Joe Kuckuk
Joe Kuckuk at Heiser Toyota

Joe Kuckuk | Page 35

Service Manager

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.3
555 Reviews
4.3

555 Reviews

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555 Reviews of Joe Kuckuk

July 15, 2021

Dealership Rating
Employee Rating

I asked for a car wash the stupid cashier will not give it to me I should’ve talk to the manager but I don’t want to cost her her job More

by radiammar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Vincent Lor , Shane Albrecht, Bob Arciszewski, Mike Marx, Noah Patnode

Jul 15, 2021

Heiser Toyota responded

Dear Valued Customer Thank you for your business and feedback. Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Jason Kent by phone at 414-586-7135 or by email at Jason.kent@heiser.com so we can better understand what happened during your experience.

July 10, 2021

Dealership Rating
Employee Rating

Excellent service. Very Quick but thorough and professional. Waiting room comfortable and clean. Answered all of my questions. I e we oils highly recommend Heiser More

by CPGLENDALEHEIGHTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 15, 2021

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 09, 2021

Dealership Rating
Employee Rating

Always very helpful in explaining what my car needs and let’s me know in advance how much it will cost. Everybody is friendly and the waiting space is clean and comfortable More

by MSCJBAILEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 15, 2021

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

June 28, 2021

Dealership Rating
Employee Rating

Drew, best mechanic I’ve had work on my vehicles since becoming a customer of Heiser Toyota in 1985. I always recommend service here. More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Marx, Drew in Service

Jun 28, 2021

Heiser Toyota responded

Dear Jim, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

June 25, 2021

Dealership Rating
Employee Rating

We bring two vehicles in to Heiser for regular service. Always a good experience. More

by CHERYL9295
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor , Shane Albrecht

Jun 28, 2021

Heiser Toyota responded

Dear Cheryl, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

June 16, 2021

Dealership Rating
Employee Rating

Thank you I have air now it’s been hot when I have to travel if anything goes wrong again I will take it to you More

by Cruz Méndez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor , Shane Albrecht, Bob Arciszewski, Matthew Brensel, Mike Marx, Noah Patnode

Jun 21, 2021

Heiser Toyota responded

Dear Cruz, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

Jun 21, 2021

Cruz Méndez responded

Fast and great work thank you

June 03, 2021

Dealership Rating
Employee Rating

I’d leave zero stars if I could. Have taken my car there twice for a cleaning and both times they failed to actually clean it completely. I was told I’d have someone call me and over a week later I still h More

by EARTH_2_ICE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Vincent Lor , Shane Albrecht, Bob Arciszewski, Jason Kent, Mike Marx, Noah Patnode

Jun 10, 2021

Heiser Toyota responded

Dear Valued Customer, Thank you for your business and feedback. Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Jason Kent by phone at 414-586-7135 or by email at Jason.kent@heiser.com so we can better understand what happened during your experience.

May 20, 2021

Dealership Rating
Employee Rating

Very consistent & friendly approach with customer. Advisor takes time to explain any issues and walk through the inspection report. Clean & comfortable waiting area. If the work requires more time, th More

by Ajm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor , Bob Arciszewski

May 21, 2021

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

May 18, 2021

Dealership Rating
Employee Rating

Great service fast and friendly gets done in a timley matter dont have to wait long and a great price for the work that has been done More

by eddieestacio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shane Albrecht

May 19, 2021

Heiser Toyota responded

Dear Eddie, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

May 05, 2021

Dealership Rating
Employee Rating

Always Professional, always helpful, as BLS to use the mechanic of choice-Drew, Mike at service counter and Joe Kuckuk. Great guys and great Service. More

by Jmkubota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Marx, Drew-mechanic

May 06, 2021

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you had a great experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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