Joe Micoletti | Page 53

Very patient salesman Joe demonstrated remarkable patience. Process took 3 weeks, but he never gave up. Jennifer did her job, but wasn't happy with our decision. Rea Joe demonstrated remarkable patience. Process took 3 weeks, but he never gave up. Jennifer did her job, but wasn't happy with our decision. Really? More

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Good experience Joe worked with me to get me the best price on a used car that fit my budget. Jennifer helped get the paperwork in order as quickly as possible once w Joe worked with me to get me the best price on a used car that fit my budget. Jennifer helped get the paperwork in order as quickly as possible once we start down with her. My only criticism is that it took over an hour from when we decided to buy, to when we could meet with Jennifer to complete the paperwork. That process needs to be faster. I don't know if they were unusually busy, or don't have enough people to process paperwork, but a customer should not wait an hour between deciding and starting paperwork. A less patient person could change their mind and walk out in an hour. This is not a criticism of Joe or Jenifer who were both excellent, it is a criticism of the process or the lack of staff to complete paperwork. More

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Valued as a customer I have used this dealership twice now with good experiences. I felt valued as a customer and was never pressured into buying anything. I have been t I have used this dealership twice now with good experiences. I felt valued as a customer and was never pressured into buying anything. I have been treated well by the service department, sales and finance departments. Joe was very patient with my deliberations and return trips to the dealership. He made sure I retrieved all my possessions from my trade and was very helpful. More

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Amazing! I had such a great experience with Joe! He was so patient and helpful. He had a wonderful knowledge of the vehicles and didn’t mind showing me lots of I had such a great experience with Joe! He was so patient and helpful. He had a wonderful knowledge of the vehicles and didn’t mind showing me lots of different options! I was very indecisive and he didn’t mind whatsoever!! Car buying was easy and not so time consuming! Loved it! More

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Joe Micoletti and Jennifer Duran Joe was wonderful throughout the buying process. He was patient with my demand for multiple test drives. I am very happy with my new Outback! Jen Joe was wonderful throughout the buying process. He was patient with my demand for multiple test drives. I am very happy with my new Outback! Jennifer was excellent at explaining the process of finance. I appreciate both Joe and Jennifer for assisting me. More

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Helpful, Honest, the Best I interacted with several individuals at Tucson Subaru and every person was a truth teller and problem solver. These people are excellent professional I interacted with several individuals at Tucson Subaru and every person was a truth teller and problem solver. These people are excellent professionals. Really nice experience. More

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Love Encore Delivery Darla was personable and very helpful. She was extremely patient and answered all my questions. She showed me some short cuts re: my Bluetooth and Darla was personable and very helpful. She was extremely patient and answered all my questions. She showed me some short cuts re: my Bluetooth and Siri. Thank you. More

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Buying experience and dealership Joe Micoletti is a very knowledgeable sales person who made this buying experience a great experience. He is one of the nicest people I have ever met Joe Micoletti is a very knowledgeable sales person who made this buying experience a great experience. He is one of the nicest people I have ever met and spent time with me going over the changes from a 2015 to a 2018 Crosstrek. I kept looking for a big "S" on his chest and a cape, but had to settle for outstanding service. Yes, I love my new Subaru!!! I can understand why Tucson Subaru was a 2017 dealership of the year. Everyone was courteous and friendly. There was no pressure; only a willingness to provide reasons for considering a Subaru. There was no haggling over price just supporting reasons for why the value of ownership remains high. If you had a question, the answer was provided. Thanks to Louie Ascencio in Finance for walking me thru all the paperwork and to Terry Iseminger for everything he did to speed this process along. I would recommend not just this dealership for its professionalism and friendliness but also because Subaru is a great car with outstanding safety features!! I know when it comes time for service, I will be well taken care of as I was with my first Crosstrek! More

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Easy, No Hassle Jo Micoletti was patient as it took me a few weeks to work things out my back issues.. He did not rush me on my decision. He asked questions to exp Jo Micoletti was patient as it took me a few weeks to work things out my back issues.. He did not rush me on my decision. He asked questions to explore what was preventing me from buying the car and he was willing to listen to them. Jo truly tried to address those concerns. In addition, Jo did what he could to work with me. I had a trade in that was quoted higher from another car business. Subaru was willing to make the appropriate adjustments in the pricing of the car matching my other trade in quote. Jo spent time educating me on how to use the different functions in the car. He got other staff members to assist me in handling the electronics of the car. The final Fun factor, before I drove off the lot in my new Subaru, involved Jo bringing me a dozen red roses. How awesome was that!! Very Celebratory!!! Thank you for your support and help through this process. More

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Great customer service Everyone was super nice from Joe who sold me the car to Traci in the finance department. Made the buying experience super easy. THANK YOU! Everyone was super nice from Joe who sold me the car to Traci in the finance department. Made the buying experience super easy. THANK YOU! More

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