Joe Micoletti | Page 14

It was again a pleasure to deal with the professionals at Tucson Subaru. Patty & Jennifer ensured a pleasant experience and a smooth and efficient transaction. Tucson Subaru. Patty & Jennifer ensured a pleasant experience and a smooth and efficient transaction. More

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Great dealership to deal with. They update their website frequently and are very upfront about their pricing and the pros and cons about each vehicle. Everyone that has bought a ve They update their website frequently and are very upfront about their pricing and the pros and cons about each vehicle. Everyone that has bought a vehicle here has said how great the service department is. More

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We hadn't bought a new car since 2017, then we walked into Tucson Subaru last September met Joe and bought a new Crosstrek. Returned 3 weeks ago to have it serviced and ended up driving home with a 2022 into Tucson Subaru last September met Joe and bought a new Crosstrek. Returned 3 weeks ago to have it serviced and ended up driving home with a 2022 Chevy Colorado which was not part of the plan. So... two cars within 6 months, Joe had a lot to do with that, he made it for us. Sincerely, Mike & Justine Miller More

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Joe M. and team were very responsive and friendly on a very busy and hectic day. Was a wonderful car buying experience. and team were very responsive and friendly on a very busy and hectic day. Was a wonderful car buying experience. More

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Tucson Subaru takes the stress out of car buying. Very friendly staff in all departments. Very friendly staff in all departments. More

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We interacted with probably 10 Subaru associates during the process of purchasing our new Crosstrek. We were met with smiles and answers — especially from Joe and Julio. We feel like Subaru family members. the process of purchasing our new Crosstrek. We were met with smiles and answers — especially from Joe and Julio. We feel like Subaru family members. Our thanks to everyone! More

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Tucson Subaru is rated # 1 for a reason. Best car buying experience I have ever had. Joe Micoletti was amazing. No pressure, No xx, easy buying experience. I would recommend to family and fr Best car buying experience I have ever had. Joe Micoletti was amazing. No pressure, No xx, easy buying experience. I would recommend to family and friends. See for yourself! More

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Tucson Subaru was easy to work with for the trade-in our our older model and purchase of a new vehicle. The office and waiting spaces for customers are clean and comfortable. I appreciate the snack, coffee, our older model and purchase of a new vehicle. The office and waiting spaces for customers are clean and comfortable. I appreciate the snack, coffee, tea, & filtered water. The location is also close to all the stores and restaurants one could want, if you experience a wait. Joe Micoletti is a professional and an effective communicator. He ensured our expectations were set appropriately with regards to the timeline of the closing process and I appreciate his straight forward manner. The sales dept experienced a landmark day on the afternoon that I went to purchase the vehicle and there was a long wait to pay for it and complete the close out process, however this was communicated to me and genuinely apologized for. The whole place was working hard to make it as comfortable as possible for the customers; but there was a bottleneck at that point--only two gentlemen to close sales out. Kevin Gribble in the finance dept had the longest day but maintained his eye for detail that is vital for his profession, but not always a given! He was thorough and ensured the job was completed correctly. Finally, the general manager, Terry, really showed that Tucson Subaru (from the top down) values its customers and their time by giving us an unexpected discount on an accessory due to the excessive waiting time. They did everything they could to try to make up for the wait. Often times, management will apologize for a situation and it doesn't feel genuine or that they care to make process improvements; in this case I felt it was sincere and a good example of management actually improving the customer experience with something immediate and within their power. More

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Joe Micolleti exceeded all of my expectations. The smoothest purchase of a car in my life. Explained everything and provided all options. Great coordination with Finance Manager Traci. I love this The smoothest purchase of a car in my life. Explained everything and provided all options. Great coordination with Finance Manager Traci. I love this dealership. More

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Joe was friendly, courteous and very helpful. Lots of customer accommodations for sales and servicing. Lots of customer accommodations for sales and servicing. More

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