing you again!
Sincerely, The Sierra Chevrolet Team
I do highly recommend Sierra Chevrolet service
department. I enjoyed working with this team, the new and And ex service advisor manager, as well as the biggest two person Jeremy and Tania will mak
department. I enjoyed working with this team, the new and And ex service advisor manager, as well as the biggest two person Jeremy and Tania will make my visits complete. They’re very warm and welcoming and provide strong communication. They are true customer service A+ level team members. Best, Martin Chesley.
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by mchesley84
Service Price Transparency
Aug 15, 2024 -
Sierra Chevrolet of Monrovia responded
Thank you, Martin! We greatly appreciate your kind words about our service department at Sierra Chevrolet. It's wonderful to hear that you had such a positive experience with Jeremy, Tania, and the rest of our team. We strive to provide A+ customer service, and your recommendation means a lot to us. We look forward to seeing you again for your next visit!
Sincerely, The Sierra Chevrolet Team
Ask me why I get my truck serviced 43 miles from the
Chevy dealer by my house??? Because Monrovia is simply outstanding service 2nd to none.
Who works on your truck matters I’ll always go further for
Chevy dealer by my house??? Because Monrovia is simply outstanding service 2nd to none.
Who works on your truck matters I’ll always go further for integrity and quality.
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by JGH
Verified Customer
Verified Customer
Service Price Transparency
Aug 15, 2024 -
Sierra Chevrolet of Monrovia responded
Thank you for your review! We appreciate your loyalty to Monrovia for your truck service. At Sierra Chevrolet, we know that quality and integrity in service are what truly matter. We strive to offer the best as well, and we'd love the opportunity to serve you next time. Thank you for sharing your experience!
Sincerely, The Sierra Chevrolet Team
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