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Joe Jimenez
Joe Jimenez at Sierra Chevrolet of Monrovia

Joe Jimenez | Page 13

Service Advisor

Sierra Chevrolet of Monrovia

1450 S Shamrock Ave
Monrovia, CA 91016

4.8
166 Reviews
4.8

166 Reviews

Write a Review

166 Reviews of Joe Jimenez

July 01, 2023

Dealership Rating
Employee Rating

Very helpful service department, especially Joe Jimenez and Mr. Guinn who runs the department. The offer useful suggestions but also keep the price under control. I never thought I'd have my car serviced More

by pthpasadena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mr. Guinn

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Jul 05, 2023

Sierra Chevrolet of Monrovia responded

Thanks for letting us know how pleased you were with this service visit! We're so happy Joe and Terry did everything they could to provide exceptional service within your budget. We look forward to ensuring the same circumstances at your next appointment!

June 24, 2023

Dealership Rating
Employee Rating

Very attentive - Joe Jimenez went out of his way to make me feel valued. He made every effort to get my needs serviced. More

by rubioramosm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 27, 2023

Sierra Chevrolet of Monrovia responded

Thanks for letting us know how much you appreciated Joe's communication and diligence at this visit! We're glad he made sure everything was handled to your satisfaction. Looking forward to emulating this positive experience at your next appointment. See you then!

June 23, 2023

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Employee Rating

It was a good experience, dropped it off in the morning for an oil change and picked it up when i needed it even got a wash. More

by JEREMELLIOT7
Service Price Transparency
Recommend Dealer
Yes
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Jun 27, 2023

Sierra Chevrolet of Monrovia responded

Thanks so much, Jeremelliot7! We sincerely appreciate your business and your positive feedback on Joe. We're happy he handled your needs with prompt attention and a wash after the work was completed. We wish you pleasant travels all summer long!

June 23, 2023

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Employee Rating

Very good and friendly service i would recommend to all my friends. Also good prices. More

by RENESINCOMETAX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Hoffman, Christian Zuno, Samantha Peinado, Mayra Neria, Will Cruz, Andy Wiesman, Alfonso Hernandez, Andrew Lisk , Sam M. Alfi

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Jun 27, 2023

Sierra Chevrolet of Monrovia responded

Thank you for taking a moment to tell us how great your service visit was! Nothing means more to us than your total satisfaction, so we're pleased our friendly team got your vehicle taken care of at a reasonable price. We hope you'll come see us again some day!

June 18, 2023

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Employee Rating

It was great nothing bad to say. Fast and friendly. Would visit again in the future More

by HAGOPOHANNES
Service Price Transparency
Recommend Dealer
Yes
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Jun 19, 2023

Sierra Chevrolet of Monrovia responded

Thanks for giving our service department a try! We're so happy our team handled your vehicle's needs with great care and quickness, so you could be safely returned to the road in a timely manner. Looking forward to working with you again some day!

June 18, 2023

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Employee Rating

Great job & service by the entire service department I’ve been a loyal customer for over 40 years More

by PRECISIONELECTRIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Hoffman, Samantha Peinado, Terry Quinn, Tanya Ruiz, John Twiford

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Jun 19, 2023

Sierra Chevrolet of Monrovia responded

Thanks for letting us know how pleased you were with this visit! We're sincerely honored by your loyalty and we're glad our team continues to uphold your complete satisfaction as their #1 priority by providing you with exceptional service at each visit. Thank you for always choosing Sierra Chevrolet!

June 15, 2023

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Employee Rating

GREAT SERVICE, CAR WAS DONE WITHIN AN HOUR. WAITING AREA VERY CLEAN. EVERYONE SO NICE. More

by nelsonconstruction2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Peinado, Terry Quinn, Tanya Ruiz, John Twiford

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Jun 15, 2023

Sierra Chevrolet of Monrovia responded

Thank you for sharing some great feedback on your visit to our service department! We're so pleased you enjoyed the facility and your vehicle's service was completed in a timely manner. The Sierra Chevrolet team looks forward to making your next appointment just as pleasant!

June 13, 2023

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Employee Rating

Joe Jimenez was very helpful, patient and understanding my needs for the service on my vehicle and a issue that unexpectedly happened. More

by CASASDL4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 14, 2023

Sierra Chevrolet of Monrovia responded

Thanks so much, CasasDL4! We sincerely appreciate your business and your 5-star review of Joe. We hope you won't hesitate to call when Joe and the Sierra Chevrolet team may assist you again. It's always our pleasure!

June 10, 2023

Dealership Rating
Employee Rating

Great customer service from the team Terry John & Joe do a great job for me The new diesel mechanic Jay is doing a great job on my fleet of trucks More

by PRECISIONELECTRIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Hoffman, Terry Quinn, Tanya Ruiz, John Twiford

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Jun 12, 2023

Sierra Chevrolet of Monrovia responded

Fantastic! Thanks for letting us know Terry, John, and Joe continue to be excellent advocates for you and your trucks, and that Jay is keeping your trucks in their best condition. We truly appreciate your feedback and look forward to maintaining this high level of service at your next visit!

June 09, 2023

Dealership Rating
Employee Rating

The process was so easy! From text confirmations to Lyft’s back and forth and especially great customer service from Joe in the service department, I couldn’t ask for a bette More

by KALACONIGLIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 12, 2023

Sierra Chevrolet of Monrovia responded

Thanks so much for sharing your 5-star review of our service department! We're delighted Joe's assistance made this visit super easy and convenient. Please come see us again some day!

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