Joe Kuckuk
Joe Kuckuk at Heiser Toyota

Joe Kuckuk | Page 11

Service Manager

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.2
553 Reviews
4.2

553 Reviews

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553 Reviews of Joe Kuckuk

August 16, 2023

Dealership Rating
Employee Rating

I bought my car here 4yrs ago. I shopped around and Heiser was a $2000 better deal. I'm loyal, so I've been using Heiser for all my services and have been very satisfied. More

by MikeyZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor, Peter Miszewski, Tom Lowther , Kevin Driebel, Matt Foti, Joshua Porter

Aug 16, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 15, 2023

Dealership Rating
Employee Rating

Everyone has an attitude. They are slow, and do not value customers time or inconvenience they cause to customers. Purposely do not show itemized invoice until you already hav More

by HONDAJUNKIE96R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tom Lowther , Kevin Driebel, Service manager

Aug 16, 2023

Heiser Toyota responded

Dear valued customer, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. Unfortunately, we cannot locate any record of your visit based on your username. If it's possible to discuss your visit in more detail, please send us a message to our General Manager Jessica Phillips by phone at 414-357-2100 or by email at jphillips@heiser.com with your contact information so that we can investigate and reach out. We strive to make sure that all of our customers leave happy, and we would love the opportunity to discuss the details of your visit and hopefully turn this situation around.

August 12, 2023

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Employee Rating

I was very happy with the customer service at this dealership. And I was offered a loaner car so that it was possible for me to go about my life while my car was being repaired. I was treated with kin More

by harlymama123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor, Peter Miszewski, Tom Lowther , Kevin Driebel, Matt Foti, Joshua Porter

Aug 14, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 12, 2023

Dealership Rating
Employee Rating

Great customer service very knowledgeable about vehicles in and out within the time frame will be back More

by ANTHONYWASH53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 14, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 10, 2023

Dealership Rating
Employee Rating

Always honest, fair, the best prices, and the nicest most helpful people. I moved out of Milwaukee, and I still come back to Heiser because I trust them. I've never been disappointed with my service or my b More

by SMK1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor

Aug 10, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 10, 2023

Dealership Rating
Employee Rating

Matt is awesome and took very good care of my needs. Let me know when I would be needing to make some major repairs for planning purposes More

by ECURILLA23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor , Matt

Aug 10, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 10, 2023

Dealership Rating
Employee Rating

They were very informative & helpful making sure everything was done in a timely matter waited less than time estimated More

by ENDTERCR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 10, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 10, 2023

Dealership Rating
Employee Rating

Quick hassle free service under an hour. Oil change and tire rotation. Maintenance plan we purchased made this a breeze. More

by Randal
Recommend Dealer
Yes
Aug 10, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 09, 2023

Dealership Rating
Employee Rating

Best dealership ever will continue to come to this dealer for all of my business needs More

by mettlach01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor, Darrin Henry , Kevin Garski

Aug 10, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 08, 2023

Dealership Rating
Employee Rating

I appreciated the personnel for letting me know what needed to be done with my car in a timely manner. More

by kvshebesta
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor

Aug 10, 2023

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

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