Dealer Reviews
Cars for Sale
Dealer Log In
Joe Kuckuk
553 Reviews
553 Reviews
Write a Review
553 Reviews of Joe Kuckuk
July 16, 2019
The service is always great! The customer service is great here. I'm always in & out in a timely manner. The service reps especially Chue are always helpful & polite. I've never h The customer service is great here. I'm always in & out in a timely manner. The service reps especially Chue are always helpful & polite. I've never had a long wait time. More
by COLABP
Verified CustomerOther Employees Tagged: Chue Lee
July 13, 2019
Small leak diagnosis $$$, thank you Toyota warranty! Spotted someone's vehicle leaking in my driveway and never thought it would be my Highlander about to turn 5 yrs old and rollover 97K miles. Contacted Spotted someone's vehicle leaking in my driveway and never thought it would be my Highlander about to turn 5 yrs old and rollover 97K miles. Contacted Roger in sales who I knew who connected me with Joe K in service. Diagnosed rear main seal leaking and it's going to cost over $2,000 because we have to drop the tranny. I asked if this was drive train related and reminded I purchased vehicle certified pre-owned so the 5yr 100K mile warranty should cover this. Right? A day and $50 ($ warranty deductible) later we were back on the road again! Just in time for the week of the 4th. NO hassle from Heiser nor Toyota's fantastic warranty I never thought would mean much. In this experience it meant A LOT! So glad we purchased a new Toyota van for the wife recently. I am VERY confident my next new ride will be a Toyota. THANKS! More
by clewandowski
Other Employees Tagged: Roger Droukas
July 04, 2019
Extended life Without the experience of the service staff at Heiser. I probably would have been over taxed for work. I’ve been dealing with them for years and I kno Without the experience of the service staff at Heiser. I probably would have been over taxed for work. I’ve been dealing with them for years and I know they love what they do and that helps customers leave their vehicles in good hands. More
by NEWRASHAD30
Other Employees Tagged: Bob Arciszewski, Greg Garski, Kevin Garski, Chue Lee, Dana Schilz
July 03, 2019
good service Heiser service department is very efficient. I had my car in for an oil change; but they checked everything. They found a tiny burned out light bulb Heiser service department is very efficient. I had my car in for an oil change; but they checked everything. They found a tiny burned out light bulb for me that I didn't know I had--they replaced it quickly. More
by SCJVLJ
June 25, 2019
Great experience! It was easy to make appt and fast service day of! Clean facility and professional help! Would recommend! Appreciated the friendliness of staff and pr It was easy to make appt and fast service day of! Clean facility and professional help! Would recommend! Appreciated the friendliness of staff and price was right! More
by BRYCEJD
June 20, 2019
Friendly Service Joe is always a pleasure to work with. I came in for a nitrogen fill after the warning light came on for a second time. Joe throughly inspected the ti Joe is always a pleasure to work with. I came in for a nitrogen fill after the warning light came on for a second time. Joe throughly inspected the tire and found a leak at the valve. My truck was ready to go before I could finish my complimentary popcorn. The whole time there was less than 20 minutes and I was back on my way to work. That really made my day and leaves me confident for future visits. Thanks again Joe! More
by EBERDYCK
June 18, 2019
Routine Service Maintenance Appointment As usual, the dealer advised me of the need for a routine service appointment. It was super easy to make the appointment when I needed. Arrived on t As usual, the dealer advised me of the need for a routine service appointment. It was super easy to make the appointment when I needed. Arrived on time and within an hour the service was completed and I was on my way. The staff was courteous and most helpful. More
by SLINGERPOPS
June 17, 2019
Always professional, thorough, and done on time statement is summarized in title. Gentleman was very courteous and helped with setting up my recall appointment and spent time reviewing everything th statement is summarized in title. Gentleman was very courteous and helped with setting up my recall appointment and spent time reviewing everything the car needed. More
by JDUNCAN1013
Other Employees Tagged: Bob Arciszewski
June 17, 2019
Push to upgrade at unnecessary extra cost Service rep. said synthetic oil was "required" would not sell the regular oil even when requested. Manual does not say "Synthetic" required. Vehicle Service rep. said synthetic oil was "required" would not sell the regular oil even when requested. Manual does not say "Synthetic" required. Vehicle drive less than 5K miles since last oil change. Got ripped off $20..00. Felt like he just want to rip off a senior who may not know better. More
by MCKAY739
June 04, 2019
who Hired this guy??? This visit has got to be the top of my list of bad visits thus this far. First off, the acknowledgement of a customer whom was in for a scheduled visi This visit has got to be the top of my list of bad visits thus this far. First off, the acknowledgement of a customer whom was in for a scheduled visit, was treated as if she was beneath the customer service given.. the judgement of appearance seems to be the cause of the neglect, which leads me to my visit. The “new” guy was very rude and tried to talk over me when asked about my tire. Instead of trying to fill me with knowledge of what was wrong with my truck and corrective action, he wanted to belittle me as if my common judgment of conversation was only in his favor. Had they checked over my vehicle a little more thoroughly, the tech would’ve acknowledged that I had a plug in my tire rather than a nail. Also, when I wanted to know the fix as to what actually was the cause of concern he literally almost blew up on me for inquiring. I wasn’t the only one that noticed this guys ignorance.. most certainly made me as well as others to take my/ others to take there's business else where. More
by Grim1
Other Employees Tagged: Bob Arciszewski, Chue Lee, Dana Schilz
Dealership Inventory (116 Vehicles)
