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Joe Kuckuk
Joe Kuckuk at Heiser Toyota

Joe Kuckuk | Page 16

Service Manager

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.3
555 Reviews
4.3

555 Reviews

Write a Review

555 Reviews of Joe Kuckuk

July 15, 2023

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Employee Rating

The service writer looked for discounts and applied all applicable discounts for my service, saving me some money. More

by JILLPOSTL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor

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Jul 17, 2023

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

July 15, 2023

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Employee Rating

Excellent services. I feel confident in the service to my car and I like the attentions. More

by GTEJEDAH08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor

Print
Jul 17, 2023

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

July 14, 2023

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Employee Rating

Excellent service and advisers. They let me know that an opportunity opened up to change my oil and rotate my tires on a Saturday. Much appreciated thank you! More

by Kirgues, roger 1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pat Pomeranz, Vincent Lor, Jessica Phillips

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Jul 17, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 14, 2023

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Employee Rating

Great customer services and timely service. Front desk staff were friendly and attentive. Fantastic job. More

by ARKANGELOCHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor

Print
Jul 17, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 13, 2023

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Employee Rating

Always professional and prompt. The staff explicitly details the cost of the work performed and details future service. More

by JOANPLUMLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jul 17, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 13, 2023

Dealership Rating
Employee Rating

Check in was great, then it took 2 1/2 hours to put in 2 light bulbs for the PS Rear taillight More

by Johnnytwocats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Print
Jul 17, 2023

Heiser Toyota responded

Dear valued customer, Thank you for your valuable feedback! We sincerely apologize for your wait. Your feedback has been sent to the appropriate management in an effort to better our business and employees. We greatly appreciate your business and look forward to seeing you again in the future. Thanks and have a great day!

July 13, 2023

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Employee Rating

Quick and efficient service the oil change was done in an hour. Will come back again More

by MIKE@MRPSTIRES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor

Print
Jul 17, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 13, 2023

Dealership Rating
Employee Rating

Great service fast and responsive. I appreciate the great service and quick response to my concerns More

by KING.BYRON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor

Print
Jul 17, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 12, 2023

Dealership Rating
Employee Rating

The service dept used to be great, but now it’s next to impossible to schedule an appointment and routine maintenance takes 2-3 hours to complete. A oil change or tire rotation can be a whole afternoon eve More

by AARONROBBINS39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Vincent Lor

Print
Jul 17, 2023

Heiser Toyota responded

Dear valued customer, Thank you for your business and feedback! Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I have sent your feedback to the Service Manager in an effort to better our business and employees.

July 12, 2023

Dealership Rating
Employee Rating

Prompt timely and accurate service despite being overloaded due to a computer glitch Which didn’t tally on line service requests! More

by FREDBART1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor

Print
Jul 17, 2023

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

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