Joe Nowlin | Page 9

Joe Nowlin is the Best I recently started a quest to find an Audi convertible. I told Joe specifically what I was looking for and that I was not in a hurry. Lo and behold, t I recently started a quest to find an Audi convertible. I told Joe specifically what I was looking for and that I was not in a hurry. Lo and behold, two short weeks later, he called me and asked me to come in and test drive the car I was looking for. I did not think I would get the exact color I wanted, but somehow he was able to find that for me as well. I found him to be very honest and straightforward and a pleasure to do business with. When I told him I did not want some of the dealer options offered me, he did not put the hard sell on. I will have no problem recommending Joe and Rockville Audi to my family and friends. More

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Joe Nowlin Buyer’s Experience Joe was an all around great salesman. He was personable, intelligent and trustworthy. I put emphasis an all three of those as he made purchasing a car Joe was an all around great salesman. He was personable, intelligent and trustworthy. I put emphasis an all three of those as he made purchasing a car comfortable and approachable. He made sure every detail was covered and clearly explained. More

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Recent Purchase - You Have to Go to Joe Walked into Rockville Audi on June 9 with a few ideas of what I wanted to test drive. Joe introduced himself and we talked about my needs (commuting t Walked into Rockville Audi on June 9 with a few ideas of what I wanted to test drive. Joe introduced himself and we talked about my needs (commuting to work, second car for the family, etc.). My wife and 7 month old daughter were with me and Joe was extremely accommodating, offering drinks, snacks, and a private place for them when the baby became fussy. Joe never gave me the typical up-sell talk that I've had before. I really wanted a 2016 A3 and he never one suggested something more, like an A4 or S3. He is very knowledgeable about Audi cars, their warranties, the dealership, and the paperwork process. Total time in and out of the dealership, including test drive, financing, preparing the car, and all of the other paperwork was faster and still more thorough than any other dealership I've been to previously. I would buy from Joe and Rockville Audi again without hesitation. Oh, and as for the car, the A3 itself is fantastic. Rockville has a nice stock of cars and this one was in great shape. Drives well, handles well, fast, and comfortable. I chose the A3 over the BMW 320i, Acura ILX, and Lexus IS 250. More

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Great Staff I took 2018 Audi A4 for lease from Rockville Audi. It was a great experience. The staff here in Rockville Audi were so nice. Their service was awesome I took 2018 Audi A4 for lease from Rockville Audi. It was a great experience. The staff here in Rockville Audi were so nice. Their service was awesome. It doesn’t even took an hour to get my new car home. More

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Preliminary visit Joe was wonderful! Very polite and knowledgeable. I appreciated the information he shared with me. Jo accompanied me on the test drive and showed Joe was wonderful! Very polite and knowledgeable. I appreciated the information he shared with me. Jo accompanied me on the test drive and showed me many aspects of the car… Very impressive! More

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Friendly and honest Joe was a knowledgeable, low pressure salesman who was a lot of fun to work with. He was patient and accommodating when I had a question or request. Joe was a knowledgeable, low pressure salesman who was a lot of fun to work with. He was patient and accommodating when I had a question or request. I would recommend Joe and Audi Rockville to anyone I knew looking for a car. I look forward to seeing him when we have the car in for service. More

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Recent Yearly Maintenance Service I do want to state that this review is solely for the maintenance work that I had gotten recently for my Audi. I've had some issues with this dealersh I do want to state that this review is solely for the maintenance work that I had gotten recently for my Audi. I've had some issues with this dealership in the past so I want to be frank with this experience. I had to get my yearly maintenance service and upon getting to the dealership, specifically the service section, everyone was polite and professional including Joe who was the representative assisting me. It was even raining outside and a lady got an umbrella and assisted me out of the car. Talk about that service! My representative was named Joe and he gave me options on additional treatments my car could have on top of my normal maintenance service. I declined them as I just purchased this car at the end of last year. During this time I also let him know of a small scruff mark that is on my front bumper and was hoping to see if I could get an estimate on how much it would be to fix it. Sadly I was told as the bumper is plastic it would have to be replaced. This was saddening news as an estimated new bumper was $1,500 without any service fee. Out of all the warranties I have for my vehicle apparently they do not offer one that would cover for a bumper, even though I do recall my initial sales representative stating that with one of my warranties would cover any and all issues with my car. That's a super disappointment. Either way that was my experience. The process for the service was prompt and Joe called me back for when my car was ready to be picked up! More

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Great customer service My wife and I purchased a 2018 Audi Q5 from the Rockville location. Our sales person was Mr. Joe Nowlan. In our current fast-paced digital world, it w My wife and I purchased a 2018 Audi Q5 from the Rockville location. Our sales person was Mr. Joe Nowlan. In our current fast-paced digital world, it was refreshing to experience the warm, friendly, Honest and caring customer service experience from Mr. Nowlan. We are lifelong customers More

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Great customer service by Joe Nowlin I want to express my appreciation to Joe Nowlin for his professionalism and for providing such outstanding customer service to me and my parents on 4/ I want to express my appreciation to Joe Nowlin for his professionalism and for providing such outstanding customer service to me and my parents on 4/11/18. As a long time BMW owner, I did not intend to purchase an Audi but Joe was so knowledgeable about the history, quality, and the inner workings of Audi cars that I was easily convinced that purchasing an Audi was the best decision for me. Because of my positive experience with Joe on 4/11/18, I will be sure to recommend your dealership to others in the future. More

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Great experience buying SQ5 Really enjoyed working with Joe to purchase a new Audi SQ5! We knew we wanted an SQ5, but had to decide on colors and options. Joe was really helpfu Really enjoyed working with Joe to purchase a new Audi SQ5! We knew we wanted an SQ5, but had to decide on colors and options. Joe was really helpful in making the selection. He was super responsive on the phone and texts to coordinate the sales process, and everything went very smoothly. And no sales pressure at all, btw. Have previously purchased Porsche, Mercedes, and BMW, and this purchase was best experience overall. More

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