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Joe Kuckuk
553 Reviews
553 Reviews
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553 Reviews of Joe Kuckuk
June 01, 2019
Joe is service was awesome Service Advisor Joe was awesome and a pleasure to work with. I saw him be so patient with an elderly lady and help her understand. Service Advisor Joe was awesome and a pleasure to work with. I saw him be so patient with an elderly lady and help her understand. More
by KDRIFKA
Verified Customer
May 31, 2019
Prompt attention to concerns The service advisors are always helpful and keep you informed as to the progress of the service being performed and the costs of said service. Hei The service advisors are always helpful and keep you informed as to the progress of the service being performed and the costs of said service. Heiser Toyota is doing an outstanding job! More
by JUDYJENKINS0
May 16, 2019
Install illuminated door sill protector Everything went great. The dealership service department did a great job. The installation turned out amazing. Everyone was courteous, prompt and the Everything went great. The dealership service department did a great job. The installation turned out amazing. Everyone was courteous, prompt and the facility is excellent. More
by Phergert
Other Employees Tagged: Pat Pomeranz, Roger Droukas , Bob Arciszewski
May 16, 2019
My tire I had a flat tire and they got me in and patched the tire. So glad that they could help so quickly. I don't know the name of my tech but he was very I had a flat tire and they got me in and patched the tire. So glad that they could help so quickly. I don't know the name of my tech but he was very helpful. We More
by JRAFFERTY321
Other Employees Tagged: Bob Arciszewski, Chue Lee, Dana Schilz
May 15, 2019
Check engine light Joe is always helpful and professional. I always look for him first when I need service on my Toyota. I’ve never had any issues when dealing with Joe Joe is always helpful and professional. I always look for him first when I need service on my Toyota. I’ve never had any issues when dealing with Joe More
by EBERDYCK
May 06, 2019
Friendly staff and excellent service Joe was helpful, friendly, and fun to work with. The inspection found two items that needed attention and I found that helpful. We have always had g Joe was helpful, friendly, and fun to work with. The inspection found two items that needed attention and I found that helpful. We have always had good service. More
by RJMEIER33
May 04, 2019
Positive service experience Problem was quickly serviced. Wait time was kept to a minimum. People I encountered were very positive and helpful. I certainly would return to Heiser Problem was quickly serviced. Wait time was kept to a minimum. People I encountered were very positive and helpful. I certainly would return to Heiser for future service needs. More
by fallonme777
May 01, 2019
Good customer service, but long wait Everyone I spoke to was very helpful and friendly. However, it took an hour and forty minutes for an oil change and a tire rotation. Everyone I spoke to was very helpful and friendly. However, it took an hour and forty minutes for an oil change and a tire rotation. More
by NATEBRIG
Other Employees Tagged: Dana Schilz
May 01, 2019
dash board lights on Well, I called for an appt. because my dash board warning lights were on. They gave me an immediate appointment. To put my car on their machines to s Well, I called for an appt. because my dash board warning lights were on. They gave me an immediate appointment. To put my car on their machines to see why the lights came on costs $89.95. I was astounded but what could one do. After 1 1/2 hours, they finally came and told me that it was only my gas cap that needed to be replaced. $89.95 to tell me that. That is why I am not really singing the praises of Toyota now. More
by ZUCHINI
April 30, 2019
10k check up and oil change Was 10:30 appointment for oil change and 10 k check up, was told 60 mins, ended up being 100 mins. We left and I came back 90 mins later and checked i Was 10:30 appointment for oil change and 10 k check up, was told 60 mins, ended up being 100 mins. We left and I came back 90 mins later and checked in with all three in service writer area and told to wait in lounge. Finally called me on cell phone and forgot 10 mins later I was 10 feet away. This is our first non GM product and first Toyota. I have not been impressed with service department at Heiser Toyota. Both times we had our brand new 2019 Sienna Limited AWD in for regular 5 & 10 K service, there is no car wash from dealer quick and customer appreciation from the service dept like you want to keep customers coming back to Heiser Toyota for sales and service. More
by EFUPDIKE
Other Employees Tagged: Bob Arciszewski, Chue Lee, Vince
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