Joe Killiany | Page 2

Doug builds lasting relationships by staying in touch and advocating for customers. He knows all-things Alfa Romeo and makes the car buying process fun and educational. This is my second vehicle with Doug bu advocating for customers. He knows all-things Alfa Romeo and makes the car buying process fun and educational. This is my second vehicle with Doug but my first at Strongsville Alfa/Fiat - so much better than other dealers! The deal-making process was aggressive and clear. The deal-closing process was stress-free and treated me how I asked. Definitely recommend this dealership and, of course, Alfa Doug! More

\

Helpful 0

Report | Print

I couldn't recommend working with Doug to help you with your next Alfa Romeo purchase more. This is my second Stelvio, and second time working with Doug at Alfa Romeo Strongsville. Doug was able to find th your next Alfa Romeo purchase more. This is my second Stelvio, and second time working with Doug at Alfa Romeo Strongsville. Doug was able to find the exact Stelvio I was looking for with ease, prior to even coming into the dealership. When I arrived, my car was beautifully detailed and ready to drive off the lot. I also appreciate Joe's efficiency in the finance department. It seemed clear that Alfa Romeo Strongsville fosters a team environment, and everyone is happy to assist and support one another. Doug showed me every feature of my new car, but has also has followed up since leaving the dealership to make sure I'm happy with my new purchase. The customer service is truly unmatched. Come for the car, stay for the service. More

\

Helpful 0

Report | Print

Excellent customer service! I bought my car over the phone and mostly over text so I wouldn't have to wait for hours at the dealership. They let me put a deposit on the car I wa I bought my car over the phone and mostly over text so I wouldn't have to wait for hours at the dealership. They let me put a deposit on the car I wanted and worked with me to get the absolute best rates. All I had to do was walk in the dealership and sign papers. Hands down the best car-buying experience ever! More

Helpful 0

Report | Print

It was a pleasure working with Doug as well as Joe in finance. Mike DeSalvo made the process of leasing a breeze. No stress buying. Love it. Thanks again. finance. Mike DeSalvo made the process of leasing a breeze. No stress buying. Love it. Thanks again. More

\

Helpful 0

Report | Print

Both sales and service departments go the extra mile. Great communication. Great people. I go past other dealers to use them. Great communication. Great people. I go past other dealers to use them. More

by F.N.W. Verified Customer Verified Customer

Helpful 0

Report | Print

Thanks to Doug Friedman and the entire Strongsville Alfa Romeo team for the perfect buying experience. As an out of state buyer, I felt relieved that all my questions and concerns were addressed with t Romeo team for the perfect buying experience. As an out of state buyer, I felt relieved that all my questions and concerns were addressed with the utmost attention to detail. Doug was always available and guided me through the purchase process and involved additional support from the dealership when needed. Communication was amazing! I was also particularly impressed with the delivery process since the trailer protected the front end of my vehicle from road debris. I can also tell a great deal of time was spent prepping my car for delivery as it arrived flawless. Absolutely flawless inside and out!! Well done! I will gladly purchase another vehicle from Strongsville Alfa Romeo even though I have a local dealership here in Michigan. More

Helpful 1

Report | Print

Jared was truly amazing! So kind so knowledgeable and I had the best experience ever❣️ I will definitely be letting my friends know where to go🙌 Ganley called me and I told So kind so knowledgeable and I had the best experience ever❣️ I will definitely be letting my friends know where to go🙌 Ganley called me and I told them I was very happy with Strongsville and so again so grateful for my experience! I absolutely love my new Gulia 💕🇮🇹 More

by REBALANGEL7 Verified Customer Verified Customer

Helpful 0

Report | Print

I am very pleased with my second purchase from this dealership. I will continue working with them in buying any Alfa Romeo’s. dealership. I will continue working with them in buying any Alfa Romeo’s. More

by bishop0908 Verified Customer Verified Customer

Helpful 0

Report | Print

Best dealership to work with! Top notch Sales Manger, and wonderful sales guy! It’s like working with family! Top notch Sales Manger, and wonderful sales guy! It’s like working with family! More

Helpful 0

Report | Print

Incredible customer service. Our salesman, Doug, went WAY beyond expected service. My wife and I unintentionally created a series of complications that Doug and the management Our salesman, Doug, went WAY beyond expected service. My wife and I unintentionally created a series of complications that Doug and the management team (Mike and Joe) dealt with patiently and a smile. I did not realize at the time that my mistakes caused Doug to miss a significant portion of a long planned personal matter. His demeanor and patience never changed. He stayed with us until the sale was complete and he finalized our review of car operations. It is not an exaggeration: this is the best customer experience we have ever experienced, anywhere. The dealership has an amazing inventory, we found exactly what we were looking for. The management team was incredible helping us resolve our problems. In total, a GREAT experience with a super knowledgeable team. All future sales and service will be at Strongville Alfa and I’ll be calling Doug! More

Helpful 0

Report | Print