Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Joe Jimenez
Joe Jimenez at Sierra Chevrolet of Monrovia

Joe Jimenez | Page 14

Service Advisor

Sierra Chevrolet of Monrovia

1450 S Shamrock Ave
Monrovia, CA 91016

4.8
245 Reviews
4.8

245 Reviews

Write a Review

245 Reviews of Joe Jimenez

April 23, 2024

Dealership Rating
Employee Rating

Complete waste of a whole work day with zero improvement of my situation , and I was charged $220 just to plug in a code reader I could have done that! And I still don’t have cruise control ! More

by MOVIEMEDIC3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Apr 25, 2024

Sierra Chevrolet of Monrovia responded

Thank you for sharing the details of your experience with us. At Sierra Chevrolet we pride ourselves on providing top-notch service, and you are no exception. Please contact us directly at your earliest convenience so we can work on a solution together. Sincerely, The Sierra Chevrolet Team

April 15, 2024

Dealership Rating
Employee Rating

Tanya was great to work with and the waiting area is a pleasant place to hang. More

by NUDGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Peinado, Tanya Ruiz, Marvin Orellana , Terry Quinn, John Twiford

Report | Print
Apr 17, 2024

Sierra Chevrolet of Monrovia responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, The Sierra Chevrolet Team

April 12, 2024

Dealership Rating
Employee Rating

Nice to get current information on my vehicle. I feel part of the loop. I don't need only one person to have the info of my vehicle More

by THOMASYOUNG65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Peinado, Tanya Ruiz, Marvin Orellana , Terry Quinn, John Twiford

Report | Print
Apr 15, 2024

Sierra Chevrolet of Monrovia responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Sierra Chevrolet Team

April 06, 2024

Dealership Rating
Employee Rating

I didn’t really see the point of it, and I thought it would be nice if my car was vacuumed after. But the customer service was good. More

by GILDA.DAVIDIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brian Hernandez

Report | Print
Apr 08, 2024

Sierra Chevrolet of Monrovia responded

Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, The Sierra Chevrolet Team

April 01, 2024

Dealership Rating
Employee Rating

Very friendly and easy to work with staff. Very good communication Highly recommend this dealership. More

by eminator07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Peinado, Tanya Ruiz, Marvin Orellana , Terry Quinn, John Twiford

Report | Print
Apr 03, 2024

Sierra Chevrolet of Monrovia responded

Thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be happy to hear that you left Sierra Chevrolet satisfied. We are very appreciative of your 5-star review and recommendation. Sincerely, The Sierra Chevrolet Team

March 31, 2024

Dealership Rating
Employee Rating

Went for a regular first service and I was in and out within 70 minutes. More

by jaren112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Not sure of name

Report | Print
Apr 03, 2024

Sierra Chevrolet of Monrovia responded

Thank you for the kind words, Jaren. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Sierra Chevrolet, we value our customers and we look forward to seeing you down the road. Sincerely, The Sierra Chevrolet Team

March 27, 2024

Dealership Rating
Employee Rating

The employees are always nice. I am always kept up to date about the status of my car. I appreciate the immediate text messages. More

by LADYKWILLIS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tanya Ruiz, Marvin Orellana

Report | Print
Mar 28, 2024

Sierra Chevrolet of Monrovia responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Sierra Chevrolet. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, The Sierra Chevrolet Team

March 25, 2024

Dealership Rating
Employee Rating

Awesome customer service! !! I always leave sierra with a smile knowing that the service was great!!! More

by rlpierce1022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 27, 2024

Sierra Chevrolet of Monrovia responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Sierra Chevrolet Team

March 25, 2024

Dealership Rating
Employee Rating

Good service. No pressure to do unnecessary work. I will trust them to do future repairs. More

by ROYMIX483
Recommend Dealer
Yes

Other Employees Tagged: Marvin Orellana

Report | Print
Mar 26, 2024

Sierra Chevrolet of Monrovia responded

Thank you for the positive review, Roy and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, The Sierra Chevrolet Team

March 24, 2024

Dealership Rating
Employee Rating

Fast and courteous service. Car is done when promised. Text me when service is complete and followed up with another text to ensure I was happy with service. More

by TORTELVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 26, 2024

Sierra Chevrolet of Monrovia responded

Thank you for the kind words. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Sierra Chevrolet, we value our customers and we look forward to seeing you down the road. Sincerely, The Sierra Chevrolet Team

1
...
13
14
15
...
25

Dealership Inventory (263 Vehicles)

used 2024 Nissan Altima car, priced at $19,960
2024 Nissan Altima
used
Brilliant Silver Metallic exterior
Automatic
Front-wheel Drive
$19,960
View Details
new 2026 Chevrolet Express 2500 car, priced at $57,080
2026 Chevrolet Express 2500
new
Summit White exterior
Automatic
Rear-wheel Drive
$57,080
View Details
new 2026 Chevrolet Silverado 2500 car, priced at $81,905
2026 Chevrolet Silverado 2500
new
Black exterior
Automatic
Four-wheel Drive
$81,905
View Details
new 2025 Chevrolet Silverado 3500 car, priced at $69,080
2025 Chevrolet Silverado 3500
new
Summit White exterior
Automatic
Rear-wheel Drive
$69,080
View Details
new 2026 Chevrolet Silverado 3500 car, priced at $85,070
2026 Chevrolet Silverado 3500
new
Summit White exterior
Automatic
Rear-wheel Drive
$85,070
View Details
new 2026 Chevrolet Tahoe car, priced at $60,680
2026 Chevrolet Tahoe
new
Black exterior
Automatic
Rear-wheel Drive
$60,680
View Details
View All Inventory