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Joe Jimenez
Joe Jimenez at Sierra Chevrolet of Monrovia

Joe Jimenez | Page 18

Service Advisor

Sierra Chevrolet of Monrovia

1450 S Shamrock Ave
Monrovia, CA 91016

4.8
245 Reviews
4.8

245 Reviews

Write a Review

245 Reviews of Joe Jimenez

October 14, 2023

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Employee Rating

I don’t mind taking my Truck to the dealer, I know I’m getting quality work,with skilled mechanics, Joe Jimenez is the best service advisor, he always keeps me updated on my vehicle getting serviced. More

by RUDYS4006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 16, 2023

Sierra Chevrolet of Monrovia responded

Thank you for your kind review, Rudy! We truly appreciate your continued business, and we're glad Joe has always taken such great care of you and your vehicle. Thank you for making Sierra Chevrolet your #1 choice for service!

October 13, 2023

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Employee Rating

My service exceeded expectation: early completion of work, and an unexpected car wash. Very pleased. More

by ACBOMNIBUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 16, 2023

Sierra Chevrolet of Monrovia responded

Thanks so much for sharing your review! We're delighted the value of our team's support and diligence exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment!

October 10, 2023

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Employee Rating

Not a good experience. A lot of miscommunication. My car was also scratched and they are claiming I brought like that. I was told one thing when I brought in regarding the More

by ALMARAZ1_02
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tanya Ruiz

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Oct 11, 2023

Sierra Chevrolet of Monrovia responded

I'm so sorry to hear about your disappointment with this service visit. Please contact me directly and I will get to work on the internal issues that may have caused the breakdown in communication. I appreciate your feedback and look forward to hearing from you soon. Victor Gamboa vgamboa@sierracars.com General Sales Manager Sierra Chevrolet

October 08, 2023

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Employee Rating

Marvin in the service department was outstanding with the help I needed thank you Marvin More

by basur7@sbcglobal.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Twiford

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Oct 09, 2023

Sierra Chevrolet of Monrovia responded

Thank you for telling us why you like working with Marvin! Your satisfaction means the world to us, and we're pleased he has become a reliable resource for your service needs. We look forward to ensuring the same circumstances at your next appointment!

October 06, 2023

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Employee Rating

John is a really good guy! Looking forward to visiting him again. He’s really cool to talk to. Everyone there is cool. Jeremy Tanya Joe really cool staff there. More

by VICTORGONZALEZ97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tanya Ruiz , John Twiford, Jeremy

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Oct 09, 2023

Sierra Chevrolet of Monrovia responded

Victor, thanks for taking a moment to share positive and encouraging feedback with us about John, Jeremy, Tanya, and Joe! Your loyalty to Sierra Chevrolet is an honor, and we hope to continue being your #1 choice for years to come. See you next time!

October 04, 2023

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Employee Rating

Awesome overall experience from the staff and tech at sierra chevrolet, I would highly recommended More

by Maxinus4112001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tanya Ruiz

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Oct 09, 2023

Sierra Chevrolet of Monrovia responded

We're so happy to hear that! Thank you for letting us know how pleased you were with our team's exceptional service. It is our pleasure to make your service visits valuable and convenient. We wish you the safest of travels until we may assist you again!

October 04, 2023

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Employee Rating

Joe, is a great customer service. always keeps me up to date on what service my truck is getting done, also always calls me before doing any other service that is needed. More

by AHERNANDEZ39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 09, 2023

Sierra Chevrolet of Monrovia responded

Thank you for telling us why you like working with Joe! Your satisfaction means the world to us, and we're pleased he continues to be a reliable resource for your service needs. We look forward to your next appointment!

October 02, 2023

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Employee Rating

it was a recall to install monitoring software for the battery in my 2020 Bolt. More

by NUDGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Peinado, Tanya Ruiz , Terry Quinn, John Twiford

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Oct 02, 2023

Sierra Chevrolet of Monrovia responded

Thanks so much for your 5-star review! We're glad your recall visit went as planned. Please do not hesitate to reach out when our team may assist you again. It is always our pleasure!

October 01, 2023

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Employee Rating

It was fantastic! Joe has excellent customer service. Always in and out! Great! Great! Great! More

by LYLYPILLY84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 02, 2023

Sierra Chevrolet of Monrovia responded

Thanks for taking a moment to share positive and encouraging feedback on Joe in our service department! Your loyalty to Sierra Chevrolet is an honor, and we hope to continue being your #1 choice for years to come. See you next time!

September 29, 2023

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Employee Rating

I live and work in Monrovia and I always have my cars serviced at Sierra Chevrolet. Joe Jiminez takes such great care of me, I feel like he’a just a friend at this point. Is that weird to say lol? More

by ChevGuy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Hoffman, Samantha Peinado, Tanya Ruiz, Will Cruz , John Twiford

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Oct 02, 2023

Sierra Chevrolet of Monrovia responded

ChevGuy, thank you for telling us why you like working with Joe! Your satisfaction means the world to us, and we're pleased he continues to be a reliable resource for your service needs. We look forward to your next appointment!

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