Joe Jimenez
Joe Jimenez at Sierra Chevrolet of Monrovia

Joe Jimenez | Page 17

Service Advisor

Sierra Chevrolet of Monrovia

1450 S Shamrock Ave
Monrovia, CA 91016

4.8
238 Reviews
4.8

238 Reviews

Write a Review

238 Reviews of Joe Jimenez

October 28, 2023

Dealership Rating
Employee Rating

Reasonably quick at getting me out on a simple oil change and fuel filter change. More

by TMAC8753
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 31, 2023

Sierra Chevrolet of Monrovia responded

Thank you, TMAC! We're pleased you had another great service experience with us, and that your service advisor made sure your vehicle was well taken care of efficiently. We appreciate your kind words and look forward to seeing you at your next visit!

October 26, 2023

Dealership Rating
Employee Rating

They handle my maintenance while I wait. This is what I need, because I need my truck every day. Thank you! More

by DFARGUSON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 26, 2023

Sierra Chevrolet of Monrovia responded

Thank you for telling us why you liked this service visit! Your satisfaction means a lot to us, and we're pleased you enjoyed the efficient work delivered by our service department. We hope you'll continue to make Sierra Chevrolet your first choice for service!

October 26, 2023

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Employee Rating

This is the best place I've ever been to when I have to take my car somewhere to get repairs. Joe Jimenez is always looking out for his customers and makes sure they are happy with the work they got done o More

by Doreen R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 26, 2023

Sierra Chevrolet of Monrovia responded

Doreen, thanks for taking a moment to share kind and encouraging feedback with us! Joe will be honored by your positive review, and we hope to continue being your #1 choice for years to come. See you next time!

October 14, 2023

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Employee Rating

I don’t mind taking my Truck to the dealer, I know I’m getting quality work,with skilled mechanics, Joe Jimenez is the best service advisor, he always keeps me updated on my vehicle getting serviced. More

by RUDYS4006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 16, 2023

Sierra Chevrolet of Monrovia responded

Thank you for your kind review, Rudy! We truly appreciate your continued business, and we're glad Joe has always taken such great care of you and your vehicle. Thank you for making Sierra Chevrolet your #1 choice for service!

October 13, 2023

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My service exceeded expectation: early completion of work, and an unexpected car wash. Very pleased. More

by ACBOMNIBUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 16, 2023

Sierra Chevrolet of Monrovia responded

Thanks so much for sharing your review! We're delighted the value of our team's support and diligence exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment!

October 10, 2023

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Employee Rating

Not a good experience. A lot of miscommunication. My car was also scratched and they are claiming I brought like that. I was told one thing when I brought in regarding the More

by ALMARAZ1_02
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tanya Ruiz

Oct 11, 2023

Sierra Chevrolet of Monrovia responded

I'm so sorry to hear about your disappointment with this service visit. Please contact me directly and I will get to work on the internal issues that may have caused the breakdown in communication. I appreciate your feedback and look forward to hearing from you soon. Victor Gamboa vgamboa@sierracars.com General Sales Manager Sierra Chevrolet

October 08, 2023

Dealership Rating
Employee Rating

Marvin in the service department was outstanding with the help I needed thank you Marvin More

by basur7@sbcglobal.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Twiford

Oct 09, 2023

Sierra Chevrolet of Monrovia responded

Thank you for telling us why you like working with Marvin! Your satisfaction means the world to us, and we're pleased he has become a reliable resource for your service needs. We look forward to ensuring the same circumstances at your next appointment!

October 06, 2023

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Employee Rating

John is a really good guy! Looking forward to visiting him again. He’s really cool to talk to. Everyone there is cool. Jeremy Tanya Joe really cool staff there. More

by VICTORGONZALEZ97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tanya Ruiz, John Twiford , Jeremy

Oct 09, 2023

Sierra Chevrolet of Monrovia responded

Victor, thanks for taking a moment to share positive and encouraging feedback with us about John, Jeremy, Tanya, and Joe! Your loyalty to Sierra Chevrolet is an honor, and we hope to continue being your #1 choice for years to come. See you next time!

October 04, 2023

Dealership Rating
Employee Rating

Awesome overall experience from the staff and tech at sierra chevrolet, I would highly recommended More

by Maxinus4112001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tanya Ruiz

Oct 09, 2023

Sierra Chevrolet of Monrovia responded

We're so happy to hear that! Thank you for letting us know how pleased you were with our team's exceptional service. It is our pleasure to make your service visits valuable and convenient. We wish you the safest of travels until we may assist you again!

October 04, 2023

Dealership Rating
Employee Rating

Joe, is a great customer service. always keeps me up to date on what service my truck is getting done, also always calls me before doing any other service that is needed. More

by AHERNANDEZ39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 09, 2023

Sierra Chevrolet of Monrovia responded

Thank you for telling us why you like working with Joe! Your satisfaction means the world to us, and we're pleased he continues to be a reliable resource for your service needs. We look forward to your next appointment!

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