Joe Kuckuk
Joe Kuckuk at Heiser Toyota

Joe Kuckuk | Page 34

Service Manager

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.2
553 Reviews
4.2

553 Reviews

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553 Reviews of Joe Kuckuk

September 18, 2021

Dealership Rating
Employee Rating

I have always received prompt and professional assistance when I called or went to the dealership. More

by mbourque_53051
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Al Hussain

Sep 24, 2021

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

September 10, 2021

Dealership Rating
Employee Rating

I called the service department in regards to my car battery being dead. I was told by Joe that my 2019 Carolla battery was still under warranty. He offered to send someone to charge my battery and have More

by Thurmansc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 22, 2021

Heiser Toyota responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

September 10, 2021

Dealership Rating
Employee Rating

Always kind, courteous, and providing excellent customer service. That’s why I’ll always use them for my service needs. I know the value I’m getting. More

by ROSIEFERGUSON796
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor , Shane Albrecht, Bob Arciszewski, Mike Marx, Noah Patnode

Sep 22, 2021

Heiser Toyota responded

Dear Rosie, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 27, 2021

Dealership Rating
Employee Rating

Nice people! The staff was friendly and the waiting room had coffee & water, nice perk for customers. Clean place and would recommend to others. Definitely would return. More

by bzollicoffer03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 01, 2021

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 20, 2021

Dealership Rating
Employee Rating

They were very professional and patient with me. They took the time to explain what was going on. The cashier was also kind and personable. More

by KERRI.ANDERSON0
Recommend Dealer
Yes
Aug 23, 2021

Heiser Toyota responded

Dear Kerri, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 04, 2021

Dealership Rating
Employee Rating

I appreciate Heiser Toyota's professionalism, timeliness, and reasonable pricing, and will unhesitatingly continue giving them my business for future vehicle service. Strong work, Heiser! More

by pnikolas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 12, 2021

Heiser Toyota responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 17, 2021

Dealership Rating
Employee Rating

Very professional clean facility that was customer friendly. The staff was courteous. The waiting area was comfortable and had Technology that allowed me to work while waiting. The service was de More

by BENTLY.TUNRER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor , Shane Albrecht, Bob Arciszewski, Mike Marx, Noah Patnode

Jul 27, 2021

Heiser Toyota responded

Dear Bently, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 15, 2021

Dealership Rating
Employee Rating

The customer service is very good and it is important to me that they always take the time to listen to what I feel is wrong or hearing a strange no More

by cherylamccarter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 27, 2021

Heiser Toyota responded

Dear Cheryl, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 15, 2021

Dealership Rating
Employee Rating

I asked for a car wash the stupid cashier will not give it to me I should’ve talk to the manager but I don’t want to cost her her job More

by radiammar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Vincent Lor , Shane Albrecht, Bob Arciszewski, Mike Marx, Noah Patnode

Jul 15, 2021

Heiser Toyota responded

Dear Valued Customer Thank you for your business and feedback. Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Jason Kent by phone at 414-586-7135 or by email at Jason.kent@heiser.com so we can better understand what happened during your experience.

July 10, 2021

Dealership Rating
Employee Rating

Excellent service. Very Quick but thorough and professional. Waiting room comfortable and clean. Answered all of my questions. I e we oils highly recommend Heiser More

by CPGLENDALEHEIGHTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 15, 2021

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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