Dealer Reviews
Cars for Sale
Dealer Log In
Joe Kuckuk
555 Reviews
555 Reviews
Write a Review
555 Reviews of Joe Kuckuk
June 17, 2019
Push to upgrade at unnecessary extra cost Service rep. said synthetic oil was "required" would not sell the regular oil even when requested. Manual does not say "Synthetic" required. Vehicle Service rep. said synthetic oil was "required" would not sell the regular oil even when requested. Manual does not say "Synthetic" required. Vehicle drive less than 5K miles since last oil change. Got ripped off $20..00. Felt like he just want to rip off a senior who may not know better. More
by MCKAY739
Verified Customer
June 04, 2019
who Hired this guy??? This visit has got to be the top of my list of bad visits thus this far. First off, the acknowledgement of a customer whom was in for a scheduled visi This visit has got to be the top of my list of bad visits thus this far. First off, the acknowledgement of a customer whom was in for a scheduled visit, was treated as if she was beneath the customer service given.. the judgement of appearance seems to be the cause of the neglect, which leads me to my visit. The “new” guy was very rude and tried to talk over me when asked about my tire. Instead of trying to fill me with knowledge of what was wrong with my truck and corrective action, he wanted to belittle me as if my common judgment of conversation was only in his favor. Had they checked over my vehicle a little more thoroughly, the tech would’ve acknowledged that I had a plug in my tire rather than a nail. Also, when I wanted to know the fix as to what actually was the cause of concern he literally almost blew up on me for inquiring. I wasn’t the only one that noticed this guys ignorance.. most certainly made me as well as others to take my/ others to take there's business else where. More
by Grim1
Other Employees Tagged: Bob Arciszewski, Chue Lee, Dana Schilz
June 01, 2019
Joe is service was awesome Service Advisor Joe was awesome and a pleasure to work with. I saw him be so patient with an elderly lady and help her understand. Service Advisor Joe was awesome and a pleasure to work with. I saw him be so patient with an elderly lady and help her understand. More
by KDRIFKA
May 31, 2019
Prompt attention to concerns The service advisors are always helpful and keep you informed as to the progress of the service being performed and the costs of said service. Hei The service advisors are always helpful and keep you informed as to the progress of the service being performed and the costs of said service. Heiser Toyota is doing an outstanding job! More
by JUDYJENKINS0
May 16, 2019
Install illuminated door sill protector Everything went great. The dealership service department did a great job. The installation turned out amazing. Everyone was courteous, prompt and the Everything went great. The dealership service department did a great job. The installation turned out amazing. Everyone was courteous, prompt and the facility is excellent. More
by Phergert
Other Employees Tagged: Pat Pomeranz, Roger Droukas , Bob Arciszewski
May 16, 2019
My tire I had a flat tire and they got me in and patched the tire. So glad that they could help so quickly. I don't know the name of my tech but he was very I had a flat tire and they got me in and patched the tire. So glad that they could help so quickly. I don't know the name of my tech but he was very helpful. We More
by JRAFFERTY321
Other Employees Tagged: Bob Arciszewski, Chue Lee, Dana Schilz
May 15, 2019
Check engine light Joe is always helpful and professional. I always look for him first when I need service on my Toyota. I’ve never had any issues when dealing with Joe Joe is always helpful and professional. I always look for him first when I need service on my Toyota. I’ve never had any issues when dealing with Joe More
by EBERDYCK
May 06, 2019
Friendly staff and excellent service Joe was helpful, friendly, and fun to work with. The inspection found two items that needed attention and I found that helpful. We have always had g Joe was helpful, friendly, and fun to work with. The inspection found two items that needed attention and I found that helpful. We have always had good service. More
by RJMEIER33
May 04, 2019
Positive service experience Problem was quickly serviced. Wait time was kept to a minimum. People I encountered were very positive and helpful. I certainly would return to Heiser Problem was quickly serviced. Wait time was kept to a minimum. People I encountered were very positive and helpful. I certainly would return to Heiser for future service needs. More
by fallonme777
May 01, 2019
Good customer service, but long wait Everyone I spoke to was very helpful and friendly. However, it took an hour and forty minutes for an oil change and a tire rotation. Everyone I spoke to was very helpful and friendly. However, it took an hour and forty minutes for an oil change and a tire rotation. More
by NATEBRIG
Other Employees Tagged: Dana Schilz
