Joe Penrod
Joe Penrod at Chuck Nicholson GMC Mazda
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Joe Penrod | Page 18

Sales & Leasing Consultant

Chuck Nicholson GMC Mazda

135 W Broadway St
Dover, OH 44622

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5.0
311 Reviews

Dealership Experience

20 yrs, 5 mos

Industry Experience

20 yrs, 5 mos

Languages Spoken

English English

5.0

311 Reviews

Write a Review

311 Reviews of Joe Penrod

December 02, 2020

Dealership Rating
Employee Rating

I have been buying my cars from Chuck Nicholson's for over 20 years. Joe Penrod, my agent, is always there to help me and has never sold me a lemon. In fact, all the cars I've purchased with him have b More

by mariabucevac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 03, 2020

Chuck Nicholson GMC Mazda responded

Thank you Maria, for the positive review, and for being a long time member of the Chuck Nicholson family! We hear you, and we understand your desire for a broader selection of vehicles in a specific price range. We always do the best that we can to provide a wide selection of high quality new and pre-owned vehicles to meet the needs and budgets of all of our customers.

December 01, 2020

Dealership Rating
Employee Rating

I've worked with this dealership for years. Nothing but top notch people. Always available to help. Honest and dependable. Will work with you on the car sales and take great care of all the maintenance More

by KURT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Hodous, Randy Hill, Eli Saba , Doug Alsept, Erik Immel, Doug Moore

Dec 02, 2020

Chuck Nicholson GMC Mazda responded

Thank you Kurt, for your long time loyalty and for the 5* review! We're pleased that you've trusted our dealership for sales and service over the years, and we are grateful to have you as a member of the Chuck Nicholson family!

November 28, 2020

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Employee Rating

I have always had great service in my vehicles. The service department is very curtsey and attentive to my issues. The waiting area is comfortable even during the pandemic. More

by cyndikay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ted Mast, Randy Hill, Jim Toland, Eli Saba , Doug Alsept

Nov 30, 2020

Chuck Nicholson GMC Mazda responded

Thank you for the 5* review, Cyndi! We appreciate you taking time time to let us know that you're happy with our service! Our success depends on your satisfaction, so it's important that you are comfortable while you're here. That's just a part of the Chuck Nicholson Advantage!

November 24, 2020

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First time customer at Chuck Nicholson & I'll be joining the loyal customer club. John Berry went above & beyond to get my paperwork completed super duper quick so I could enjoy my new wheels! More

by Dogcrazy527
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: John Berry , Doug Alsept

Nov 24, 2020

Chuck Nicholson GMC Mazda responded

Thanks for the 5* review! We're super excited that you had such a positive experience and we're glad that John was able to get you in the vehicle you wanted! Be sure and stop by to let us know how much you love your Fiesta, and welcome to the Chuck Nicholson Family!

November 18, 2020

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Joe was the best car salesman we have ever dealt with. This was the easiest transaction we have ever had. We will be sending everyone we know to see Joe Penrod. More

by PEARL.HANNER
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Jamiel , Doug Alsept

Nov 19, 2020

Chuck Nicholson GMC Mazda responded

Good morning Pearl, and than you for the 5* review. Joe and the rest of us here really appreciate it! We're excited that you had such a positive experience, and that you decided to tell us about it! Our team here at Chuck Nicholson GMC Mazda goes above and beyond for every customer, every time, to make sure that you have the best customer experience. That's part of the Chuck Nicholson Advantage!

November 05, 2020

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Employee Rating

Joe Penrod and Doug Moore were so helpful and made the process of leasing my car completely painless. They guided me to the perfect next vehicle for me, and answered all of my questions completely. They a More

by hartmanxhs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Doug Alsept, Doug Moore

Nov 06, 2020

Chuck Nicholson GMC Mazda responded

Thank you for the 5* review! We're happy that you find your car buying experience with us, painless and hassle free. As a member of the Chuck Nicholson Family, it's important to us that you feel welcome from the moment you walk through our doors, that you're comfortable throughout the buying process, and that once you leave, you're excited to come back and see us again. We haven't succeeded if you're not satisfied! That's just a small part of the Chuck Nicholson Advantage!

October 27, 2020

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Employee Rating

Joe was so helpful and amazing in finding the perfect car for my family ! He listened to everything I had to say and made sure he answered all of my questions ! More

by Kharrold23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kevin Jamiel , Doug Alsept, Greg Carr

Oct 28, 2020

Chuck Nicholson GMC Mazda responded

Thank you for the 5* review! We appreciate your trust to take care of your auto buying needs! At Chuck Nicholson GMC Mazda, we treat our customers like family; we're transparent with our pricing, we strive to maintain a no pressure sales process, and we do everything we can to make sure you feel comfortable and welcome. Because YOUR satisfaction determines OUR success!

October 19, 2020

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Love this dealership!! Everyone is always so nice and helpful, and gets the job done at a timely manner, and I always deal with Joe Penrod as my salesman, and he is so friendly and very efficient!!!! More

by SUEHAIRCUT81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Randy Hill , Doug Alsept, Doug Moore

Oct 20, 2020

Chuck Nicholson GMC Mazda responded

Thank you for the 5* review! We all appreciate the kind words, and we are very pleased that we were able to live up to your expectations! Our success here at Chuck Nicholson GMC Mazda, depends on your satisfaction. It's important that you're comfortable with us, and excited to come back and see us again and again! We're happy to have you as a part of the Chuck Nicholson family!

October 05, 2020

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Employee Rating

Joe is the man, that's why my family comes here. In the market for a new or used vehicle, come to Chuck Nicolson and ask for Joe More

by Emma Leeper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Hodous, Kevin Jamiel, Randy Hill , Doug Moore

Oct 05, 2020

Chuck Nicholson GMC Mazda responded

Hi Emma! Thanks for the great 5* review! All of us here appreciate your loyalty as a member of the Chuck Nicholson family! Be sure and stop in to let us know that you LOVE the Malibu!

October 02, 2020

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Employee Rating

I was Very pleased with the excellent service that was provided, The salesmen were very helpful. I recommend this dealership with 5 out of 5 stars at minimum! More

by Nsutek1135
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Bill Hodous, John Berry , Doug Alsept, Doug Moore

Oct 02, 2020

Chuck Nicholson GMC Mazda responded

Thank you for your 5* review and for your recommendation! We're glad we were able to exceed your expectations, and appreciate that you've chosen us to be your local dealer for quality new and pre-owned vehicles! Welcome to the Chuck Nicholson family!

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