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Joe Jimenez
Joe Jimenez at Sierra Chevrolet of Monrovia

Joe Jimenez | Page 13

Service Advisor

Sierra Chevrolet of Monrovia

1450 S Shamrock Ave
Monrovia, CA 91016

4.8
245 Reviews
4.8

245 Reviews

Write a Review

245 Reviews of Joe Jimenez

May 28, 2024

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Employee Rating

I love the friendly atmosphere and knowledgeable service people like Joe. He always makes you feel welcome! More

by Ms. Aguayo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 30, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your kind words and 5-star rating! We're thrilled to hear that you enjoyed the friendly atmosphere at Sierra Chevrolet and received knowledgeable service from Joe. We appreciate your feedback and look forward to welcoming you back. Sincerely, The Sierra Chevrolet Team

May 25, 2024

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Employee Rating

I was taken care of immediately and was out of there in an hour and a half. Very happy More

by NZM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 27, 2024

Sierra Chevrolet of Monrovia responded

Thank you for choosing Sierra Chevrolet for your vehicle needs! We are delighted to hear that you had a positive experience with us. We strive to provide efficient service to all our customers and are glad this was the case for you. We appreciate your feedback and look forward to assisting you in the future! Sincerely, The Sierra Chevrolet Team

May 24, 2024

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Employee Rating

Took care of my warranty quickly and efficiently while communicating with me through the entire process. My service manager, Joe, was fantastic! More

by JARRIDWHITNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 27, 2024

Sierra Chevrolet of Monrovia responded

Thank you, Jarrid, for your positive review and kind words about Sierra Chevrolet! We are thrilled to hear that Joe provided you with fantastic service and efficiently handled your warranty. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

May 15, 2024

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Employee Rating

Excelente perdón and seller , he answered all my question and help me to find my truck such a good and professional man More

by renovatorsgc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Lisk

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May 17, 2024

Sierra Chevrolet of Monrovia responded

Thank you for the kind words! We are thrilled that you had an excellent experience with us at Sierra Chevrolet. We always strive to provide top-notch service and help our customers find their perfect vehicle. We appreciate your business and look forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

May 12, 2024

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The customer service was great. They kept me informed regarding the repairs and status of vehicles. More

by CBATES9903
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 14, 2024

Sierra Chevrolet of Monrovia responded

Thank you for sharing your positive experience with Sierra Chevrolet! We're thrilled to hear that our customer service and communication met your expectations. Keeping you informed throughout the repair process is a commitment we take seriously. We look forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

April 30, 2024

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This was the easiest and simplest of ways getting my new vehicle. They handled everything and was extremely professional More

by SONNY9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Hoffman, Christian Zuno, Douglas Sievertson, Samantha Peinado, Mayra Neria, Tanya Ruiz, Will Cruz, Alfonso Hernandez

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May 02, 2024

Sierra Chevrolet of Monrovia responded

Thank you for sharing your feedback about your experience with us. We're glad to hear that you had a smooth and easy experience with us. Please let us know if there is anything else that we can assist you with. Sincerely, The Sierra Chevrolet Team

April 27, 2024

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Employee Rating

Joe Jimenez and Marvin Orellana were professional and kind. I will continue serving my car at Sierra Chevrolet. More

by AACLARK09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marvin Orellana

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Apr 30, 2024

Sierra Chevrolet of Monrovia responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, The Sierra Chevrolet Team

April 27, 2024

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Employee Rating

Fast service! And the Shuttle was offered. Great friendly customer service. I trust them with my car More

by RachelVLobos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 29, 2024

Sierra Chevrolet of Monrovia responded

Thank you for the positive review, Rachel and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, The Sierra Chevrolet Team

April 26, 2024

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Employee Rating

Completely professional throughout the process. Joe was extremely kind and attentive to my needs. After a frustrating experience with the Chevy dealership in Glendale-I am so thankful to work with More

by connie19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 29, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful feedback, Connie. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Sierra Chevrolet Team

April 25, 2024

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Employee Rating

I'll be coming back to buy another car soon And enjoyed the great customer service More

by Christianaguilar1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Zuno, Samantha Peinado, Tanya Ruiz, Alfonso Hernandez, Andrew Lisk , Brian Hernandez, Terry Quinn, John Twiford, Andy Wiesman

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Apr 26, 2024

Sierra Chevrolet of Monrovia responded

Thank you for the great review, Christian. Please come visit us if you need anything else, be it service or sales. Sincerely, The Sierra Chevrolet Team

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