Joe Kleinowskis

Joe was personable, professional and got my concern promptly addressed. Thanks so much! Happy Holidays! promptly addressed. Thanks so much! Happy Holidays! More

by J180TENNIS Verified Customer Verified Customer

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Joe helped me in addressing the work needed and determined coverages I had available in a 3rd party extended coverage plan I had purchased. Further obtaining a loaner was very helpful. determined coverages I had available in a 3rd party extended coverage plan I had purchased. Further obtaining a loaner was very helpful. More

by Kathy Coelho Verified Customer Verified Customer

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I was happy with the dealership and Joe is awesome , he is so helpful and wonderful to work with . I will hope to work with him whenever i need to bring my vehicle in for service . is so helpful and wonderful to work with . I will hope to work with him whenever i need to bring my vehicle in for service . More

by JCOUNTRYFAN Verified Customer Verified Customer

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Albrecht Subaru of Wakefield provided outstanding customer service. Friendly staff, honest communication, and a smooth, stress-free experience from start to finish. customer service. Friendly staff, honest communication, and a smooth, stress-free experience from start to finish. More

by h.abdelilah Verified Customer Verified Customer

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Joe and tanner are the best. Very helpful and very easy to communicate with. Thank you! Very helpful and very easy to communicate with. Thank you! More

by ag4 Verified Customer Verified Customer

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Appointment scheduling was quick and easy. Saturday service hours available. Great service and status updates Saturday service hours available. Great service and status updates More

by BOLIHAMMERSMITH Verified Customer Verified Customer

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Always excellent service! Work recommended for my car always explained clearly before I give the OK. Staff always friendly and helpful. Work recommended for my car always explained clearly before I give the OK. Staff always friendly and helpful. More

by FOLEYJ57 Verified Customer Verified Customer

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Kind, professional person. It’s silly to have a minimum of 15 words! Surveys are annoying! It’s silly to have a minimum of 15 words! Surveys are annoying! More

by csazo Verified Customer Verified Customer

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Joe provided timely information and helped to problem solve next steps that were needed for my vehicle solve next steps that were needed for my vehicle More

by ELF.OT Verified Customer Verified Customer

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The Person I usually work with had to leave for an emergency that day. I think Joe was overworked and was given too much to do. Initially, he seemed annoyed with the concerns I voiced. I let him know emergency that day. I think Joe was overworked and was given too much to do. Initially, he seemed annoyed with the concerns I voiced. I let him know I was aware. He became nicer. At the end of my service, I receive a summary of my service and was texted that he would be with me shortly. An hour later, I went to the desk and my car was sitting there with the paper work done. Truthfully, I think Joe was trying to handle too much. I had a pleasant conversation at the end. It took. 2.5 hours for my car to get the 5 point check up and have the oil changed. To me this was lack of workers on the customer service desk, so it probably wasn't Joe's fault. Either stop overbooking or hire more help. The person I usually work with, Dave P. , is a Gem! That being said, I will continue with Subaru for the time being. I am a loyal customer and Service my car every 6 months. More

by LJLACEY Verified Customer Verified Customer

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